Shoho
390-0221 Nagano, Matsumoto, Yamabe 527, Japan – Great location - show map
The staff is so helpful from the beginning. CNN loved the tub in the room and the onsen. The dinner experience was amazing Japanese food!!
United States of AmericaThe food was great, a huge variety which I love. Breakfast and dinner was included, as nothing is around the area that you can easily walk to quickly. They provided a morning and afternoon shuttle, but easily can catch taxis or walk around town, it's not that big. They had many services, including massages, onsens (very high-quality ones), and the building itself was huge. We had a large group and had one of the dinners in our own big room. Souvenir shops were great, and the outdoor foot spa was a nice touch.
Australiathe facilities were amazing. the staff were super helpful and patient with the language barrier at times. the baths were beautiful.
AustraliaShoho was actually amazing! Dinner was superb! having like over 10 small courses, reserve enough time for it! it might take over 2 hours!. Breakfast was amazing too, big variety of options, dumplings, miso, salads, fruits and really tasty coffee! Room had fresh water to drink, onsen place was nice and quiet accessible in the morning and till 24.00. They also have shuttle bus from train station to the hotel. Besides that, hotel is located near the mountains, so the scenery is nice too.
FinlandThe hospitality at Shoho is of an incredibly high standard, and they bend over backwards to meet your requests. There is a wide range of rooms to suit different budgets and requirements but each room has a killer view of Matsumoto. We chose one of the luxe rooms with its own bath which meant we got VIP treatment. The standard of room you choose will determine some extras that you have for dinner. The included dinner is decadent but we also got lobster sashimi because of the room we chose. As this is an onsen resort, it is a 15 minute from the city centre and station, but it is nice that it is slightly removed from the city that it overlooks so the it feels like a getaway. Loved the onsen facilities. The free shuttle from the station is great.
AustraliaExcellent facilities, great service and hospitable staff. Dinner and breakfast was tasty and the staff made every effort to make our stay comfortable. Will definitely return to this hotel again. The view of the mountains from our room was breath taking.
Hong KongLoved it at Shoho. Family had an amazing time here.
ItalyVery nice hotel with amenities. Room size is adequate with nice layout (extra sink outside the toilet/shower room was nice for getting ready). Convience items (hair dryer, toothbrushes, etc.) were readiyly available and appreciated.
Japanthe room is clean, the view of the room is impressive, the onsen is great, the dinner and breakfast are good, the staff is friendly.
Hong Kongtraditional Japanese hot spring hotels offers good dinner, but a buffet breakfast
Australia
- What guests loved the most:
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Kacy
United States of America
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Sharlene
Australia
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Shanna
Australia
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Austė
Finland
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Maggie
Australia
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Dsonng
Hong Kong
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Nona
Italy
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Janell
Japan
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Yat
Hong Kong
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Kim
Australia
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Experience World-class Service at Shoho
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Located in the Utsukushigahara hot-spring area, Hotel Shoho offers Japanese and Western accommodations with mountain views. Guests can relax in the indoor/outdoor hot-spring baths and request massages for an extra cost. A free shuttle is available from JR Matsumoto Train Station, which is a 20-minute drive away and runs on a fixed schedule.
The air-conditioned rooms feature a flat-screen TV, a fridge and a safety deposit box. Japanese Yukata robes and toothbrush set are provided, and the private bathroom comes with a hairdryer. Guests can choose to stay in rooms with tatami (woven-straw) floors and Japanese futon bedding or in rooms with Western-style beds.
For an extra cost, guests can use the private reservable hot-spring baths and sing at the karaoke rooms. Bicycles can be rented to travel around the area, while sauna rooms are on-site as well. Local products can be purchased at the souvenir shop and free Wi-Fi is available at the public areas.
Traditional multi-course meals are served for dinner and a Japanese/Western buffet for breakfast.
Shoho Hotel is a 15-minute drive from Matsumoto Castle and a 5-minute drive from Matsumoto Folkcraft Museum. Utsukushigahara Highlands are a 1-hour drive and Matsumoto Airport is a 30-minute drive away.
This property is a ryokan, which is a type of traditional Japanese Inn. Learn more
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- What's a ryokan?
- A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
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- What are the big differences between a ryokan and a hotel?
- Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
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- What's a kaiseki meal?
- Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
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- What's a yukata?
- A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
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- How should I wear a yukata?
- First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
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- What's a Japanese hot spring (onsen)?
- Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
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- What's standard bathing etiquette?
- At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
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- Why are tattoos not allowed?
- While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
Property Highlights
Top Location: Highly rated by recent guests (8.7)
Breakfast Info
Buffet
Free Private Parking Available On Site
Open-air bath, Public Bath, Hot spring bath
Select topics to read reviews:
See what guests loved the most:
- KKacy
United States of America“The staff is so helpful from the beginning. CNN loved the tub in the room and the onsen. The dinner experience was amazing Japanese food!!” 
Sharlene
Australia“The food was great, a huge variety which I love. Breakfast and dinner was included, as nothing is around the area that you can easily walk to quickly. They provided a morning and afternoon shuttle, but easily can catch taxis or walk around...”- ShannaAustralia“the facilities were amazing. the staff were super helpful and patient with the language barrier at times. the baths were beautiful.”
Austė
Finland“Shoho was actually amazing! Dinner was superb! having like over 10 small courses, reserve enough time for it! it might take over 2 hours!. Breakfast was amazing too, big variety of options, dumplings, miso, salads, fruits and really tasty coffee!...”- MaggieAustralia“The hospitality at Shoho is of an incredibly high standard, and they bend over backwards to meet your requests. There is a wide range of rooms to suit different budgets and requirements but each room has a killer view of Matsumoto. We chose one of...”
- Dsonng
Hong Kong“Excellent facilities, great service and hospitable staff. Dinner and breakfast was tasty and the staff made every effort to make our stay comfortable. Will definitely return to this hotel again. The view of the mountains from our room was breath...” 
Nona
Italy“Loved it at Shoho. Family had an amazing time here.”- Janell
Japan“Very nice hotel with amenities. Room size is adequate with nice layout (extra sink outside the toilet/shower room was nice for getting ready). Convience items (hair dryer, toothbrushes, etc.) were readiyly available and appreciated.” 
YatHong Kong“the room is clean, the view of the room is impressive, the onsen is great, the dinner and breakfast are good, the staff is friendly.”
KimAustralia“traditional Japanese hot spring hotels offers good dinner, but a buffet breakfast”
- hi can you ask if i have a tattoo does the hotel provide something to put on so i can go into the onsen or is it STRICKLY NO TATTOES ALLOWEDThank you for your inquiry. Customers with tattoos are not allowed to use the public bath. Thank you very much.Answered on 17 January 2020
- Hi, There is information about the house rule that Children 18 years and over are considered adults at this property but I found in the price it only says child = 3 years? We are all 13 people (including 4 kids ages, 3, 10, 15 & 16 Yo), so what age child is actually considered an adult?Children over the age of 13 are basically treated as adults. We are currently preparing child rates. please wait a moment.Answered on 27 November 2022
- Do you have private onsen for rental? Like for 1hr usage for a fewPrivate baths are available for 45 minutes at a time for ¥2750 (tax included).Answered on 16 October 2022
- Does the Japanese-style deluxe room with shower has open air hot spring bath?Please note that there is no open-air bath in the room. This is a unit bath.Answered on 16 October 2022
- Can I rent the private onsen without staying at your hotel? Thank youI am sorry. Private baths cannot be used unless you stay overnight. Thanks & RegardsAnswered on 29 October 2022
- Towels
- Towels/Sheets (extra fee)
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Refrigerator
- Bicycle rentalAdditional charge
- Karaoke
- Flat-screen TV
- Telephone
- Snack bar
- Shuttle service
- Vending machine (drinks)
- Wake-up service
- Fax/Photocopying
- 24-hour front desk
- Meeting/Banquet facilities
- Designated smoking area
- Air conditioning
- Heating
- Chapel/Shrine
- Elevator
- Family rooms
- Non-smoking rooms
- Public Bath
- Open-air bath
- Hot spring bath
- Massage
- Sauna
- English
- Japanese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Shoho accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Pets
Pets are not allowed.
The fine print
Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
Guests without a meal plan who want to eat breakfast and dinner at the property must make a reservation at least 1 day in advance.
Guests who are having dinner at the hotel must check-in before 19:00.
FAQs about Shoho
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The prices at Shoho may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Guests staying at Shoho can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).
Breakfast option(s) include:
- Buffet
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Yes, Shoho is popular with guests booking family stays.
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Room options at Shoho include:
- Twin
- Triple
- Family
- Single
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Shoho offers the following activities/services (charges may apply):
- Sauna
- Massage
- Karaoke
- Open-air bath
- Bicycle rental
- Public Bath
- Hot spring bath
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Shoho is 3.7 miles from the center of Matsumoto.
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Check-in at Shoho is from 3:00 PM, and check-out is until 10:00 AM.
