Hotel
 Shangri-La Tokyo

Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step.
Travel Sustainable property

100-8283 Tokyo-to, Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi,, Japan – Excellent location - show map – Metro access

Excellent location — rated 9.4/10! (score from 298 reviews)

Real guests • Real stays • Real opinions

9.1
Superb
300 reviews

It was our second visit after ten years. We were grateful that they kept the facility neat: it brought back nice memories. The scent of the hotel from the reception to the room is phenomenal. We appreciated the sufficient number of towels provided for the stay;-) Pleasantly surprised to find out that our room was tidied up and prepared for sleep in the evening while we were away.

Michieru Japan

I went there with my child and we enjoyed using their swimming and spa a few time. We saw Tokyo Sky Tree from our window. We loved how the room was spacious and tasty breakfast.

Fumfumfumika Japan

Facility was fantastic. Stuff was great. Very pleasant and stasfied stay.

Yuko Japan

As I stayed in a special day, I conveyed my request in advance to the hotel staff. Until just before check in, they heard, so it was a splendid stay for us.

Ns Japan

I liked the service. I stayed there with my girlfriend for her birthday and they gave us some special present and a bottle of wine.

Hiroemon26 Japan

Breakfast was great. Buffet closed due to Coronavirus but they brought it to us at the table. Lovely food and staff.

Susie United Kingdom

One of the best hotels ive stayed in anywhere in the world. Exceptional staff, beautiful hotel and rooms, a little expensive but worth the money.

Michael Australia

Excellent location, friendly staff and prompt service.

Chester_l Australia

Really comfortable bed and pillows! Customer service was incredible and welcoming.

Jackie United Kingdom

Extremely clean, I liked the shower and the attention to detail.

Sharon Australia
9.1
Superb
300 reviews
  • What guests loved the most:
  • “It was our second visit after ten years. We were grateful that they kept the facility neat: it brought back nice memories. The scent of the hotel from the reception to the room is phenomenal.”
    Michieru Michieru Japan Japan
  • “I went there with my child and we enjoyed using their swimming and spa a few time. We saw Tokyo Sky Tree from our window. We loved how the room was spacious and tasty breakfast.”
    Fumfumfumika Fumfumfumika Japan Japan
  • “Facility was fantastic. Stuff was great. Very pleasant and stasfied stay.”
    Yuko Yuko Japan Japan
  • “As I stayed in a special day, I conveyed my request in advance to the hotel staff. Until just before check in, they heard, so it was a splendid stay for us.”
    Ns Ns Japan Japan
  • “I liked the service. I stayed there with my girlfriend for her birthday and they gave us some special present and a bottle of wine.”
    Hiroemon26 Hiroemon26 Japan Japan
  • “Breakfast was great. Buffet closed due to Coronavirus but they brought it to us at the table. Lovely food and staff.”
    Susie Susie United Kingdom United Kingdom
  • “One of the best hotels ive stayed in anywhere in the world. Exceptional staff, beautiful hotel and rooms, a little expensive but worth the money.”
    Michael Michael Australia Australia
  • “Excellent location, friendly staff and prompt service.”
    Chester_l Chester_l Australia Australia
  • “Really comfortable bed and pillows! Customer service was incredible and welcoming.”
    Jackie Jackie United Kingdom United Kingdom
  • “Extremely clean, I liked the shower and the attention to detail.”
    Sharon Sharon Australia Australia

Categories:

  • Staff 9.3
  • Facilities 9.4
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.2
  • Location 9.4
  • Free WiFi7.9
High score for Tokyo

Stay in the heart of Tokyo – Excellent location - show map

Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently situated right next to JR Tokyo Station. Aside from a 20 yards heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge.

Shangri-La Tokyo is a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Via the Narita Express Train, it is an hour's journey from Narita Airport, while Haneda Airport is 30 minutes by car. The hotel staff can pick up guests from the Tokyo Station's platforms with an advance request.

Occupying the top 11 floors of Marunouchi Trust Tower Main building, the elegant and spacious rooms feature floor-to-ceiling windows with city or bay views overlooking the Imperial Palace, Tokyo Sky Tree and Mount Fuji on clear days. All come with a flat-screen TV with pay-per-view channels, DVD player, BOSE sound systems and an en suite bathroom. A minibar and coffee machine are offered.

Using various Asian techniques, CHI, The Spa at Shangri-La provides a range of treatments and relaxing massages. The Health Club has modern gym equipment featuring a heated swimming pool available 24-hours.

Horizon club and suite guests have exclusive access to the Horizon Club lounge located the top floor with concierge service.

Onsite restaurants include Nadaman serving fine Japanese cuisine and sushi. The elegant Piacere serves gourmet Italian meals, as well as hearty breakfast made with local ingredients. Guests can choose from American, Japanese, Oriental or Healthy Meal breakfast options, and they all come with a continental breakfast. The lobby lounge features afternoon tea and seasonal cocktails.

This is our guests' favourite part of Tokyo, according to independent reviews.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Shangri-La Tokyo has been welcoming Booking.com guests since 6 Nov 2009.
 Hotel chain/brand: Shangri-La Group

Show me more

Most popular facilities

1 swimming pool
Non-smoking rooms
Free WiFi
Parking
Airport shuttle
good fitness centre
Tea/coffee maker in all rooms
Bar

Currency exchange: Need local currency? This property offers currency exchange on site.

Property highlights

Situated in the real heart of Tokyo, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Asian, American, Breakfast to go

Parking available at the hotel

Saved to 5147 lists

Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Shangri-La Tokyo

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

9.1
Superb · 300 reviews
Read all reviews
Categories:
  • Staff 9.3
  • Facilities 9.4
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.2
  • Location 9.4
  • Free WiFi7.9
High score for Tokyo

Select topics to read reviews:

See what guests loved the most:

  • Michieru
    JapanJapan
    “It was our second visit after ten years. We were grateful that they kept the facility neat: it brought back nice memories. The scent of the hotel from the reception to the room is phenomenal. We appreciated the sufficient number of towels...”
  • Fumfumfumika
    JapanJapan
    “I went there with my child and we enjoyed using their swimming and spa a few time. We saw Tokyo Sky Tree from our window. We loved how the room was spacious and tasty breakfast.”
  • Y
    Yuko
    JapanJapan
    “Facility was fantastic. Stuff was great. Very pleasant and stasfied stay.”
  • Ns
    JapanJapan
    “As I stayed in a special day, I conveyed my request in advance to the hotel staff. Until just before check in, they heard, so it was a splendid stay for us.”
  • Hiroemon26
    JapanJapan
    “I liked the service. I stayed there with my girlfriend for her birthday and they gave us some special present and a bottle of wine.”
  • Susie
    United KingdomUnited Kingdom
    “Breakfast was great. Buffet closed due to Coronavirus but they brought it to us at the table. Lovely food and staff.”
  • Michael
    AustraliaAustralia
    “One of the best hotels ive stayed in anywhere in the world. Exceptional staff, beautiful hotel and rooms, a little expensive but worth the money.”
  • Chester_l
    AustraliaAustralia
    “Excellent location, friendly staff and prompt service.”
  • Jackie
    United KingdomUnited Kingdom
    “Really comfortable bed and pillows! Customer service was incredible and welcoming.”
  • Sharon
    AustraliaAustralia
    “Extremely clean, I liked the shower and the attention to detail.”
Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Daimaru Tokyo
    0.1 miles
  • Tokyo Ramen Street
    0.2 miles
  • Masataka Contemporary Gallery
    0.2 miles
  • Shin-Marunouchi Building
    0.3 miles
  • Shin-Marunouchi Building
    0.3 miles
  • Nihonbashi Toyama
    0.3 miles
  • Ootemori Mall
    0.3 miles
Top attractions
  • Japan Imperial Palace
    0.9 miles
  • Tokyo Tower
    2.1 miles
  • Ueno Station
    2.2 miles
  • Roppongi Hills
    2.7 miles
  • Tokyo Skytree
    3 miles
  • Shinjuku Gyoen National Garden
    3.3 miles
  • Shinagawa Station
    4 miles
  • Shibuya Station
    4.2 miles
  • Yoyogi Park
    4.2 miles
  • Ikebukuro Station
    4.6 miles
Public transport
  • Train Tokyo Station
    0.2 miles
  • Metro Otemachi Station
    0.2 miles
  • Metro Nihonbashi Station
    0.3 miles
Closest airports
  • Tokyo Haneda International Airport
    8.7 miles
  • Narita International Airport
    35.1 miles
  • Ibaraki Airport
    50 miles
How to get to Shangri-La Tokyo from Narita International Airport
    Public transport
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
1 restaurant on site

    The Lobby Lounge

    Cuisine: International

    Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour

    Menu: À la carte

Facilities of Shangri-La Tokyo

Most popular facilities

1 swimming pool
Non-smoking rooms
Free WiFi
Parking
Airport shuttle
good fitness centre
Tea/coffee maker in all rooms
Bar
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Live music/performance Additional charge
  • Cooking class Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
Food & Drink
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs JPY 3000 per day.
  • Accessible parking
  • Parking garage
Transport
  • Public transport tickets Additional charge
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • All ages welcome
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • German
  • English
  • French
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Malay
  • Cantonese
  • Chinese

House rules Shangri-La Tokyo takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 12 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Shangri-La Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests who require the free train station escort must provide their train arrival schedules directly to the hotel.

Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.

As of 01 January 2019, the property will be entirely non-smoking.

Please note that the fitness centre's saunas and spa bath facilities are closed until further notice.

This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

Please inform Shangri-La Tokyo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Shangri-La Tokyo

  • Shangri-La Tokyo has 1 restaurant:

    • The Lobby Lounge

  • The prices at Shangri-La Tokyo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Shangri-La Tokyo include:

    • Twin
    • Double

  • From the nearest airport, you can get to Shangri-La Tokyo by:

    • Train 30min

  • Check-in at Shangri-La Tokyo is from 15:00, and check-out is until 12:00.

  • Shangri-La Tokyo is 2.3 miles from the centre of Tokyo.

  • Guests staying at Shangri-La Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Asian
    • American
    • Breakfast to go

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Tokyo on this page.

  • Shangri-La Tokyo offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Cooking class
    • Foot bath
    • Walking tours
    • Spa facilities
    • Live music/performance
    • Fitness
    • Personal trainer
    • Steam room
    • Swimming Pool
    • Spa/wellness packages
    • Bike tours
    • Fitness classes
    • Fitness/spa locker rooms

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.