The staff were so kind and helpful. They would assist with where to go for dinner, taxi, etc. The location was also great, walking distance to everything.

Shandi Austrália

location was fabulous. the staff were super friendly and helpful. food is delicious. the room is spacious. on-site onsen was a big plus.

Adeline Singapur

Great ryokan! Nice breakfast and room condition, and especially onsen is the best. We were only guests in our stay, so they provide private onsen. It was very special experience.

Kim Južná Kórea

We stayed here before/after hiking Mt Shiroumadake. Incredible and beautiful location and Ryokan. The staff were super nice and very helpful. Highly recommend the dinner at the Ryokan, it is a delicious traditional japanese meal.

Shannae Austrália

We had a great experience and enjoyed the stay very much. The location is great as it's quite close to the bus terminal and convenient store. It just took a short walk to some famous spots. The hotel also sold entrance tickets. The room we had is spacious, clean and comfortable with a nice mountain view. The onsen was great and hot enough. We had different breakfast set everyday and they were all delicious which gave us a good start.  The hosts were super helpful and friendly. They updated us the weather and introduced us to the famous spots. They are all best choices. We have missed nothing! We highly recommend this place and would definitely stay in this hotel when we visit Hakuba again. :)

Aliceyau Hongkong

It was a beautiful and quiet stay with views of the Haluba mountains. The concierge staff (Yuya and Nicola) were incredibly accommodating and went above and beyond to make our trip to and from the accommodation easier. They were always so helpful! Breakfast was also beautiful with great ion portion sizes. We were always so full!

Sandy Austrália

Great location close to the Happo Bus Terminal and the nearby Lawson. Also a 20 minute walk into town where there are a few more food options and some good shopping locations. The staff were also incredibly friendly and the breakfast was great. Unlike other hotels around (we stayed in another popular hotel in Hakuba), this one felt incredibly spacious and calming. As a couple it was great staying here away from the young families and crowd. Onsen was also a big bonus but this one runs much hotter than the usual.

Theodore Austrália

Very friendly and helpful staff. Yuya was very kind and made our stay very personalised and enjoyable

Rachel Spojené kráľovstvo

Rooms were clean and spacious, the onsen was as amazing, Yuya had great English and helped us with everything. The breakfast was awesome, there was fish, bacon, poached egg, crepe, rice, miso soup, yoghurt and Japanese white bread toasted. Will definitely come back to stay if in Hakuba again.

Simon Austrália

It's clean n comfortable. The room is big n nice. The onsen is very good. The staff I exceptionally friendly n helpful. The breakfast n dinner were very good!

Mu Malajzia