Shangri-La Tokyo
100-8283 Tokyo-to, Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi,, Japan – Excellent location – show map – Subway Access
Excellent location – rated 9.5/10! (score from 249 reviews)
Real guests • Real stays • Real opinions
The breakfast may be a weakness comparing to the hotel we stayed at Yokohama. The choices are very limited.
United States of AmericaNadaman restaurant is great to have sushi around Tokyo station area.
JapanWe loved the size of the rooms (interconnecting Deluxe King and Twin), the design/furnishings, and outlook toward the Imperial Palace Gardens. The bathrooms were great, the location was fantastic, my husband had a massage- he said it was fabulous, and the in room dining (various meals), and tapas/champagne special offer in the Lobby Lounge- which we chose also during our stay, were also all absolutely wonderful: The best part of our stay though- all staff were exceptional- we spent a month travelling around Japan and this was the end of our journey- the Shangri La Tokyo staff were the best of the best - level of service and friendliness was so amazing and will always be remembered. We loved our stay.
AustraliaIt was our second visit after ten years. We were grateful that they kept the facility neat: it brought back nice memories. The scent of the hotel from the reception to the room is phenomenal. We appreciated the sufficient number of towels provided for the stay;-) Pleasantly surprised to find out that our room was tidied up and prepared for sleep in the evening while we were away.
JapanI went there with my child and we enjoyed using their swimming and spa a few time. We saw Tokyo Sky Tree from our window. We loved how the room was spacious and tasty breakfast.
JapanFacility was fantastic. Stuff was great. Very pleasant and stasfied stay.
JapanAs I stayed in a special day, I conveyed my request in advance to the hotel staff. Until just before check in, they heard, so it was a splendid stay for us.
JapanI liked the service. I stayed there with my girlfriend for her birthday and they gave us some special present and a bottle of wine.
JapanBreakfast was great. Buffet closed due to Coronavirus but they brought it to us at the table. Lovely food and staff.
United Kingdomとても清潔で、スタッフさんの対応も、何方も優しさがあって、しっかりされていて、とても素晴らしいなと思いました。 高級ホテルで冷たい対応のホテルさんも多いので。 ありがとうございました！！
Japan
- What guests loved the most:
“The breakfast may be a weakness comparing to the hotel we stayed at Yokohama. The choices are very limited.”
United States of America“Nadaman restaurant is great to have sushi around Tokyo station area.”
Japan“We loved the size of the rooms (interconnecting Deluxe King and Twin), the design/furnishings, and outlook toward the Imperial Palace Gardens. The bathrooms were great, the location was fantastic, my husband had a massage- he said it was fabulous, and the in room dining (various meals), and tapas/champagne special offer in the Lobby Lounge- which we chose also during our stay, were also all absolutely wonderful: The best part of our stay though- all staff were exceptional- we spent a month travelling around Japan and this was the end of our journey- the Shangri La Tokyo staff were the best of the best - level of service and friendliness was so amazing and will always be remembered. We loved our stay.”
Australia“It was our second visit after ten years. We were grateful that they kept the facility neat: it brought back nice memories. The scent of the hotel from the reception to the room is phenomenal. We appreciated the sufficient number of towels provided for the stay;-) Pleasantly surprised to find out that our room was tidied up and prepared for sleep in the evening while we were away.”
Japan“I went there with my child and we enjoyed using their swimming and spa a few time. We saw Tokyo Sky Tree from our window. We loved how the room was spacious and tasty breakfast.”
Japan“Facility was fantastic. Stuff was great. Very pleasant and stasfied stay.”
Japan“As I stayed in a special day, I conveyed my request in advance to the hotel staff. Until just before check in, they heard, so it was a splendid stay for us.”
Japan“I liked the service. I stayed there with my girlfriend for her birthday and they gave us some special present and a bottle of wine.”
Japan“Breakfast was great. Buffet closed due to Coronavirus but they brought it to us at the table. Lovely food and staff.”
United Kingdom“とても清潔で、スタッフさんの対応も、何方も優しさがあって、しっかりされていて、とても素晴らしいなと思いました。 高級ホテルで冷たい対応のホテルさんも多いので。 ありがとうございました！！”“0”
JapanCategories:
Stay in the heart of Tokyo – Excellent location – show map
Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently located right next to JR Tokyo Station. Aside from a 50 feet heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge.
Shangri-La Tokyo is a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Via the Narita Express Train, it is an hour's journey from Narita Airport, while Haneda Airport is 30 minutes by car. The hotel staff can pick up guests from the Tokyo Station's platforms with an advance request.
Occupying the top 11 floors of Marunouchi Trust Tower Main building, the elegant and spacious rooms feature floor-to-ceiling windows with city or bay views overlooking the Imperial Palace, Tokyo Sky Tree and Mount Fuji on clear days. All come with a flat-screen TV with pay-per-view channels, DVD player, BOSE sound systems and an private bathroom. A mini-bar and coffee machine are offered.
Using various Asian techniques, CHI, The Spa at Shangri-La provides a range of treatments and relaxing massages. The Health Club has modern gym equipment featuring a heated swimming pool available 24-hours.
Horizon club and suite guests have exclusive access to the Horizon Club lounge located the top floor with concierge service.
Onsite restaurants include Nadaman serving fine Japanese cuisine and sushi. The elegant Piacere serves gourmet Italian meals, as well as hearty breakfast made with local ingredients. Guests can choose from American, Japanese, Oriental or Healthy Meal breakfast options, and they all come with a continental breakfast. The lobby lounge features afternoon tea and seasonal cocktails.
This is our guests' favorite part of Tokyo, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Select topics to read reviews:
See what guests loved the most:
Z
United States of America“The breakfast may be a weakness comparing to the hotel we stayed at Yokohama. The choices are very limited.”- TTakuei
Japan“Nadaman restaurant is great to have sushi around Tokyo station area.” - Jodie
Australia“We loved the size of the rooms (interconnecting Deluxe King and Twin), the design/furnishings, and outlook toward the Imperial Palace Gardens. The bathrooms were great, the location was fantastic, my husband had a massage- he said it was...” - MichieruJapan“It was our second visit after ten years. We were grateful that they kept the facility neat: it brought back nice memories. The scent of the hotel from the reception to the room is phenomenal. We appreciated the sufficient number of towels...”
FumfumfumikaJapan“I went there with my child and we enjoyed using their swimming and spa a few time. We saw Tokyo Sky Tree from our window. We loved how the room was spacious and tasty breakfast.”- YYukoJapan“Facility was fantastic. Stuff was great. Very pleasant and stasfied stay.”
NsJapan“As I stayed in a special day, I conveyed my request in advance to the hotel staff. Until just before check in, they heard, so it was a splendid stay for us.”- Hiroemon26Japan“I liked the service. I stayed there with my girlfriend for her birthday and they gave us some special present and a bottle of wine.”
Susie
United Kingdom“Breakfast was great. Buffet closed due to Coronavirus but they brought it to us at the table. Lovely food and staff.”
TomokoJapan“とても清潔で、スタッフさんの対応も、何方も優しさがあって、しっかりされていて、とても素晴らしいなと思いました。 高級ホテルで冷たい対応のホテルさんも多いので。 ありがとうございました！！”
- Is there a self served laundry facility onsite (coin operated washing machine)?We regret to inform that there is no coin washing machine however there is Laundry service (Laundry/Dry Cleaning/ pressing) which is chargeable. Thank youAnswered on 22 October 2019
- Hello, We are 2 adults and one child (12), does the deluxe king room come with a spare bed for the child ? Thanks for your answer RegardsChild at over the age of 12 is considered as an adult and extra bed may be arranged upon request, additional supplement charge of JPY10,000 +15% service charge & 10% tax will apply per night exclusive of breakfast.Answered on 3 April 2020
The Lobby Lounge
Food: International
Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour
- Toilet paper
- Towels
- Bidet
- Guest bathroom
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- City view
- View
- Coffee machine
- Electric kettle
- Refrigerator
- Socket near the bed
- Bicycle rental
- Live music/PerformanceAdditional charge
- Cooking classAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Hot tub
- Sofa
- Sitting area
- Desk
- Streaming service (like Netflix)
- iPod dock
- Flat-screen TV
- Radio
- Telephone
- TV
- Pay-per-view channels
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' meals
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Parking garage
- Accessible parking
- Public transit ticketsAdditional charge
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Books, DVDs or music for children
- Board games/puzzles
- Daily housekeeping
- Suit pressAdditional charge
- Ironing service
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Pet bowls
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Soundproof
- Private entrance
- Car rental
- Laptop safe
- Carpeted
- Soundproof rooms
- Elevator
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Open all year
- All ages welcome
- Locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Spa/Wellness packages
- Foot bath
- Steam room
- Spa facilities
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
- Arabic
- German
- English
- French
- Hindi
- Italian
- Japanese
- Korean
- Malay
- Cantonese
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Shangri-La Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.
As of 01 January 2019, the property will be entirely nonsmoking.
Please note that the fitness center's saunas and spa bath facilities are closed until further notice.
This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform Shangri-La Tokyo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about Shangri-La Tokyo
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Shangri-La Tokyo on this page.
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The prices at Shangri-La Tokyo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Shangri-La Tokyo is 2.3 miles from the center of Tokyo.
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Shangri-La Tokyo has 1 restaurant:
- The Lobby Lounge
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Guests staying at Shangri-La Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Asian
- American
- Breakfast to go
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Shangri-La Tokyo offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Cooking class
- Spa/Wellness packages
- Walking tours
- Steam room
- Live music/Performance
- Fitness classes
- Personal trainer
- Bicycle rental
- Swimming pool
- Fitness
- Bike tours
- Foot bath
- Locker rooms
- Spa facilities
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Room options at Shangri-La Tokyo include:
- Twin
- Double
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Check-in at Shangri-La Tokyo is from 3:00 PM, and check-out is until 12:00 PM.
