Heri Heights Hotel Apartments, SureStay Collection by Best Western

–Great location - show map
+264 photos
Heri Heights Hotel Apartments, SureStay Collection by Best Western
1 / 272
Scored 8.1
Rated very good

Staff

8.9
  • Apartments
  • Kitchen
  • View
  • Garden
  • Swimming pool
  • BBQ facilities
  • Washing machine
  • Free Wifi
  • Terrace
  • Balcony

You might be eligible for a Genius discount at Heri Heights Hotel Apartments, SureStay Collection by Best Western. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Centrally located in Nairobi, Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi features a swimming pool, fitness center and Turkish steam bath. It offers self-catering apartments with free Wi-Fi and complimentary use of the business center and boardroom. The apartments all come with contemporary furnishings and a well-equipped kitchen. They also include a dining area and a lounge with satellite TV. The private bathrooms have free toiletries and a shower. Guests can relax by the pool, in the steam bath or in the café and lounge. Breakfast can be enjoyed in the dining room, and there is also an on-site bar. Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi offers a 24-hour front desk and daily maid service. The aparthotel is located just a 5-minute drive from the Nairobi city center and 20 minutes’ drive from The Village Market shopping and entertainment complex. Jomo Kenyatta International Airport is 12 mi away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Free parking
  • Free Wifi
  • Bar
  • Free crib available on request
SureStay Collection by Best Western
Hotel chain/brand
SureStay Collection by Best Western

Property highlights

Perfect for a 3-night stay!

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Full English/Irish, Buffet

Apartments with:

  • Terrace

  • Garden view

  • Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

—
 ! 

Select one or more options you want to book

Start of dialog content
Something went wrong – please try again later.
End of dialog content
Start of dialog content
Something went wrong – please try again later.
End of dialog content
Start of dialog content
Something went wrong – please try again later.
End of dialog content
Start of dialog content
Something went wrong – please try again later.
End of dialog content

Error: Select one or more options you want to book

Select an accommodation type and how many you want to reserve.
Apartment Type Number of guests Today's Price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select an Apartment
Studio Apartment with One Queen Bed - Non-Smoking
We have 2 left
  • 1 queen bed
Entire apartment
603 feet²
Private kitchen
Attached bathroom
Balcony
View
Flat-screen TV
Free Wifi
  • Free toiletries
  • Bathrobe
  • Kitchen
  • Safe
  • Washing machine
  • Streaming service (like Netflix)
  • Toilet
  • Sofa
  • Bathtub or shower
  • Towels
  • Linens
  • Socket near the bed
  • Desk
  • Sitting area
  • TV
  • Refrigerator
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Microwave
  • Kitchenware
  • Kitchenette
  • Electric kettle
  • Wake-up service
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining area
  • Dining table
  • Toilet paper
  • Carbon monoxide detector
  • Hand sanitizer
Max. people: 2
$85 per night
Price $256
Excluded: 16 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay online
Max. people: 2
$95 per night
Price $284
Excluded: 16 % VAT
  • Good breakfast included
  • Free cancellation before 6:00 PM on October 4, 2025
  • No prepayment needed – pay at the property
Max. people: 1
Only for 1 guest
$70 per night
Price $209
Excluded: 16 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay online
Max. people: 1
Only for 1 guest
$78 per night
Price $233
Excluded: 16 % VAT
  • Good breakfast included
  • Free cancellation before 6:00 PM on October 4, 2025
  • No prepayment needed – pay at the property
One-Bedroom Deluxe Apartment with One Queen Bed - Non-Smoking
We have 5 left
  • 1 queen bed
Entire apartment
689 feet²
Private kitchen
Attached bathroom
Balcony
Garden view
Flat-screen TV
Terrace
Free Wifi
Max. people: 2
$85 per night
Price $256
Excluded: 16 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay online
  • discount may be available
Max. people: 2
$95 per night
Price $284
Excluded: 16 % VAT
  • Good breakfast included
  • Free cancellation before 6:00 PM on October 4, 2025
  • No prepayment needed – pay at the property
  • discount may be available
Max. people: 1
Only for 1 guest
$70 per night
Price $209
Excluded: 16 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay online
  • discount may be available
Max. people: 1
Only for 1 guest
$78 per night
Price $233
Excluded: 16 % VAT
  • Good breakfast included
  • Free cancellation before 6:00 PM on October 4, 2025
  • No prepayment needed – pay at the property
  • discount may be available
One-Bedroom Executive Apartment with One Queen Bed - Non-Smoking
We have 1 left
  • 1 queen bed
Entire apartment
1033 feet²
Balcony
Attached bathroom
Free Wifi
Max. people: 2
$89 per night
Price $268
Excluded: 16 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay online
Max. people: 2
$99 per night
Price $297
Excluded: 16 % VAT
  • Good breakfast included
  • Free cancellation before 6:00 PM on October 4, 2025
  • No prepayment needed – pay at the property
Max. people: 1
Only for 1 guest
$74 per night
Price $221
Excluded: 16 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay online
Max. people: 1
Only for 1 guest
$82 per night
Price $246
Excluded: 16 % VAT
  • Good breakfast included
  • Free cancellation before 6:00 PM on October 4, 2025
  • No prepayment needed – pay at the property
Three-Bedroom Superior Apartment with Two Queen Beds and Two Single Beds - Non-Smoking
We have 1 left
  • Bedroom 1: 1 king bed
  • Bedroom 2: 2 twin beds
  • Bedroom 3: 1 king bed
Entire apartment
1528 feet²
Private kitchen
Attached bathroom
Balcony
Garden view
Flat-screen TV
Terrace
Free Wifi
Max. people: 2
$116 per night
Price $349
Excluded: 16 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay online
Max. people: 2
$129 per night
Price $388
Excluded: 16 % VAT
  • Good breakfast included
  • Free cancellation before 6:00 PM on October 4, 2025
  • No prepayment needed – pay at the property
Max. people: 1
Only for 1 guest
$101 per night
Price $303
Excluded: 16 % VAT
  • Good breakfast included
  • Non-refundable
  • Pay online
Max. people: 1
Only for 1 guest
$112 per night
Price $336
Excluded: 16 % VAT
  • Good breakfast included
  • Free cancellation before 6:00 PM on October 4, 2025
  • No prepayment needed – pay at the property
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Marija
    Serbia Serbia
    “It's calm, it's close to the park, spacious apartments”
  • Marija
    Serbia Serbia
    “I absolutely loved this place! It is quiet, very spacious apartments, super clean and safe. It's surrounded by greenery which I needed to relax and also very near the city. I'll come back again in ten days!”
  • Bahssi
    Morocco Morocco
    “The staff was so nice And the appartement was clean”
  • Israelio
    United States United States
    “Good breakfast, responsive, friendly and engaging staff. A big shout out to housekeeping. Serene and secure location in the heart of the city with hotel nicely tucked out of view. It's a home away from home.”
  • Sofie
    Denmark Denmark
    “Most amazing facilities and staff. I have stayed at Heri Heights five times abd I can’t wait to be back. Extremely professional - The Well kept beautiful garden next to The Aborretum makes for a bird heaven. It is refreshing to swim in The...”
  • Tobias
    Germany Germany
    “Beautiful location with a great garden. Very friendly and always helpful staff. The pool and the playground are also nice, everything is kept clean and in order.”
  • Patrick
    United Kingdom United Kingdom
    “Super quiet area, friendly staff, and clean rooms etc! you couldn’t ask for more!”
  • Rüüt
    Estonia Estonia
    “Fortunately, we had chosen a comfortable hotel in a beautiful area of Nairobi for our first stay in Kenya. For four adults, a two-story apartment with its own kitchen, spacious living room, two bedrooms, and two bathrooms was a perfect option. The...”
  • Mopao
    Kenya Kenya
    “Hospitality was on point, though arrived late, we felt homely.”
  • Eric
    Tanzania Tanzania
    “Every thing especially the customer care service by all the staff especially Diana and Grace”

Managed by Trianum Hospitality

Company review score: 8.8Based on 2,898,218 reviews from 3397 properties
3397 managed properties

Company info

Our Motto is to have guests experience the passion for Hospitality

Neighborhood info

Heri Heights Serviced Apartments has the perfect location; centrally located, peaceful environment and in a secure place. The apartments also neighbours the Nairobi Arboretum and The State House, and is a short drive away from some of the Nairobi’s hottest entertainment spots.

Languages Spoken

English,Swahili

Area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      African • American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Heri Heights Hotel Apartments, SureStay Collection by Best Western takes special requests – add in the next step!
Check-in
From 12:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 10:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
13+ years
Extra bed upon request
$30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please inform Heri Heights Hotel Apartments, SureStay Collection by Best Western of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).