Resort Ciala Resort
Kisumu - Busia Rd, Daraja Mbili, Kisumu, Kenya – Great location - show map
The ambience and the staff. I felt very secure and well taken care of despite the hour of arrival. We arrived at 8pm having driven from Nairobi. It was raining heavily at the time. The staff hd our bookings and offered us a slight discount on the rate.
KenyaI love everything about it, took a few drone videos to tag the page and also ate almost everything. I will be coming back.
KenyaEnjoyed our stay, Nice place to relax when you want to get out of the busy city
KenyaMy parents loved ciala resort....service was amazing ..for sure they will be back.
United Arab EmiratesAmbience was great Privacy of the rooms Dining area
KenyaVery quiet and nice facilities. We had a problem with the drain in the shower, and staff were very responsive, changing our room, sending us fruit to the room, and giving us a small discount. Staff were accommodating to our visitors that came during the day to relax with us. Would definitely recommend the resort to others.
United States of AmericaWe had a road accident and the hotel came to our rescue, madam Diana and sir Ibrahim together with the General manager were really kind to us. They organized a car to pick us from the hospital and walked with us through the process until we left the hotel through a car hire that they organized for us. Apart from that the resort's serenity was so calming too. Issack ensured meals were served on time and was very courteous. Am so Greatful.
KenyaThe bedroom was really nice, the bed was huge but the bathroom could be more clean. Also the pillows were to hard in ny opinion. The massage was nice but it took 40 mins but I paid for 60 mins. The food was really good and the staff was really nice and helpful
KenyaLoved the room and the location and environment of the place. The land scaping and the lawn was well done. The breakfast was the best. Very clean and well maintained. Staff were also experienced and very friendly.
South AfricaExcellent spacious rooms. Plenty of green spaces. Awesome food!
Kenya
Ciala Resort
- What guests loved the most:
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Otieno
Kenya
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Samfxgoat
Kenya
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Joseph
Kenya
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Julie
United Arab Emirates
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Njeri
Kenya
-
Katharine
United States of America
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Kenya
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Monika
Kenya
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Rose
South Africa
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Peter
Kenya
One of our top picks in Kisumu. Set in Kisumu, 5.6 mi from Kiboswa Market, Ciala Resort offers accommodations with a restaurant, free private parking, a bar and a shared lounge. Offering a garden, the property is located within 11 mi of Kibuye Market. The accommodations features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
At the resort, each room is equipped with a balcony. At Ciala Resort all rooms have a wardrobe, a flat-screen TV and a private bathroom.
Continental and buffet breakfast options are available every morning at the accommodations.
Ciala Resort offers a children's playground. The area is popular for cycling, and car hire is available at the resort.
Ecobank United Mall is 12 mi from Ciala Resort, while Kisumu Municipal Market is 12 mi from the property. The nearest airport is Kisumu International Airport, 5.6 mi from the accommodations.
Couples in particular like the location – they rated it 8.4 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.3 for two-person stays.
Top Location: Highly rated by recent guests (8.5)
Breakfast Info
Continental, Full English/Irish, Vegetarian, American, Buffet
Free Private Parking Available On Site
Activities:
Fitness center
Fishing
Spa
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| Max adults: 2. Max children: 1 |
Superior Double Room
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| Max adults: 2. Max children: 1 |
Deluxe Room
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| Max adults: 2. Max children: 1 |
Executive Suite
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Superior Double Room
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See what guests loved the most:
-
Otieno
Kenya“The ambience and the staff. I felt very secure and well taken care of despite the hour of arrival. We arrived at 8pm having driven from Nairobi. It was raining heavily at the time. The staff hd our bookings and offered us a slight discount on the rate.” Read more
-
Samfxgoat
Kenya
“I love everything about it, took a few drone videos to tag the page and also ate almost everything. I will be coming back. ”
-
Joseph
Kenya
“Enjoyed our stay, Nice place to relax when you want to get out of the busy city”
-
Julie
United Arab Emirates“My parents loved ciala resort....service was amazing ..for sure they will be back. ”
-
Njeri
Kenya
“Ambience was great Privacy of the rooms Dining area ”
-
Katharine
United States of America“Very quiet and nice facilities. We had a problem with the drain in the shower, and staff were very responsive, changing our room, sending us fruit to the room, and giving us a small discount. Staff were accommodating to our visitors that came during the day to relax with us. Would definitely recommend the resort to others.” Read more
-
Anonymous
Kenya
“We had a road accident and the hotel came to our rescue, madam Diana and sir Ibrahim together with the General manager were really kind to us. They organized a car to pick us from the hospital and walked with us through the process until we left the hotel through a car hire that they organized for us. Apart from that the resort's serenity was so calming too. Issack ensured meals were served on time and was very courteous. Am so Greatful. ” Read more
-
Monika
Kenya
“The bedroom was really nice, the bed was huge but the bathroom could be more clean. Also the pillows were to hard in ny opinion. The massage was nice but it took 40 mins but I paid for 60 mins. The food was really good and the staff was really nice and helpful” Read more
-
Rose
South Africa“Loved the room and the location and environment of the place. The land scaping and the lawn was well done. The breakfast was the best. Very clean and well maintained. Staff were also experienced and very friendly.”
-
Peter
Kenya
“Excellent spacious rooms. Plenty of green spaces. Awesome food!”
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About Ciala Resort
Welcoming Booking.com guests since Aug 1, 2018
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
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Kiboswa Market5.3 miles
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Maseno University5.4 miles
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Aga Khan Hospital Kisimu7.5 miles
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West End Shopping Mall7.7 miles
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Kisumu Municipal Market7.7 miles
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Ecobank United Mall7.8 miles
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Kibuye Market7.8 miles
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Jaramogi Oginga Odinga Teaching and Referral Hospital7.9 miles
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Milimani Shopping Centre7.9 miles
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Kisumu Impala Sanctuary8 miles
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Luanda Station8 miles
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Kisumu Museum8.2 miles
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Nakumatt Mega City Shopping Centre Kisumu8.6 miles
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Kit Mikayi10.8 miles
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Lake Impala Park13.7 miles
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Lake Kisumu Yatch Club14.3 miles
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Kisumu International Airport5.5 miles
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Eldoret Airport49.4 miles
What would you like to know?
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Your feedback will help us improve this feature for all of our customers
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Retry5 reasons to choose Ciala Resort
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Kisumu
Resort Facilities at Ciala Resort
Great facilities! Review score, 9.2
Most popular amenities
Outdoors
- Picnic area
- Outdoor furniture
- Sun deck
- BBQ facilities Additional charge
- Garden
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
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Pets are not allowed.
Activities
- Aerobics
- Live sports events (broadcast)
- Live music/Performance Off-site
- Tour or class about local culture Additional charge
- Happy hour Additional charge
- Themed dinners Additional charge
- Bike tours Additional charge
- Walking tours Additional charge
- Movie nights
- Temporary art galleries
- Game drives Additional charge
- Badminton equipment
- Tennis equipment
- Evening entertainment
- Nightclub/DJ
- Cycling
- Hiking Off-site Additional charge
- Darts
- Playground
- Fishing Additional charge
Food & Drink
- On-site coffee shop
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water
- Wine/Champagne Additional charge
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Secure parking
Free! Free private parking is possible on site (reservation is not needed).
Transportation
- Airport drop-off
- Airport pickup
Front Desk Services
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Outdoor play equipment for kids
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shuttle service
- Shared lounge/TV area
- Airport shuttle (additional charge)
- Airport shuttle (free)
- Designated smoking area
- Air conditioning
- Heating
- Car rental
- Packed lunches
- Soundproof rooms
- Gift shop
- Honeymoon suite
- VIP room facilities
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Outdoor swimming pool
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Additional fee
- Open all year
- All ages welcome
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Massage chair
- Spa/Wellness packages
- Steam room
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Bathhouse
- Open-air bath
- Massage
- Spa Additional charge
- Fitness center
- Sauna
Languages Spoken
- English
- Swahili
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Water cooler/dispenser
- Option to opt out of daily room cleaning
- Key card or motion-controlled electricity
- Bicycle rental
- Bicycle parking
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
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Crib by request
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Free |
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Extra bed by request
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$55 per child, per night |
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Extra bed by request
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$55 per child, per night |
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Extra bed by request
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$80 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Ciala Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Ciala Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
