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Attractively situated in Kyoto, THE GENERAL KYOTO Shijou Shinmachi features a continental breakfast and free WiFi throughout the property. This 4-star hotel offers a 24-hour front desk and a concierge service. The property is non-smoking and is situated 700 metres from Kyoto Shigaku Kaikan Conference Hall. All units in the hotel are fitted with a kettle. Rooms have a private bathroom with a shower, free toiletries and a hairdryer. The rooms will provide guests with air conditioning, a safety deposit box and a flat-screen TV. Kyoto International Manga Museum is less than 1 km from THE GENERAL KYOTO Shijou Shinmachi, while Gion Shijo Station is a 18-minute walk from the property. The nearest airport is Itami Airport, 45 km from the accommodation.

This is our guests' favourite part of Kyoto, according to independent reviews.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

THE GENERAL KYOTO Shijou Shinmachi has been welcoming Booking.com guests since 18 Jan 2023.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kyoto, this hotel has an excellent location score of 9.2

Breakfast info

Continental


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Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
2 single beds
2 single beds
2 single beds
3 single beds
2 single beds
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Travel Sustainable Level 1
This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews
Categories:
Staff
9.7
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.3
Location
9.2
Free WiFi
9.4
Select topics to read reviews:

See what guests loved the most:

  • Yuri
    RussiaRussia
    A very new hotel. Spacious room in Japanese style, always clean and shiny. Very friendly staff. Breakfast restaurant (lounge) personnel showed exceptional hospitality and friendliness.
  • Hiyapet
    New ZealandNew Zealand
    Spacious room and super comfortable bed. Loved the area, lots of little streets with interesting shops and places to eat. Hotel offers a lounge with drinks and snacks from midday to 5pm (coffee, teas etc) and 5pm-9pm, alcoholic beverages and bar...
  • Jessica-rachel
    United KingdomUnited Kingdom
    Our favourite hotel whilst travelling throughout Japan. Room was spacious, clean and extremely comfortable. They had several small additional touches that are very generous and thoughtful, making our stay wonderful. Great value for money, would...
  • Olivia
    Hong KongHong Kong
    The facilities and amenities are very clean and well equipped, the overall experience was very nice and I have no complaints at all. The check in and check out services were very fast and efficient. The staff including who worked in cafeteria area...
  • Joris
    NetherlandsNetherlands
    Wow, such a nice hotel. Brandnew, friendly staff, spacious room and a very comfortable lounge. Lounge was open almost all day with complementary snacks and drinks. Breakfast was nicely arranged. Hotel is located close to the centre, easy walk to...
  • Stephanie-jane
    AustraliaAustralia
    The rooms were lovely and spacious, very clean and modern. Staff were very helpful.
  • Harry
    AustraliaAustralia
    Beautiful clean hotel, close to everything. Staff are friendly.
  • Yoko
    JapanJapan
    The facilities are simple and easy to use. Because there are few guest rooms, movement in hall is smooth. The location is very good right in front of Minami Kannonyama of the Gion Festival. The lounge had iced tea, apple juice and snacks...
  • Sabine
    AustraliaAustralia
    Great rooms, spacious and super comfy beds. Staff was amazing and very friendly Loved the afternoon tea in the lounge area Laundry facilities are great to have on site. Great location easy to get to.
  • Blane
    AustraliaAustralia
    Breakfast was lovely. Staff were amazing and were so helpful, including ordering taxis. Beautiful service.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • hi, I would like to know when did the hotel open, is it a brand new hotel?

    We are brand new hotel. The opening of two new facilities on March 1, 2023. THE GENERAL KYOTO Shijo Shinmachi and THE GENERAL KYOTO Bukkoji Shinmachi..
    Answered on 14 March 2023
  • Hi !! What type of breakfast do you serve? Thank you Emily

    We server the westernstyle breakfast with bread buffet. The bread is from the best local bakeries in Kyoto.
    Answered on 14 March 2023
  • Hello. Do you have a clothes washer and dryer for guests to use?

    Hello. Yes, there are coin laundry room in our hotel. The washing machine is washing and drying all in one.
    Answered on 15 March 2023
  • do the twin rooms have a bath? we want to book 25 -31 may for our 20 year wedding anniversary it would like a room with a bath and a double bed.

    The room types with bathtub are "Deluxe Twin Room" and "Japanese Triple Room". Thank you. We appreciate your inquiry.
    Answered on 4 April 2023
  • Hi, do you provide Muslim friendly meal or vegetarian with no pork and no alcohol? kind regards

    We do not prepare meals for devout Muslims. Vegan dishes are available with advance notice.
    Answered on 21 April 2023
  • Can you provide a baby cot?

    Thanks for the question. If you need baby cot (0-3 y.o.) , it will be delivered free of charge. *The number of rental baby cot are limited.
    Answered on 28 March 2023
  • Still looking?

Hotel surroundings *

Facilities of THE GENERAL KYOTO Shijou Shinmachi
Great facilities! Review score, 9.4

Most popular facilities
Non-smoking rooms
Free WiFi
24-hour front desk
Heating
Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Kitchen
  • Electric kettle
  • Refrigerator
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Executive lounge access
  • Wake-up service
  • Fax/photocopying
    Additional charge
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Non-smoking rooms
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Japanese
  • Chinese

House rules

THE GENERAL KYOTO Shijou Shinmachi takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Check-out

From 06:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 7 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
¥1,100 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash THE GENERAL KYOTO Shijou Shinmachi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

FAQs about THE GENERAL KYOTO Shijou Shinmachi

  • THE GENERAL KYOTO Shijou Shinmachi is 1,000 yards from the centre of Kyoto.

  • Check-in at THE GENERAL KYOTO Shijou Shinmachi is from 15:00, and check-out is until 11:00.

  • The prices at THE GENERAL KYOTO Shijou Shinmachi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at THE GENERAL KYOTO Shijou Shinmachi include:

    • Twin
    • Family

  • THE GENERAL KYOTO Shijou Shinmachi offers the following activities / services (charges may apply):

    • Guests staying at THE GENERAL KYOTO Shijou Shinmachi can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • Continental