“The stay was so special. Every feature was superb. I was happy to be able to stay in such a reasonable price. I also respected the way the hotel promote their efforts to minimize effects on environment (i.e less disposable amenities) and yet was so responsive for our request to fill things we wanted. I would like to come back again.”“”

“Beautiful room with high ceiling. I loved the bath salt they had, really enjoyed the spacious and luxurious design.”“0”

“It’s a good 5 star hotel - one of the best in Tokyo”“0”

“The service was outstanding! We loved every moment of our staycation!”“0”

“Everything was perfect, the front staff(I can remember his name) was so nice and he did his best my request. The room is great and My family really loved the view especially illumination of hibiya midtown. The pool is not that big but it is great. We loved that it is operated very hygienically. It was for my husband's birthday and unforgettable stay because of your hospitality. I hope my family visit soon near future.”“0”

“The room was large and friendly staff. Excellent breakfast was provided on the 24th floor. We were glad that there was a jacuzzi right next to the pool to relax.”“0”

“Staff were amazing- we could not have been more impressed - from check in to concierge - and breakfast very good”“0”

“They did best service under this difficult situation. We enjoyed signature afternoon tea(mango-featured summer version) and breakfast in room. Lovely location both to gardens and shopping centre, Ginza.”“0”

“This is a fantastic hotel. Location is perfect, near amazing food and shopping (not that we did any, but anyway). Very attentive staff, as expected in a hotel of this dignity. Great concierge service, got some good input on things to see and do, as well as some help with our Shinkansen itinerary.”“0”

“My favourite hotel. I look forward to coming back here - great hotel, great neighbourhood, great recommendations (don't hesitate to ask for "regular every day" as well as "top end" restaurants - they can recommend both”“0”