“Machiko san and Suziki san are the loveliest people I met in Japan! They work very hard to bring the best experiences for the customers. The room, the food, the view and the service are perfect, worth 10/10.”

“everything, especially the view. at night the full moon reflected off the lake and it was beautiful”

“I loved everything about this place! The staff were incredibly welcoming and accommodating and the room was cozy with a beautiful view of the lake! Unfortunately the restaurant was closed but the breakfast they served was delicious.”

“The hotel is right besides the lake, very easy to fleet around. First floor is hotel’s restaurant, so it’s easy to get food during the night.”

“We had a lake view on the second floor. Our room was so charming, full of wood and a mid century modern feel with the furniture. Lovely tunes on the radio really set the mood. Suzuki san was so welcoming and lovely! We also ate at the restaurant downstairs, very tasty food. Full course dinner was only 5,000 yen, great deal!”

“The room was clean, spacious and comfortable with an excellent view of the lake. 2 minute walk to the bus stop amd convenience store. They kindly adjusted breakfast menu to our dietary restrictions. Will definitely be back again!”

“Honestly it was a perfect stay, I cannot really think of any other place to stay at that can be as good as this one for the amount of money spent. The kindest staff and an excellent breakfast! Our room was upgraded to a lake view one, its size was amazing! With a fully functioning and well equipped kitchen, dining area, lounge area, a very good bathroom space and a beautifully designed bedroom. Oh and not to mention the stunning view of Ashinoko and the great location - at the lake, very close to the Ferry station, the bus station, museums, restaurants, Hakone Jinja shrine and the two largest Konbini stores. We will definitely be back.”

“Dinner not included but stayed for the dinner course which was amazing. Room was overlooking the lake and could see the torii gate. Has a kitchen included in the room. The staff there spoke English. Overall great stay, we plan to stay again.”

“The staff are so accommodating to my dietary restriction. They prepared scrumptious breakfast that suit my need. Location-wise, the hotel is in the lake side and it's just a few minutes away from Hakone Shrine. An ideal place to stay with good access to the main attraction around Lake Ashi. The room is well-designed and very clean and comfortable. I totally enjoyed my stay in Hakone Bizan and would love to visit again.”

“The food really exceeded our expectations. Each provided dish was delicious! The staff and the cat were very friendly and showed hospitality.”