Tsuruga Resort offers luxurious accommodations and hot-spring baths by Lake Shikotsu. Massage services and a fitness center are on offer. The spacious rooms include a flat-screen TV and seating area. Rooms at Shikotsuko Tsuruga Resort Spa Mizu no Uta have a smooth, modern Japanese style, with warm woodwork and tatami designs. All have a tea maker and private bathroom with amenities. Some come with a private open-air hot-spring bath. The hotel is a 70-minute bus ride from Chitose Airport. JR Chitose Train Station is 16 mi away. There is a free shuttle service to New Chitose Airport, Chitose Station and Minami-Chitose Station. The lake and lake area visitors’ center are a 5-minute walk. Bicycle rental is available. Amam Restaurant offers all-day buffet dining, and Amano Uta serves Japanese specialties. Bar Ape pours alcoholic drinks, and sweets are on offer at Patisserie Labo.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Asian

FREE parking!

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.6
Location
9.2
Free Wifi
8.6
High score for Chitose
Select topics to read reviews:

Guests who stayed here loved

  • Connie
    United States of America United States of America
    The room and resort facilities were very well maintained. The variety of indoor and outdoor onsen with different temperature levels was very nice. The buffet was excellent. Our son has food allergies and the staff provided a daily print-out of...
  • Joan
    South Korea South Korea
    Great design, full of interesting features and ideas - amazing food, small but great onsen, lobby with interesting amenities and quite a spacious room. All in a small town, peaceful, with small little museum, seaside walk area, and great for...
  • Megan
    United States of America United States of America
    Gorgeous location, food, shuttle was so convenient, and in-room onsen was fantastic. Our kaiseki meals were amazing! Hospitality was good as well.
  • Grace
    Philippines Philippines
    The architecture, the serenity, the elegance of the place. Food was very very good.
  • William
    United States of America United States of America
    My family's first time at Onsen. Buffet dinner with so many fresh options. Only 24 total rooms on property. Small town with great restaurants to walk to. Unbelievable views of Mount Eniwa and the lake.
  • Xiaoming
    Australia Australia
    Everything was organised and so easy - the cost covered everything and we didn't have to worry about a thing once we checked in. Things were extremely easy and the hotel had great facilities. Overall, it was exceptional value for what we paid for,...
  • Jackie
    Thailand Thailand
    Everything was excellent, fm the service to the well appointed rooms, onsen and meals. The lovely fireplace and marshmallow in the lounge accompanied by the harpist was a plus.
  • Han
    United States of America United States of America
    Spacious room; great private hot spring area; close to the lake
  • Somchai
    Thailand Thailand
    We like BF & DN,there are varieties of food. Staffs are very nice.
  • Mei
    United States of America United States of America
    I loved that the property was by a lake. one morning we took a walk around the lake. great scenic and fresh air. very remote. we did enjoy the privacy.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi.. may I know if the kaiseki dinner is to be served in the room ? and if i have 6 adults, and book for 1x room with tatami for 6 and 1 room for 2, will like to know if we can request to have the Kaiseki dinner if served in the room. Thank you

    Thank you for contacting us. The room meal is only available at The Premier Suite with Private Open-Air Bath (ONSEN). The capacity is 5 people. We are looking forward to your reservation.
    Answered on 4 December 2019
  • May I know the schedule of airport transfer?

    ・11:35発 ・14:15発 ・16:45発 の3便ございます。 詳しくはウェブサイトをご参照くださいませ。 予約もウェブサイトから出来ます。
    Answered on 22 October 2022
  • Why room type fits 5 adults pls?

    Because, depending on the room type, we can only prepare bedding for up to 5 people.
    Answered on 1 October 2022
  • Is the kaiseki meal Japanese cuisine?

    This is Mizu no Uta in lake Shikotsu.Yes, Kaiseki meal means Japanese cuisine. Our hotel's japanese dining restaurant is course meal style.
    Answered on 21 April 2024

Area info

Restaurants
2 Restaurants On Site

  • AMAMU
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
  • Japanese Restaurant AMA NO UTA
    • Cuisine
      Japanese
    • Open for
      Dinner

Amenities of Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
Great facilities! Review score, 9.4

Most popular amenities
  • Airport shuttle (free)
  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Family rooms
  • Spa
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
  • Live music/Performance
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
  • Canoeing
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safe
General
  • Shuttle service
  • Convenience store on site
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Elevator
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Back massage
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
    Additional charge
  • Sauna
Languages Spoken
  • English
  • Japanese

House rules
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta takes special requests – add in the next step!

Check-in
From 3:00 PM to 7:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.

The fine print
Must-know information for guests at this property

Shuttle bus is available from New Chitose Airport, JR Chitose Station and JR Minami Chitose Station three times a day. Please reserve 3 days in advance.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lake Shikotsu Tsuruga Resort Spa Mizu no Uta of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

  • The prices at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Lake Shikotsu Tsuruga Resort Spa Mizu no Uta offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Canoeing
    • Walking tours
    • Live music/Performance
    • Foot bath
    • Locker rooms
    • Steam room
    • Open-air bath
    • Fitness
    • Bike tours
    • Bicycle rental
    • Aerobics
    • Full-body massage
    • Hot spring bath
    • Spa lounge/Relaxation area
    • Public Bath
    • Yoga classes
    • Spa facilities
    • Back massage
    • Massage chair

  • Lake Shikotsu Tsuruga Resort Spa Mizu no Uta is 13 miles from the center of Chitose. All distances are measured in straight lines. Actual travel distances may vary.

  • Lake Shikotsu Tsuruga Resort Spa Mizu no Uta has 2 restaurants:

    • Japanese Restaurant AMA NO UTA
    • AMAMU

  • Room options at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta include:

    • Quad
    • Double

  • Guests staying at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Asian

  • Check-in at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta is from 3:00 PM, and check-out is until 10:00 AM.