Experience World-class Service at Shoho

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Located in the Utsukushigahara hot-spring area, Hotel Shoho offers Japanese and Western accommodations with mountain views. Guests can relax in the indoor/outdoor hot-spring baths and request massages for an extra cost. A free shuttle is available from JR Matsumoto Train Station, which is a 20-minute drive away and runs on a fixed schedule.

The air-conditioned rooms feature a flat-screen TV, a fridge and a safety deposit box. Japanese Yukata robes and toothbrush set are provided, and the private bathroom comes with a hairdryer. Guests can choose to stay in rooms with tatami (woven-straw) floors and Japanese futon bedding or in rooms with Western-style beds.

For an extra cost, guests can use the private reservable hot-spring baths and sing at the karaoke rooms. Bicycles can be rented to travel around the area, while sauna rooms are on-site as well. Local products can be purchased at the souvenir shop and free Wi-Fi is available at the public areas.

Traditional multi-course meals are served for dinner and a Japanese/Western buffet for breakfast.

Shoho Hotel is a 15-minute drive from Matsumoto Castle and a 5-minute drive from Matsumoto Folkcraft Museum. Utsukushigahara Highlands are a 1-hour drive and Matsumoto Airport is a 30-minute drive away.

This property is a ryokan, which is a type of traditional Japanese Inn. Learn more

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Shoho has been welcoming Booking.com guests since Nov 16, 2012

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info


Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Select dates to see this property's availability and prices

Room Type
2 twin beds
3 futon beds
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • hi can you ask if i have a tattoo does the hotel provide something to put on so i can go into the onsen or is it STRICKLY NO TATTOES ALLOWED
    Thank you for your inquiry. Customers with tattoos are not allowed to use the public bath. Thank you very much.
    Answered on 17 January 2020
  • Hi, There is information about the house rule that Children 18 years and over are considered adults at this property but I found in the price it only says child = 3 years? We are all 13 people (including 4 kids ages, 3, 10, 15 & 16 Yo), so what age child is actually considered an adult?
    Children over the age of 13 are basically treated as adults. We are currently preparing child rates. please wait a moment.
    Answered on 27 November 2022
  • Do you have private onsen for rental? Like for 1hr usage for a few
    Private baths are available for 45 minutes at a time for ¥2750 (tax included).
    Answered on 16 October 2022
  • Does the Japanese-style deluxe room with shower has open air hot spring bath?
    Please note that there is no open-air bath in the room. This is a unit bath.
    Answered on 16 October 2022
  • Can I rent the private onsen without staying at your hotel? Thank you
    I am sorry. Private baths cannot be used unless you stay overnight. Thanks & Regards
    Answered on 29 October 2022
Area info *
Amenities of Shoho
  • Towels
  • Towels/Sheets (extra fee)
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linens
  • Refrigerator
  • Bicycle rental
    Additional charge
  • Karaoke
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Snack bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
    • Shuttle service
    • Vending machine (drinks)
    • Wake-up service
    • Fax/Photocopying
    • 24-hour front desk
    • Meeting/Banquet facilities
    • Designated smoking area
    • Air conditioning
    • Heating
    • Chapel/Shrine
    • Elevator
    • Family rooms
    • Non-smoking rooms
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
    • Sauna
    Languages Spoken
    • English
    • Japanese
    Sustainability initiatives
    This property has taken steps to provide more sustainable and eco-friendly travel

    House rules

    Shoho takes special requests – add in the next step!


    3:00 PM - 10:00 PM


    Until 10:00 AM


    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Mastercard Visa JCB Diners Club American Express Shoho accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Pets are not allowed.

    The fine print

    The free shuttle is available from JR Matsumoto Train Station at 16:00 and 17:00. It is available from the hotel to the station at 09:00 and 10:00. No reservations are needed.

    Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    Guests without a meal plan who want to eat breakfast and dinner at the property must make a reservation at least 1 day in advance.

    Guests who are having dinner at the hotel must check-in before 19:00.

    FAQs about Shoho

    • The prices at Shoho may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Guests staying at Shoho can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Buffet

    • Yes, Shoho is popular with guests booking family stays.

    • Room options at Shoho include:

      • Twin
      • Triple
      • Family
      • Single

    • Shoho offers the following activities/services (charges may apply):

      • Sauna
      • Massage
      • Karaoke
      • Open-air bath
      • Bicycle rental
      • Public Bath
      • Hot spring bath

    • Shoho is 3.7 miles from the center of Matsumoto.

    • Check-in at Shoho is from 3:00 PM, and check-out is until 10:00 AM.