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About this property
Comfortable Accommodations: Joy Palace Hotel in Nairobi offers family rooms with private bathrooms, city views, and modern amenities. Each room includes a work desk, TV, and free toiletries. Dining and Leisure: The hotel features a spa and wellness center, sun terrace, restaurant, bar, and free WiFi. Guests can enjoy brunch, lunch, dinner, high tea, and special diet menus. Convenient Location: Located 5 mi from Wilson Airport, the hotel is near attractions such as Nairobi National Museum (1.1 mi) and Nairobi Botanic Garden (1.1 mi). Free on-site private parking is available.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Airport shuttle
- Free Wifi
- Family rooms
- Free parking
- Spa
- Restaurant
- Non-smoking rooms
- Room service
- 24-hour front desk
- Bar
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Guest reviews
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Guests who stayed here loved
- Padmini
India“I stayed here again after my one day stay a week ago. This time the room was better with 2 lights, ample space (got a 2 single beds room). Staff are amazing, friendly and helpful. Location is perfect and the street feels very safe. The size and...” - Padmini India“The bed was comfortable, location was perfect near to all major attractions of the city, many travel operators do a pickup from hotel directly.staff are amazing always a call away to correct any issues you face.”
- Jamal
United States“The room was nice and met expectations. It was a bit small but overall, clean and effecient. The location is very good and safe. I'd definitely stay there again for a visit.” - Tony
Colombia“Spacious, comfortable rooms. Superb breakfast in the outdoors. Awesome location for bars and shopping. Perfect.” - Vako
Armenia“This hotel is in a perfect location in Westlands very close to bars and restos and the buses that go downtown. The staff; reception and restaurant are great. They moved me to another room quickly as the hot water was not working in my room. They...” 
Kumar India“The location was very good and close to everything I needed. The room was clean and the bed quite comfortable. Staff were polite enough and were responsive.”- Baraka
Kenya“They allow you to check at any time and assist you when you have heavy language It remains to be my favourite spot when I'm in Nairobi” - Tobias
Germany“Reception is open all day & night. Friendly staff. Safe location.” 
Arthur
South Africa“The room was as described and good value for money”- Baraka Kenya“I like how the rooms are organised, nice and professional staff”
Hotel area info
Restaurants
- Joy Restaurant
- CuisineAfrican • American
- Open forBreakfast • Brunch • Lunch • Dinner • High tea
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Vegan
House rules
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Joy Palace Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
