Our rooms are equipped with IH stove，electric kettle，microwave oven，refrigerator，pot，pan，soup ladle，tongs，dishes，chopsticks，knives，forks and mugs in kitchen.

24時以降でもチェックイン可能でございます。

Yes, we will prepare 1 double bed and 3 futons. You can sleep with 2 people in 1 double bed. But, if you want another futon, it will cost 1000 JPY.

The nearest station is Tofukuji station(Keihan line). It takes about 10 minutes on foot from there to our hotel. Kujyo station(subway Karasuma line) and Kyoto station (JR line) are also available, both are within a 15-min walk of each other.

当館併設の駐車場がございますが、数に限りがございます。満車となってしまいました際には提携ではございませんが近隣のコインパーキングをいくつかご案内させて頂きます。近隣のコインパーキングについてはフロントにて簡単なマップを用意しておりますので是非ご活用くださいませ。

Thank you for your message. There are 1 queen bed and 2 double beds in family suite. So if you need separate sleeping for 2 adults x 2 and 1 adult x 2, we recommend you to book 2 rooms. Please let me know if you have any questions. Randor Residentian Hotel Kyoto Suites staff/Miyazaki

Thank you for your message. I'm afraid that you cannot make the payment on that day. Please use online payment system. Randor Residential Hotel Kyoto Suites staff/Miyazaki

Our hotel provides 14 parking spaces on a first come, first served basis, starts from 4pm. No prior reservation will be provided. Once the parking space is full, we will introduce you to coin-operated parking lots nearby.

On the ground floor, there is 4 washing / dryer machine equipped. Those are can able to use for all customers.

Some rooms have washing machine but others do not. There is shared washing machines on the first floor too, so if you do not have one in your room, please use it. There is also dryers on the first floor only.

Basically you can check-in from 4pm. If you want to check in before 4pm, it costs 2000yen additionally.

During your stay, we do not provide a daily cleaning/house keeping service. But we can provide a vacuum cleaner and some stuff for cleaning.

The washing machine equipped for Executive suite, Presidential Suite, Deluxe Suite, Deluxe Queen Suite, Superior Suite and Queen Suites with Spa Bath.

We understand your feelings about having to cancel your trip because of coronavirus. However, according to the hotel's cancellation policy, we cannot refund you. But the only way we can refund is that you make a new reservation before July We are sorry that your question was not resolved as soon as possible. If you have any other questions Thank you for your cooperation.