Experience World-class Service at Shoho

Located in the Utsukushigahara hot-spring area, Hotel Shoho offers Japanese and Western accommodations with mountain views. Guests can relax in the indoor/outdoor hot-spring baths and request massages for an extra cost. A free shuttle is available from JR Matsumoto Train Station, which is a 20-minute drive away and runs on a fixed schedule. The air-conditioned rooms feature a flat-screen TV, a fridge and a safety deposit box. Japanese Yukata robes and toothbrush set are provided, and the private bathroom comes with a hairdryer. Guests can choose to stay in rooms with tatami (woven-straw) floors and Japanese futon bedding or in rooms with Western-style beds. For an extra cost, guests can use the private reservable hot-spring baths and sing at the karaoke rooms. Bicycles can be rented to travel around the area, while sauna rooms are on-site as well. Local products can be purchased at the souvenir shop and free Wi-Fi is available at the public areas. Traditional multi-course meals are served for dinner and a Japanese/Western buffet for breakfast. Shoho Hotel is a 15-minute drive from Matsumoto Castle and a 5-minute drive from Matsumoto Folkcraft Museum. Utsukushigahara Highlands are a 1-hour drive and Matsumoto Airport is a 30-minute drive away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Property Highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info


Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Select dates to see this property's availability and prices

Room Type
Number of guests
2 twin beds
3 futon beds
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Anthony
    United States of AmericaUnited States of America
    Beautiful view of Matsumoto and the mountains; we were able to book a private bath which was lovely; the foot bath was cute and had a great view.
  • Anthony
    The room was spacious and beyond what I expected in terms of amenities. It was extremely large. The outdoor bath in the room was great. The living room/tatami room had a massive nearly floor to ceiling window with a great view of the city below....
  • Nzwidyani
    The staffs are VERY kind. We stayed in the room with private onsen tub overlooking the views just magnificent. The set dinner was excellent!

Area info

Amenities of Shoho
Great facilities! Review score, 8.8

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Towels
  • Towels/Sheets (extra fee)
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linens
  • Refrigerator
  • Bicycle rental
    Additional charge
  • Karaoke
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Snack bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
    • Shuttle service
    • Vending machine (drinks)
    • Wake-up service
    • Fax/Photocopying
    • 24-hour front desk
    • Meeting/Banquet facilities
    • Designated smoking area
    • Air conditioning
    • Heating
    • Chapel/Shrine
    • Elevator
    • Family rooms
    • Non-smoking rooms
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
    • Sauna
    Languages Spoken
    • English
    • Japanese

    House rules

    Shoho takes special requests – add in the next step!


    From 3:00 PM to 10:00 PM


    Until 10:00 AM



    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Mastercard Visa JCB Diners Club American Express Cash is not accepted Shoho accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Pets are not allowed.

    The fine print

    The free shuttle is available from JR Matsumoto Train Station at 16:00 and 17:00. It is available from the hotel to the station at 09:00 and 10:00. No reservations are needed.

    Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    Guests without a meal plan who want to eat breakfast and dinner at the property must make a reservation at least 1 day in advance.

    Guests who are having dinner at the hotel must check-in before 19:00.

    FAQs about Shoho

    • Room options at Shoho include:

      • Twin
      • Triple
      • Family
      • Single

    • Guests staying at Shoho can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

      Breakfast option(s) include:

      • Asian

    • Shoho is 3.7 miles from the center of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Shoho may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Shoho is from 3:00 PM, and check-out is until 10:00 AM.

    • Shoho offers the following activities/services (charges may apply):

      • Sauna
      • Massage
      • Karaoke
      • Open-air bath
      • Bicycle rental
      • Public Bath
      • Hot spring bath

    • Yes, Shoho is popular with guests booking family stays.