“We stayed in a Club floor room and breakfast/snacks, etc., in the lounge were perfectly fine, without being exceptional. The room was big, spotless and very quiet (looking onto a small park at the back of the hotel)”

“The staff are very friendly and the room is super clean ”

“Comfortable, very silent, staff is helpful as always. The hotel rooms are renovated and it's a pleasure to stay there.”

“The rooms were big and the products provided were nice. Staff were responsive. Bus to Meguro is great. Nice big desk available for working which was great. ”

“Hotel was very clean and comfortable,helpful staff”

“I liked how friendly all the staff were, I loved the buffet breakfast, the set menu was very small, I liked how you could use your breakfast voucher for brunch if you missed breakfast. I loved how perfectly clean everything was, the housekeeping staff were absolutely meticulous. The free shuttle to the stations were good, would have been nice if the Shinagawa shuttle run a lot more than it did, 7.30am to 10am.”

“The renovated floors are lovely. Shuttle bus to rail/metro worked well”

“Stuff, mattress everything was fabulous. They made our stay in Tokyo very memorable. Thanks for everyone ”

“it is a very tired 5star hotel need renovation good location not central but with metro around and free shuttle to the stations”

“The bedroom was very comfortable and the staff were very pleasant.”