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The staff speaks English
Hotel
Ueno Touganeya Hotel
110-0015 Tokyo-to, Taito-ku, Higashiueno 3-17-5, Japan – Great location - show map – Subway Access
We were able to book it very last minute. Staff was very welcoming and spoke some English. Made check in and out very easily. They also provided robes.

I can check in @13.00 Coffee,tea serve in front office,you can take as you wish

The hotel is located very close to the train and metro station, which is very convenient. We stayed here on our last night in Tokyo before flying out of Narita, so we were able to hop on the Keisei Skyliner directly from the Ueno Station about a 5-minute walk from the hotel. The room itself was small but clean and well equipped. The staff was friendly and let us leave our bags downstairs for the day after checking out.

I like the location and the staff are so accommodating

Lively neighborhood. Friendly staff. 4-bed option.

The hotel is a walk distance to Ueno Station, which gives you access to various locations. The staff is incredibly polite and kind, there is always someone at the reception desk regardless the time of the day. Their partner parking lot is next to the station. The lobby is very cozy. The hotel is an excellent choice if you are looking for a place to easily move around Tokyo and other nearby areas.

The hotel os extremely near the Ueno station, where you can easily get trains to all over Tokyo area, and also get the Shinkansen to Tohoku lines, the access to the station is ver easy. The staff is extremely kind, polite and can speak English. The room is clean, and comfortable. The lobby is cozy. We enjoyed the hotel very much.

Great staff, super helpful when we were having a problem trying to post stuff home and find a second hand shop to sell things. Room was small but clean and comfy. Bed was a normal double not semi double like most business hotels. Hotel was close to lots of restaurants and a large shopping centre.

Location was great - just had to get down from a bridge from Ueno station. Staff was very friendly and warm as well. Definitely an underrated hotel which surpassed my expectations. Will return if I intend to take the Shinkansen from Tokyo again as the Ueno station is much less crowded and easier to navigate.

The location of the hotel is very close to JR station. The room and facilities is great. The hotel personnels can speak English quite well. There are also convenience stores located near the hotel. You can leave your baggage at the hotel after you have checked out, which is very helpful.

- What guests loved the most:
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Ericka
Japan
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Muljadi
Indonesia
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Kaitlin
United States of America
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Japan
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Ringo123
Japan
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Michelle
Japan
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Michelle
Japan
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Stephanie
Japan
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Melissa
Singapore
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Dolawat
Thailand
Categories:
4 reasons to choose Ueno Touganeya Hotel
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The property usually replies within a few days
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Hello, If we need to leave Tokyo for a night and have booked the hotel for our return, could the hotel keep our luggage for us? Thank you.Thank you for your inquiry. We can keep your luggage until you coming back.Answered on February 3, 2020
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Hello, howdoes car parking workS??? no reservation required? have enough places ??Thank you for your question We need your reservation for pakingAnswered on November 16, 2020
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a. Do u have wheel chair facility to borrow for my mother to roam around ? b. we are coming by car so when we check out hotel next day, can we park our car for late time eg. 4-5 pm? is it free? i can see car parking is free that's one of the reason to book this hotel.a. We are very sorry but we don't have a wheel chair at our hotel. b. Parking a car after the check out is not possible. You must move by 11am. c. Only 2 cars can park for free. Please check the availability before you make a reservation.Answered on July 15, 2022
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Atre Ueno Shopping Mall0.1 miles
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Ameya Yokocho0.2 miles
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Ecute Ueno Shopping Mall0.2 miles
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The Shitaya Shrine0.2 miles
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Ueno Royal Museum0.2 miles
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Ameyoko Center Building0.2 miles
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Saigo Takamori Statue0.2 miles
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Marishiten Tokudaiji Temple0.3 miles
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Cafe/Bar Promt0.1 miles
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Tokyo Skytree1.8 miles
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Tokyo Station2.2 miles
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Japan Imperial Palace2.3 miles
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Ikebukuro Station4 miles
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Tokyo Tower4.1 miles
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Shinjuku Gyoen National Garden4.2 miles
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Roppongi Hills4.4 miles
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Yoyogi Park5.3 miles
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Shibuya Station5.6 miles
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Shinagawa Station6 miles
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Ocean/Sea Odaiba6.2 miles
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Lake Shinobazu pond0.4 miles
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Train Ueno Station0.2 miles
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Train Keisei Ueno Station0.2 miles
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Tokyo International Airport10.7 miles
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Narita International Airport34.4 miles
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Ibaraki Airport48.3 miles
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Ueno Touganeya Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that parking is limited. To book a parking space, please contact the hotel directly. Contact information can be found in the booking confirmation.
All rooms are non-smoking rooms. Please contact the hotel if you wish to stay in a smoking room.
When using existing beds for children, please inform the property in advance of how many children will stay in the room. Only 1 child under 6 can stay free of charge in an existing bed. Charges apply to additional or older children.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).