The hotel's entrance is right next to the Marunouchi South Exit of Tokyo Station. From the Shinkansen (bullet train)'s exit or the Narita Express platform, please follow the sign for the Marunouchi South Exit.

Due to the large number of guests arriving between 15:00 and 17:00, please be advised that it may take time to check in. Luggage storage is available both before and after check-in.

Please note additional breakfast charges are applied to children 4 years and older when booking with a breakfast-inclusive rate. Children 3 years and under are served a complimentary breakfast. Please specify how many children will be staying and their respective ages in the special request box.

[January 23, 2024, February 27, 2024] Notice of night power outage due to legal inspection

Based on the guidance of the relevant government agencies, we will conduct an inspection of the electrical equipment in the building on the following dates and times.

[Inspection date/power outage time]
Wednesday, January 24, 2024, approximately 3 hours from 1:00 a.m. to 4:00 a.m.
*Applicable to guests staying on January 23rd (Tuesday).

Wednesday, February 28, 2024, approximately 3 hours from 1:00 a.m. to 4:00 a.m.
*Applicable to guests staying on Tuesday, February 27th.

Power outage times may vary. Please note.

【subject】
・Air conditioning (all buildings)
・Ice machine, smoking area
・Some elevators
· Parking
(Please contact the front desk in advance if you wish to leave the car park)
·Bathroom
(Hot water cannot be used from 1:00 a.m. to 4:00 a.m.)
*Please note that there is a risk of affecting electronic devices such as computers, so please unplug the plug from the outlet beforehand.

【inquiry】
03-5220-1111 (Representative)

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

Please inform The Tokyo Station Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.