“The interior of the hotel and the 24 hr reception!! ”“”

“Location is great, a 10 minute walk to the main station. Breakfast buffet had a wide selection. Staff were really helpful”“0”

“it was a set menu for breakfast due to the coronvirus. But the choice was limited and no fruit offered other than orange juice and when I asked for a second glass. I was told that I could not have a second glass.. I was a little put out... Eventually they offered me a second glass..”“0”

“Room was comfortable size for us with great amenities. The shuttle to and from Kyoto Station offered excellent service & excellent Staff”“0”

“Really nice and modern. Clean and comfortable rooms”“0”

“Nice comfortable bed ,good breakfast ,Courteous helpful staffs,very convenient free shuttle bus to kyoto station ”“0”

“The Japanese style room had a Japanese style shower and bath that was nice. The pool was large and family friendly (not just for laps) with a nice hot tub and sauna. However, the pool had a small fee to use.”“0”

“Decoration of the room was nice with a traditional decor but not outdated. Although we were on the 8th floor the view was nice. The size was medium with a small bathroom but with everything you need for your stay. Room cleaning was one of the best I've encountered. Room doors that do not slam was great, something you don't often see in U.K. Staff were quite helpful wherever they could & made a great effort to speak in English which was very nice of them. Location was great, just a 10mn walk from Kyoto station with plenty of 7-11 or Lawsons along the way if you need (which is great if you've been walking all day sightseeing).”“0”

“Great location and service, large rooms, great breakfast. Would recommend staying here, no regrets!”“0”

“We had the family room for 2 Adults 2 tweens and it was a great size room!! Including a couch. We had other family members staying at Granvia and kids under 20 were not allowed in their pool. We had 2 sessions at Rhiga pool and spa and it was awesome. Of course must shower first and wear swimming cap- provided. ”“0”