“Gym, swimming pool and free wifi Clean rooms and very smart entrance Helpful and friendly staff Good restaurant and food”“”

“The restful park view, room size was large. Good natural lighting with an accessible thermostat to control the temperature. The complimentary bus.”“0”

“Staff feel were very professional and helpful. Even though their English is not proficient but they tried their best in understanding the need of their customers. They even helped to communicate with the airlines as our flight were delayed by a day. When we checked out the front office guys even went to the main road to get taxis for us as we need to leave early in the morning. I have never seen this kind of customer service before. Top class customer service”“0”

“The junior suite was spacious and enjoyed a gorgeous view of the garden! Unfortunately the garden was closed during the winter. The staff was very friendly and helpful! Would like to stay in Rhiga again next time.”“0”

“We have a room overlooking a gorgeous garden which is part of the Waseda University. All staff are serving in an excellent spirit ! My friend forgot to put back her visa card after dinner at the hotel restaurant, the staff was eager to contact us for the return of the card ... calling me...emailing me even we have checked out . Very grateful to them”“0”

“We stayed here last minute due to the typhoon. We had previously stayed in their hotel on Hiroshima. Hotel was grand and luxurious, great leisure facilities and Onsen for extra charge. Room was very big and well equipped. Breakfast was good”“0”

“The location is far from many city centers and attractions, but having an event to attend at Waseda U, it was just perfect.”“0”

“Hotel di lusso, con servizio bagagli, cambio lenzuola e teli quotidiano, pulizia quotidiana, pigiama cambiato ogni giorno, servizio lavanderia, ristorante, piscina (a pagamento), portiere che chiama il taxi per voi, etc. Vista sulla città, camera deluxe con area divano bella. Phon, adattatore, spazzolini etc. forniti dall’hotel.”“0”

“Excellent rooms, the Junior suite is outstanding, great Tepanyaki restaurant, excellent pool facility, very friendly and efficient staff, and management.”“0”

“We took the Junior suits, Excellent rooms, great view of the Japanese garden, wonderful staff”“0”