Ryokan Yutorelo Toyako

049-5721 Hokkaido, Lake Toya, Toyako Onsen78, Japan – Good location – show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.6
Good
406 reviews

really nice ryokan for a truly japanese experience, plus a very nice onsen in which relaxing at the end of the day.

Anna Japan

Lovely traditional Japanese room with yukata provided. Sink and toilet in room. Shared showers available with onsen. Breakfast was lovely but wish the staff were more attentive to the flame heating the eggs... mine almost burnt.

Ryan Japan

Well located from the bus station, traditional Japanese style large rooms with Tatami, nice Onsen, Bike rental available. I recommend the hotel for good value.

Jay Japan

Lovely place with tatami. Very close to the lake! And the Onsen was awesome!

Thao Vietnam

Location and free in- and outside onsen. Was also possible to use when cover your tattoos.

Anonymous Germany

It's in the middle of everything. There are great shops, restaurants, convenience stores etc left and right and you can get to the firework area in no time. Really, a great location.

Anonymous Japan

Excellent breakfast. It's only a very short walk to the lake shore. Close to bus stop and convenient store. Good value for the money.

Anonymous United States of America

I like that the facility is clean and in the tourist area which makes it easy for you to walk around the lake and find a restaurant. Plus, they provide bicycle rental that is a lot cheaper than the bike rental store in the area. The staffs were super helpful. The onsen is clean.

Nutthorn Japan

Friendly staff and lovely traditional rooms. Futons were very comfortable. Breakfast was nice selection and plentiful! Onsen was pretty; open air baths were really nice. Saw the fireworks from the room at 8pm. Free JR station pick up/drop off. Also close to bus stop and many restaurants.

Kimberly Japan

Breakfast was great! Traditional Japanese style with many dishes. Very delicious. We could see the fireworks pretty well from out 3rd floor room even though there was another hotel in front of us. If you want to see all the fireworks it's a quick walk to the waterfront

Leila Canada
7.6
Good
406 reviews
  • What guests loved the most:
  • “really nice ryokan for a truly japanese experience, plus a very nice onsen in which relaxing at the end of the day.”
    Anna Anna Japan Japan
  • “Lovely traditional Japanese room with yukata provided. Sink and toilet in room. Shared showers available with onsen.”
    Ryan Ryan Japan Japan
  • “Well located from the bus station, traditional Japanese style large rooms with Tatami, nice Onsen, Bike rental available. I recommend the hotel for good value.”
    Jay Jay Japan Japan
  • “Lovely place with tatami. Very close to the lake! And the Onsen was awesome!”
    Thao Thao Vietnam Vietnam
  • “Location and free in- and outside onsen. Was also possible to use when cover your tattoos.”
    Germany Germany
  • “It's in the middle of everything. There are great shops, restaurants, convenience stores etc left and right and you can get to the firework area in no time. Really, a great location.”
    Japan Japan
  • “Excellent breakfast. It's only a very short walk to the lake shore. Close to bus stop and convenient store. Good value for the money.”
    United States of America United States of America
  • “I like that the facility is clean and in the tourist area which makes it easy for you to walk around the lake and find a restaurant.”
    Nutthorn Nutthorn Japan Japan
  • “Friendly staff and lovely traditional rooms. Futons were very comfortable. Breakfast was nice selection and plentiful! Onsen was pretty; open air baths were really nice.”
    Kimberly Kimberly Japan Japan
  • “Breakfast was great! Traditional Japanese style with many dishes. Very delicious. We could see the fireworks pretty well from out 3rd floor room even though there was another hotel in front of us.”
    Leila Leila Canada Canada

Categories:

  • Staff8.3
  • Facilities7.5
  • Cleanliness8.0
  • Comfort7.9
  • Value for money7.8
  • Location7.7
  • Free WiFi8.3

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Featuring two different types of hot spring baths, Yutorelo Toyako is in Lake Toya, 21 mi from Niseko. Free WiFi is provided in the lobby, and free private parking is available on site.

Table tennis and karaoke can be enjoyed at the ryokan. Free shuttle service is available.

Guests can sample meals made with organic vegetables and wagyu beef.

Muroran is 19 mi from Yutorelo Toyako, while Noboribetsu is 16 mi from the property. The nearest airport is New Chitose Airport, 46 mi from the property.

This property is a ryokan, which is a type of traditional Japanese Inn. Learn more

  • What's a ryokan?
    A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
  • What are the big differences between a ryokan and a hotel?
    Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
  • What's a kaiseki meal?
    Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
  • What's a yukata?
    A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
  • How should I wear a yukata?
    First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
  • What's a Japanese hot spring (onsen)?
    Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
  • What's standard bathing etiquette?
    At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
  • Why are tattoos not allowed?
    While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.

Yutorelo Toyako has been welcoming Booking.com guests since Feb 27, 2017

Show me more

Most popular amenities

Free parking
Non-smoking rooms
Free WiFi

Property Highlights

Breakfast Info

Asian

Free Private Parking Available On Site

Open-air bath, ​Bathhouse, ​Hot spring bath

Saved to 1822 lists

Availability

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Sleeps Accommodation Type Price
Max adults: 5. Max children: 1
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Max adults: 2
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Max adults: 3
Japanese-Style Twin Room - Non-Smoking
  • 2 twin beds and
  • 1 futon bed
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4 reasons to choose Yutorelo Toyako

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.6
Good · 406 reviews
Read all reviews
Categories:
  • Staff8.3
  • Facilities7.5
  • Cleanliness8.0
  • Comfort7.9
  • Value for money7.8
  • Location7.7
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • Anna Japan

    “really nice ryokan for a truly japanese experience, plus a very nice onsen in which relaxing at the end of the day.”

  • Ryan Japan

    “Lovely traditional Japanese room with yukata provided. Sink and toilet in room. Shared showers available with onsen. Breakfast was lovely but wish the staff were more attentive to the flame heating the eggs... mine almost burnt.”

  • Jay Japan

    “Well located from the bus station, traditional Japanese style large rooms with Tatami, nice Onsen, Bike rental available. I recommend the hotel for good value.”

  • Thao Vietnam

    “Lovely place with tatami. Very close to the lake! And the Onsen was awesome!”

  • Anonymous Germany

    “Location and free in- and outside onsen. Was also possible to use when cover your tattoos.”

  • Anonymous Japan

    “It's in the middle of everything. There are great shops, restaurants, convenience stores etc left and right and you can get to the firework area in no time. Really, a great location.”

  • Anonymous United States of America

    “Excellent breakfast. It's only a very short walk to the lake shore. Close to bus stop and convenient store. Good value for the money.”

  • Nutthorn Japan

    “I like that the facility is clean and in the tourist area which makes it easy for you to walk around the lake and find a restaurant. Plus, they provide bicycle rental that is a lot cheaper than the bike rental store in the area. The staffs were super helpful. The onsen is clean.”

  • Kimberly Japan

    “Friendly staff and lovely traditional rooms. Futons were very comfortable. Breakfast was nice selection and plentiful! Onsen was pretty; open air baths were really nice. Saw the fireworks from the room at 8pm. Free JR station pick up/drop off. Also close to bus stop and many restaurants.”

  • Leila Canada

    “Breakfast was great! Traditional Japanese style with many dishes. Very delicious. We could see the fireworks pretty well from out 3rd floor room even though there was another hotel in front of us. If you want to see all the fireworks it's a quick walk to the waterfront”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is the private bathroom and toilet in the room?
    It will be to assign the room with bathroom and toilet or only toilet. It is not sure which room until you check in because depend to room availability.
    Asked about: Room Selected at Check-In - Japanese-Style Room • Answered on December 30, 2019
  • Is there a hair dryer in room?
    A hair dryer is set up at dressing room in public bath only.
    Asked about: Room Selected at Check-In - Japanese-Style Room • Answered on December 30, 2019
  • What time are the communal baths available?
    15:00-24:00,6：00-9：00 available　
    Answered on October 22, 2019
  • Do you cater for any allergy or food preferences?
    基本的にアレルギー（10品目）のみに対応しております。3日前までの事前申請でご対応させていただいております。　食べ物の好みに関しては対応いたしかねますのでよろしくお願いいたします。
    Answered on November 28, 2021
  • 1月の土曜日22日に予約したいんですけど、洞爺駅からShuttle Bus がありますか。
    お問い合わせありがとうございます。 送迎は前日までにご予約頂いております。 ご要望の際は0142-75-2361（9時～18時）までお問合せくださいませ。
    Asked about: Room Selected at Check-In - Japanese-Style Room • Answered on January 20, 2022

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Area Info *
Guests loved walking around the neighborhood!
Good location – show map
What's nearby
  • Lake Toya
    0.3 miles
  • Showa Shinzan Bear Ranch
    2.5 miles
  • Isola Pair Lift 5
    11.6 miles
  • Isola Quad 4
    11.9 miles
  • Isola Quad 3
    11.9 miles
  • East Pair Lift 2
    12.1 miles
  • Isola Quad 1
    12.3 miles
  • Isola Quad 2
    12.4 miles
Natural Beauty
  • Mountain 昭和新山
    3.4 miles
  • Mountain 有珠山
    3.5 miles
  • Mountain LAKE TOYA RANCH (Hose Trekking)
    3.7 miles
  • Lake 洞爺湖 (Lake TOYA)
    0.1 miles
Public transit
  • Train Usu Station
    3.8 miles
Closest Airports
  • New Chitose Airport
    46.3 miles
  • Hakodate Airport
    54.9 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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Amenities of Yutorelo Toyako

Most popular amenities

Free parking
Non-smoking rooms
Free WiFi
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Toilet
  • Free toiletries
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Dining table
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Drying rack for clothing
  • Clothes rack
Activities
  • Tour or class about local culture Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa lounge/Relaxation area
  • Bathhouse
  • Open-air bath
  • Hot spring bath
  • Horseback riding Additional charge
  • Cycling Off-site
  • Hiking Off-site
  • Canoeing Off-site Additional charge
  • Windsurfing Off-site Additional charge
  • Karaoke Additional charge
  • Ping-pong Additional charge
  • Massage Additional charge
  • Spa
  • Skiing Off-site
  • Fishing Off-site Additional charge
  • Golf course (within 2 miles) Additional charge
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Street parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Shuttle service
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Shuttle service (free)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Japanese
  • Korean
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Yutorelo Toyako takes special requests – add in the next step!

Check-in

3:00 PM - 7:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

7:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

When booking for more than 10 people, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Yutorelo Toyako accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 11:00 PM and 7:00 AM.

Pets

Pets are not allowed.

The fine print

The property name will change from Sansui Hotel Kafu to Yutorelo Toyako as of 01 November, 2017.

When booking for 10 or more guests, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note that child rates are applicable to children 5 years and younger and adult rates are applicable to children 6 years and older. Please contact the property for more details.

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Guests must check in by 6:00 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

Please inform Yutorelo Toyako of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Yutorelo Toyako

  • Check-in at Yutorelo Toyako is from 3:00 PM, and check-out is until 10:00 AM.

  • Yutorelo Toyako offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Ping-pong
    • Fishing
    • Canoeing
    • Karaoke
    • Windsurfing
    • Golf course (within 2 miles)
    • Neck massage
    • Bike tours
    • Spa lounge/Relaxation area
    • Bathhouse
    • Full-body massage
    • Hot spring bath
    • Horseback riding
    • Tour or class about local culture
    • Head massage
    • Walking tours
    • Back massage
    • Open-air bath
    • Foot massage
    • Hand massage

  • The following parking options are available to guests staying at Yutorelo Toyako (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Street parking
    • Free parking

  • From the nearest airport, you can get to Yutorelo Toyako by:

    • Train 2h 10min

  • Yutorelo Toyako is 2,450 feet from the center of Lake Toya.

  • Guests staying at Yutorelo Toyako can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Asian

  • Room options at Yutorelo Toyako include:

    • Family
    • Twin/Double
    • Twin

  • The prices at Yutorelo Toyako may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.