quick response and helpful in booking classess and rental

Thi Vietnã

Accommodation was spacious and comfortable, perfect for a long stay in the snow. Location is convenient on the shuttle bus route, however make sure you do your shopping in advance as there are no nearby shops. Staff were amazing, friendly and very attentive to your needs. They had answers to all my questions and worked hard to find answers if they didn't know already. They even have a small and big bathtub to soak away your weary bones after a day on the slopes!

Aman Austrália

we took a little bigger room and we are satisfied. There was an option to have a breakfast, it was not as good as mentioned in the comments, but sufficient. The only down side it was not at 7, but starting later. Overall a good place to stay. 5 min walk to the Diamond Lodge with western meal options. Friendly stuff.

Joanna Países Baixos

The staff were amazing, always went above and beyond to help with any of our needs and we're very friendly. Zero complaints to them The breakfast service was great and the facilities were well looked after. Comfortable room with plenty of space for 5. I want to stress again how great the staff were, haven't received better treatment anywhere else in Japan as of yet, great bunch of people.

Aiden Austrália

Quiet, scenic location. Spacious rooms. Super friendly helpful staff and good breakfast.

Alexander Austrália

It was a warm stay, welcomed and assisted by friendly staffs. Enjoyed talking to the other guests as well. Facilities were great, including bathrooms with bathtubs, hair dryer, small fridge in each room, ski drying room, washing machine and dryer, electric kettle, microwave, etc. Location was good enough, reachable by Niseko United Shuttle Bus at "Higashiyama Pension Village" and about 5-10 mins walk. Beer is sold at acceptable price range, considering everything in Niseko is expensive. Snowboards pickup from the lodge were delayed because of Yamato's fault, but staffs are kind enough to help to handle even after our stay was over. Great service!

Wai Japão

Good value, close to the shuttle bus line. Helpful staff,

Laurence Austrália

It was our first time to Niseko, so I didn't know much about the location, and I couldn't tell much about it from Google Maps. It is not a convenient location if you do not drive, and to be fair, the property did recommend that I hire a car. That said, it worked out for us, except on the first night when we arrived, and there was nothing to eat. This was all my fault as I failed to read the message from the lodge to bring my own supplies as there are no restaurants around, and the closest one to us closed at 4 pm. We enjoyed our stay there. The facilities were good. The rooms were simple but really cosy and clean. And to be honest, after a full day on the ski slopes, all you want is a nice hot bath and a comfortable and clean bed. I would go back again now that I am more familiar with the location and know how to navigate around.

Aaron Singapura

Had everything you needed, the staff were very helpful and accommodating. Rooms were lovely and comfortable, bus stop was just down the road to take you to the ski areas and was great value for money. Recommend!

Roxana Austrália

Services given incl a local tourist info were good.

Masami Reino Unido