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Located 0.6 mi from the City Park and 3.7 mi from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available. The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries. Breakfast is served at the roof top restaurant by the pool, overlooking the city. Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets. The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 queen bed
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.9
Facilities
7.3
Cleanliness
7.6
Comfort
7.6
Value for money
7.5
Location
7.6
Free WiFi
8.4
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      African • American • Indian • Asian • Grill/BBQ
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Cloud Hotel & Suites

Most popular amenities
  • Indoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Fitness center
  • Family rooms
  • Private Parking
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
Kitchen
  • Dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Temporary art galleries
    Additional chargeOff-site
  • Nightclub/DJ
    Additional charge
  • Casino
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs $9 per day.
    Transportation
    • Public transit tickets
      Additional charge
    Front Desk Services
    • Invoice provided
    • Lockers
    • Private check-in/out
    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Baby safety gates
    • Outdoor play equipment for kids
    Cleaning Services
    • Daily housekeeping
      Additional charge
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Convenience store on site
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Tile/Marble floor
    • Heating
    • Soundproof
    • Car rental
    • Packed lunches
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Hair/Beauty salon
    • Facilities for disabled guests
    • Suit press
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Bathroom emergency cord
    • Toilet with grab rails
    • Wheelchair accessible
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator
    • Entire unit located on ground floor
    Indoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Heated pool
    • Pool/Beach towels
    • Pool cover
    Spa
    • Locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Body treatments
    • Hairstyling
    • Haircut
    • Beauty services
    • Hot tub/Jacuzzi
    • Spa
      Additional charge
    • Fitness center
    • Sauna
    Languages Spoken
    • English

    House rules

    Cloud Hotel & Suites takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 8:00 AM to 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 6 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Extra bed upon request
    $30 per child, per night
    Crib upon request
    Free
    4+ years
    Extra bed upon request
    $30 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card American Express Cash Cash Cloud Hotel & Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Cloud Hotel & Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Cloud Hotel & Suites

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Cloud Hotel & Suites on this page.

    • Cloud Hotel & Suites has 1 restaurant:

      • Restaurant

    • The prices at Cloud Hotel & Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Cloud Hotel & Suites offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Casino
      • Golf course (within 2 miles)
      • Personal trainer
      • Yoga classes
      • Movie nights
      • Swimming pool
      • Locker rooms
      • Fitness classes
      • Temporary art galleries
      • Beauty services
      • Happy hour
      • Haircut
      • Hairstyling
      • Body treatments
      • Spa facilities
      • Steam room
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Fitness
      • Nightclub/DJ

    • Cloud Hotel & Suites is 2.4 miles from the center of Nairobi. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Room options at Cloud Hotel & Suites include:

      • Twin/Double
      • Suite

    • Check-in at Cloud Hotel & Suites is from 2:00 PM, and check-out is until 11:00 AM.