Nairobi Serena Hotel
Kenyatta Avenue,, 00100 Nairobi, Kenya – Great location - show map
The room was ok. The pool was big enough, but there are too few sun loungers. The drinks on the poolside were well made and good! Good for a short time stay.
FinlandExcellent staff, especially the breakfast staff. A cappuccino delivered with your name in the foam!
United States of AmericaGreat breakfast by the heated pool is a great location
United Kingdomexcellent facilities, comfortable beds and friendly staff
CanadaThe hotel is beautiful. The service was excellent. And the food was wonderful. Highly recommend!
United States of AmericaThe hotel is in a great location. The staff are really friendly and help. Great rooms, great restaurants and facilities. Loved the pool and the fitness centre. Highly recommend.
United KingdomGreat staff, Comfortable, Nice environment, Good location, room and food.
Saudi ArabiaThe good hospitality of the staff, especially at the reception! Very professional.
TanzaniaThank you very much for your hospitality, our stay this time was awesome.
KenyaSafety and security are very high in the hotel because of the security men and cameras deployed on the site, both internally and externally. All employees understand the guests and help them in various ways. They are kind in dealing and their style is elegant.
Qatar
- What guests loved the most:
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Jari
Finland
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Diana
United States of America
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Martin
United Kingdom
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Lisa
Canada
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Debbie
United States of America
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United Kingdom
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محمد
Saudi Arabia
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Victoria
Tanzania
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Najma
Kenya
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Hassan
Qatar
Categories:
Get the celebrity treatment with world-class service at Nairobi Serena Hotel
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In the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness center and spa. Guests can relax in a lounge chair next to the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colors and wood furniture. They come equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is available.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organize concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is available upon request to Jomo Kenyatta Airport, only 8 miles away. The Railways Golf Course is 2 miles away and Nairobi National Park is within a 6 miles drive.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
See what guests loved the most:
Jari
Finland“The room was ok. The pool was big enough, but there are too few sun loungers. The drinks on the poolside were well made and good! Good for a short time stay.”
Diana
United States of America“Excellent staff, especially the breakfast staff. A cappuccino delivered with your name in the foam!”- Martin
United Kingdom“Great breakfast by the heated pool is a great location” - Lisa
Canada“excellent facilities, comfortable beds and friendly staff” - DebbieUnited States of America“The hotel is beautiful. The service was excellent. And the food was wonderful. Highly recommend!”
- MartinUnited Kingdom“The hotel is in a great location. The staff are really friendly and help. Great rooms, great restaurants and facilities. Loved the pool and the fitness centre. Highly recommend.”
- ممحمد
Saudi Arabia“Great staff, Comfortable, Nice environment, Good location, room and food.” - Victoria
Tanzania“The good hospitality of the staff, especially at the reception! Very professional.” - Najma
Kenya“Thank you very much for your hospitality, our stay this time was awesome.” 
Hassan
Qatar“Safety and security are very high in the hotel because of the security men and cameras deployed on the site, both internally and externally. All employees understand the guests and help them in various ways. They are kind in dealing and their...”
- Do you have safari packages for couple nights arranged through the hotel? And do you have on site Covid testing ? Thanks TalinDear Talin, Good morning. You can plan a safari package directly through the hotel and we also have on site covid testingAnswered on 21 February 2022
- If we take room only, what are your separate rates for breakfast, lunch or dinner ?Breakfast -USD35, Dinner/Lunch -USD40Answered on 17 May 2022
- HALLO do you have a shuttle from airport?Dear Partners, Yes we do arrange airport transfers on request at a fee.Answered on 26 August 2021
- Can you arrange safari trips upon arrival to you hotel or do they need to be booked in advance. Arrival 30th April, safari 3rd May?Yes , we can arrange a safari , kindly advise your full namesAnswered on 13 February 2023
- Hi, Do you have availability on 21/8-27-8 for 1 adult and 2 children (9 &14 year olds? *AirPort pickup and drop off too Kind regards, D.Verstraetenyes we haveAnswered on 24 August 2022
- Still looking?
Maghreb
Food: International
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Wardrobe or closet
- City view
- Garden view
- View
- Outdoor fireplace
- Outdoor furniture
- Terrace
- Garden
- Electric kettle
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Playground
- Sofa
- Fireplace
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Coffee house on site
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' meals
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Lockers
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Soundproof
- Car rental
- Laptop safe
- Packed lunches
- Carpeted
- Soundproof rooms
- Elevator
- Fan
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Bathroom emergency cord
- Lowered sink
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Kids' pool
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- MassageAdditional charge
- Spa
- Fitness center
- SaunaAdditional charge
- English
- French
- Italian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds allowed depends on the option you choose. Check your selected option for more info.
There are no cribs available at this property.
All extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Nairobi Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Nairobi Serena Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
FAQs about Nairobi Serena Hotel
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Check-in at Nairobi Serena Hotel is from 12:00 PM, and check-out is until 10:00 AM.
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Guests staying at Nairobi Serena Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Halal
- Gluten-free
- Buffet
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Nairobi Serena Hotel offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Playground
- Spa facilities
- Swimming pool
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Fitness
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Nairobi Serena Hotel is 3,100 feet from the center of Nairobi.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Room options at Nairobi Serena Hotel include:
- Double
- Suite
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Nairobi Serena Hotel has 1 restaurant:
- Maghreb
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The prices at Nairobi Serena Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
