We booked for five people, but the pillow, blanket, and bath towels were only three at the time we entered the room. However, not long after we told about this to the staffs, those stuffs came. There were no tea bag nor coffe sachet available as a room complimentary.

The hotel & the room were clean. The staffs were nice. Check out at 12.00… so far in Japan.. for us this is the check out latest time. Many car parking lots nearby. There were also some convenience stores nearby.

Stayed in December 2021

Price, friendly staff, amenites we're great. Close to Shin-osaka train station and short Taxi ride to main part of Osaka city.

Stayed in October 2021

The windows is facing next building

Comfortable environment and bedroom

Stayed in August 2021

I didn't like the breakfast. Mine was included in the price and it was the dissapointment. There was no choice for a breakfast. Only Japanese type of food. But I dont eat meat or fish, so I was upset, that there was no continental breakfast or buffet to choose freely what you want to eat.

The location was very good! So close to Shin-Osaka station. The staff was nice, the room was very clean and wifi was fast, so I could do my work a little too.

Stayed in August 2021

Check in was a little chaotic as my booking couldn't be found at the beginning (not something you want to hear after you're drenched from the rain and your phone battery had died! Granted - I had cancelled, but had booked again!); I would prefer coffee sachets to be available to take to your room (like the tea bags) rather than paper cups; the location of the microwave is uncomfortable...

The bed was big and comfortable; my room was on a high floor with a view (as I had asked); there were laundry facilities (but maybe not enough, given the size of the hotel); the staff were pleasant and friendly; location is very close to Shin-osaka station and there are convenience stores around...

Stayed in August 2021

Initially I was led to believe that the hotel had parking and they do but only for small cars. They have 2 washer and dryer units but that's not enough for an entire hotel, however there is a laundry mat nearby. Would've been nice if the hotel offered breakfast. One of the beds was so hard it was like sleeping on the floor.

Staff was very friendly and location is right next to the train station and the hotel was accommodating for a family my size and at a reasonable price.

Stayed in August 2021

This is a double edged sword, good and bad. But because it is so close to Shin Osaka station, the airport, the motorway, etc. There are many sounds during the night you can hear, it's not glaringly loud but you can hear them. So if you are a light sleeper I wouldn't recommend this hotel.

Everything else! I could get there easily from the station (within a few minutes), there are many conbinis around, the staff were both friendly and helpful, the facilities were clean and accessible, and the stay overall was just a very enjoyable one.

Stayed in August 2021

I came to Osaka on a business trip. The desk in the room was too small to do computer work in the room. I looked for a space for remote work. However, the hotel decided to keep the restaurant shut down after the state of emergency ended in late June.

A series of stays for the past several weeks. The assigned room was of the same type, which was well cleaned. I really like the location, near Shin-Osaka Station. As total, I think this place is worth the price.

Stayed in June 2021

I wish the hotel opened the restaurant on the second floor, for self-study and remote work. The desk in the room is so small for me to comfortably get engaged with my work.

The room was large enough for one person. The hotel assigned me a larger room, which was great. Also, the hotel is at a convenient location for travelers to Central Osaka, and also business persons who need to head for Kyoto and Suita.

Stayed in June 2021