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Opened in May 2015, Tokyu Stay Shinjuku is ideally located in the middle of the lively Shinjuku area and just steps away from Shinjuku Sanchome Subway Station. JR Shinjuku Station is also an 8-minute walk away. Free WiFi is available throughout the property. Guests will also find a 24-hour front desk with free luggage storage services at Shinjuku Tokyu Stay. Fitted with white and light-wood furnishings, all rooms come with a flat-screen TV, fridge and electric kettle. Certain rooms feature a microwave for guest's convenience. An air purifier/humidifier is also provided in each room. The private bathrooms feature a shower, while certain bathrooms are additionally equipped with a bath. Extras include a hairdryer and free toiletries. Some rooms includes a washing machine and a tumble dryer. The hotel offers free rental services including trouser press, smartphone charger and DVD player. There are a number of restaurants and bars in the surrounding area, as well as Isetan Department Store and movie theatres. Shinjuku Gyoen Park is a 3-minute walk away, while Tokyo Metropolitan Government Building can be reached within a 20-minute walk.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Tokyu Stay
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.4
Location
9.2
Free WiFi
7.6
High score for Tokyo
Select topics to read reviews:

Guests who stayed here loved

  • Michael
    Australia Australia
    Location was right in the heart of Shinjuku where there were plenty of shops and restaurants nearby. It was quiet even though it was in the middle of some busy streets. I like the fact we had a washing machine in our room! We were able to leave...
  • Pamela
    Australia Australia
    - location - washing machine in room - modern hotel - proximity to park
  • Lucy
    United Kingdom United Kingdom
    Very close to station and has good restaurants and amenities surrounding the area! Lovely staff and very helpful. They provide toiletries and you can top these up in reception if needed.
  • Helen
    Australia Australia
    Perfect spot access to everything , food shopping transport
  • Alioth
    Australia Australia
    The location was excellent & the room was great for 2 people. Having a washing machine in room was very helpful! The staff were helpful, check in was smooth & easy. There’s plenty of restaurants & bars around the hotel so it was very convenient....
  • Boughton
    Australia Australia
    A very clean and comfortable hotel in a great location. Close to transport and surrounded by restaurants and bars.
  • Megan
    New Zealand New Zealand
    Easy location to come back to each night with endless dinner options and vinyl bars close by. Wash and dryer in the room.
  • Sarah
    Australia Australia
    Great location, clean, safe, friendly staff, would definitely stay again and recommend
  • Lay
    Singapore Singapore
    Good location. Few mins walk to Shinjuku train station and Metro. A Metro station right next to the e hotel. Outside the hotel there are many eateries. Room is bigger than I expected of a hotel in Shinjuku.
  • Merenia
    New Zealand New Zealand
    Location, modern building, comfortable bed, nice staff, nice breakfast. Rooms included washing machine dryer that was free to use. Very handy. Staff very helpful booking taxi to door. Food everywhere nearby.

Hotel surroundings

Restaurants
1 restaurant on site

  • 371Bar
    • Open for
      Breakfast

Facilities of Tokyu Stay Shinjuku
Great facilities! Review score, 8.7

Most popular facilities

  • Non-smoking rooms
  • Free WiFi
  • Restaurant
  • 24-hour front desk
  • Lift
  • Heating
  • Luggage storage
  • Air conditioning

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Alarm clock

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

Food & Drink

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Luggage storage
  • Fax/photocopying
    Additional charge
  • Dry cleaning
    Additional charge
  • 24-hour front desk

Safety & security

  • Safety deposit box

General

  • Air conditioning
  • Heating
  • Carpeted
  • Lift
  • Pants press
  • Non-smoking rooms

Languages spoken

  • English
  • Japanese

House rules
Tokyu Stay Shinjuku takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUCUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

The full amount of the reservation must be paid at check-in.

When booking for 10 persons or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Early check-in before 15:00 can be requested at an additional charge (subject to availability).

Extra charges apply for late check-out.

For guests staying 6 nights or less, cleaning staff do not clean rooms but they change towels and collect trash. Please sign up cleaning magnet outside of room door by 11am in the morning. For guests staying 7 nights or more, rooms are cleaned once a week only in addition to the cleaning services same as guests who stay 6 nights or less.

FAQs about Tokyu Stay Shinjuku

  • Tokyu Stay Shinjuku has 1 restaurant:

    • 371Bar

  • Tokyu Stay Shinjuku offers the following activities / services (charges may apply):

    • Tokyu Stay Shinjuku is 1.4 miles from the centre of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Tokyu Stay Shinjuku is from 15:00, and check-out is until 11:00.

    • Room options at Tokyu Stay Shinjuku include:

      • Single
      • Twin
      • Double

    • The prices at Tokyu Stay Shinjuku may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.