Regarding to your inquiry for ironing in the room. Yes we do have iron and ironing board to loan free of charge for our staying guests. Please note that we won't be able to make reservation for iron and ironing board in advance. It will be 2 hour time limit. Please understand you won't be able to keep iron and ironing board in your room more than 2 hours. You need to confirm with our reception upon your arrival.

Regarding to your request for an early check-in. The check-in time at our hotel is from 02:00 pm. If you would immediately need your room upon arrival, booking from the previous night is required. If you can wait until 02:00 pm, we are pleased to keep your luggage at our reception desk free of charge. Please ask directly for late check-out, as the rates vary by room.

[Breakfast Time] From 6:30am to 10:00am (Last call 9:40) [Breakfast Price] ＊＊Until the end of September 2019＊＊ Adult :JPY 2,160 per a meal Age 7-12 :JPY 1,080 per a meal Under age 6 : Free of charge ＊＊From the first of October 2019＊＊ [Breakfast Price] Adult :JPY 2,200 per a meal Age 7-12 :JPY 1,100 per a meal Under age 6 : Free of charge Our breakfast is Western and Japanese Buffet.

【Coin-operated laundry】 Available for 24 hours. Coin-operated laundry is located on the 5th, 8th and 11th floor. We have 1 washing machine and 1 drying machine on each of the above mentioned floors for guests use. To operate the washing machine, please insert JPY300 (The detergent come out automatically.) For the drying machine, JPY100 is required to operate for 30 minutes.

【Coin-operated laundry】 Available for 24 hours. Coin-operated laundry is located on the 5th, 8th and 11th floor. We have 1 washing machine and 1 drying machine on each of the above mentioned floors for guests use. To operate the washing machine, please insert JPY300 (The detergent come out automatically.) For the drying machine, JPY100 is required to operate for 30 minutes.

You can choose include Breakfast or NOT.

The check-in time 02:00 pm. If you would immediately need your room upon arrival, booking from the previous night is required. If you can wait until 02:00 pm, we are pleased to keep your luggage at our reception desk free of charge.

There are several precautions regarding self-separation/self-isolated stay for COVID-19. If would like to know, Please let us know plaza-shinjuku@sunroute.jp

There is a refrigerator in all rooms.

We don't have Standard twin room for 3.

Our hotel has triple rooms, but please contact the hotel directly for reservations.

This room is for single use only.

Thank you!

The microwave in our hotel is located on the 8th floor.

We have a microwave at the 8 floor. (Free)

We don't have vegan options on the menu. But, there is an ingredient display for the buffe breakfast.

We have pay clothes washing machines and tumble dryers at 5,8,11 floors.

We have Universal Twin Room for wheelchair user and Universal Double Room. For the details, *Suitable for Handicapped guests *Automatic bed with adjustable positions *Wheelchair accessible *Flashlights *Hearing impaired amenities *shower chair

Hair dryers are installed in our hotel rooms.

There is no safety boxes in the hotel rooms. Instead, we have safety storage service at reception. If you would like to use the safety storage service while you are staying with us, please ask the detail at reception.