City view
Garden
Indoor swimming pool
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safety deposit box
Luggage storage
Heating

Featuring a classic European-style decor, The Ritz-Carlton Osaka is conveniently located just a 7-minute walk from JR Osaka Station and a 5-minute walk from Nishi-Umeda Subway Station. This hotel boasts 5 dining options including a Michelin starred French restaurant, as well as a large meeting room. Elegantly decorated, spacious rooms are all located on the 24th floor and above. Rooms feature a stunning view of varying heights. Guests staying in the Club rooms have access to the exclusive Club Lounge. JR Shin Osaka Shinkansen (bullet train) Station is a 3-minute train ride from JR Osaka Station. Lively Namba and Dotonbori area can be reached within a 7-minute subway ride.

The Ritz-Carlton Osaka has been welcoming Booking.com guests since 9 Nov 2010.

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American

Private parking at the hotel

Public Bath


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
and
1 sofa bed
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Travel Sustainable Level 1
This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews
Categories:
Staff
9.0
Facilities
9.1
Cleanliness
9.2
Comfort
9.4
Value for money
7.8
Location
8.9
High score for Osaka
Select topics to read reviews:

See what guests loved the most:

  • Daniel
    United KingdomUnited Kingdom
    Well located and beautifully presented. Nice pool facilities and lovely service from staff from the moment we walked in.
  • John
    AustraliaAustralia
    Absolutely amazing place 😍 the staff were fantastic
  • Agnes
    Hong KongHong Kong
    great and attentive service. Excellent staff force
  • Nobumasa
    JapanJapan
    スタッフの方は親切丁寧です。 一つ言うと、デボジットの説明が無かった事です。預かり金制度がある人には説明して頂きたい。こちらからの問い合わせが殺到するのはホテル側ですから。当たり前なのかも知れませんが、初心者も居ますので、何らかの説明は必要かと感じます。お金の事はキッチリと!です。
  • Vianey
    MexicoMexico
    La atención fue excepcional, lo mismo la habitación. Un lugar para regresar.
  • Robert
    United StatesUnited States
    Best concierge level service I've ever experienced.
  • Yoichi
    JapanJapan
    エントランスのドアマンから始まり、チェックインの際に待っている際のパートナーへの気配り、部屋への案内、室内の説明、朝食のスタッフ、チェックアウト/見送りまですべてのスタッフが完璧に仕事をこなしており、これぞ五つ星。 パートナーへのお礼、特別感を味わってもらうという今回の滞在の目的が、期待以上になされました、ありがとうございます。事前にお願いしていたお花のセレクト、セッテイングも秀逸!
  • Sara
    QatarQatar
    it was very luxurious the location was great amazing kids club, amazing hospitality to kids
  • Christos
    CyprusCyprus
    Staff was great, very friendly providing immaculate service.
  • Hong
    ChinaChina
    ロビーで2回アフタヌーンティーをいただきました!料理は美味しくて、サービスもとてもいいです!特にReginaさんが丁寧に色々教えてくれて、プレゼントも用意してくれました。コロナ禍で三年間家族と会えなくて、リッツで再会できてすごく幸せです。

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • I need a room/suite for my family of 4, kids age 10 and 13. Could I book the Club room with the sofa bed included and also add an extra bed. or alternatively the junior suite with 2 extra beds?

    If you require 3 beds, we recommend reserving a Club Floor with a Connecting room option. Please make separate reservations for a Club Superior King and Superior Twin. Kindly inform us of your preference for the Connecting room after booking.
    Answered on 26 July 2023
  • Hi, if I plan to stay with 3 adults and 2-year old child, can I book a King room and pay for add-on bed? Is the add-on bed sofa bed or foldable bed? And the child sleep on the King bed with me?

    Thank you for your inquiry. Children under 12 years old can share existing beds with parents. If you would like to add an extra bed(foldable bed), additional charge is 12,750JPY.
    Answered on 13 April 2023

Hotel surroundings *

Restaurants
6 restaurants on site

  • La Baie
    • Cuisine
      French
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional • Modern • Romantic
  • Hanagatami
    • Cuisine
      Japanese • Sushi
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional • Modern
  • Xiang Tao
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • Splendido
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • THE BAR
    • Open for
      Cocktail hour
  • The Lobby Lounge
    • Open for
      High tea • Cocktail hour

Facilities of The Ritz-Carlton Osaka
Great facilities! Review score, 9.1

Most popular facilities
Indoor swimming pool
Non-smoking rooms
Private parking
Family rooms
Spa and wellness centre
Fitness centre
24-hour front desk
Bar
Bedroom
  • Alarm clock
Outdoors
  • Terrace
  • Garden
Activities
  • Bicycle rental
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional charge
  • Walking tours
  • Temporary art galleries
    Additional chargeOff-site
  • Kids' club
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs ¥2,100 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car hire
  • Chapel/shrine
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Spa/wellness packages
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • German
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Vietnamese
  • Chinese

House rules

The Ritz-Carlton Osaka takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 12 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
13+ years
Extra bed upon request
¥12,650 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card NICOS Discover JCB Diners Club American Express Cash The Ritz-Carlton Osaka accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please contact the hotel in advance if you wish to use an extra bed.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

Please inform The Ritz-Carlton Osaka in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Sauna is closed from Mon 30 Mar 2020 until Thu 30 Apr 2020

Fitness centre is closed from Mon 30 Mar 2020 until Thu 30 Apr 2020

Hot tub/jacuzzi is closed from Mon 30 Mar 2020 until Thu 30 Apr 2020

Swimming pool #1 is closed from Mon 30 Mar 2020 until Thu 30 Apr 2020

FAQs about The Ritz-Carlton Osaka

  • The Ritz-Carlton Osaka is 700 yards from the centre of Osaka.

  • Guests staying at The Ritz-Carlton Osaka can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • American

  • Check-in at The Ritz-Carlton Osaka is from 15:00, and check-out is until 11:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton Osaka on this page.

  • Yes, The Ritz-Carlton Osaka is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at The Ritz-Carlton Osaka may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Ritz-Carlton Osaka offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Kids' club
    • Walking tours
    • Steam room
    • Personal trainer
    • Bicycle rental
    • Live music/performance
    • Fitness
    • Temporary art galleries
    • Swimming Pool
    • Cooking class
    • Spa/wellness packages
    • Fitness/spa locker rooms
    • Spa facilities
    • Public Bath

  • The Ritz-Carlton Osaka has 6 restaurants:

    • La Baie
    • The Lobby Lounge
    • Hanagatami
    • Splendido
    • Xiang Tao
    • THE BAR

  • Room options at The Ritz-Carlton Osaka include:

    • Double
    • Studio
    • Suite
    • Twin/Double
    • Twin