Name: Ole-Sereni Hotel
Address: Off Mombasa Road, 00200 Nairobi, Kenya, Off Mombasa Road, 00200, Kenya
Price range: Prices for upcoming dates start at $126 per night (We Price Match)
Rating: 8.2

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (390)

Hotel Ole-Sereni Hotel

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Off Mombasa Road, 00200 Nairobi, Kenya –

Traveler photo of Nairobi

August 2, 2016

Lock in a great price for Ole-Sereni Hotel – rated 8.2 by recent guests!

to get started.

excellent value for the money! My partner and I really liked the facility and the staff were magnificent at meeting our needs.

Onger, Kenya

Relaxed atmosphere, clean space.Free anniversary cake & wine! Band performance over lunch & dinner.

Sharon, Kenya

Great service from the staff! Breakfast is really nice. The venue and location by the reservation is lovely. Loved to wake up and see the game park with its life from the room. Nice and service minded drivers. Would love to come back.

Ane-marte, Norway

The service outside on the patio is slow, unprofessional and some of the waitstaff ate very rude. Management needs to take note.

Sawakenya, United States of America

The Booking process was ATROCIOUS. See the Trip Advisor evaluation I did.

Barry, United States of America

The rooms are nothing special, bed desk, shower, TV, internet, mini bar standard stuff. What is special is the staff. Evelyn who checked me in was great Edward who took care of my bags was very helpful and friendly, the entire Big Five restaurant team were very professional and above all friendly. Add in the concierge team who were really helpful in treating my messed up foot and James who took me through the National Park and that makes this a place to stay. One last comment the gym is very good far beyond what is anticipated in a hotel

Paul, United States of America

Breakfast is good, the views (if you face the national park) are great.

Olivia, Kenya

comfortable environment and great staff. very nice hotel with character.

David, United States of America

Arrived at terrace bar at 0530 for drinks and a meal. Waited 25 minutes for an Americano coffee Waited in vain for a Pizza menu and went and got one myself. Asked for the wine list - 10 minute wait. Of approximately 25 white wines listed only one poor one was available and the waitresss suggested red or blush instead. Partner berated by security staff for swimming at 2100. No sign up saying pool was closed and no other plentiful nearby staff advised her that the pool was closed. Security lady took our room number like naught chldren. Reception promised to send two morning airport taxis. One arrived on time. The other arrived at 0715 despite reception saying that it needed to arrive at 0830. Overall staff seem dispirited and unmotivated. What is going on at Ole Sereini. This used to be a favourite place of mine. Next time Sheraton Four Point.

Andy, United Kingdom

Very pleasant beach location. Friendly staff. Excellent breakfast. The food in the seafood restaurant was delicious.

Tracey, United Kingdom

Image of the property

8.5

Staff

What guests loved the most:
“excellent value for the money! My partner and I really liked the facility and the staff were magnificent at meeting our needs.”

Onger Kenya
“Relaxed atmosphere, clean space.Free anniversary cake & wine! Band performance over lunch & dinner.”

Sharon Kenya
“Great service from the staff! Breakfast is really nice. The venue and location by the reservation is lovely. Loved to wake up and see the game park with its life from the room. ”

Ane-marte Norway
“The service outside on the patio is slow, unprofessional and some of the waitstaff ate very rude. Management needs to take note.”

Sawakenya United States of America
“The Booking process was ATROCIOUS. See the Trip Advisor evaluation I did.”

Barry United States of America
“The rooms are nothing special, bed desk, shower, TV, internet, mini bar standard stuff. What is special is the staff. ”

Paul United States of America
“Breakfast is good, the views (if you face the national park) are great.”

Olivia Kenya
“comfortable environment and great staff. very nice hotel with character.”

David United States of America
“Arrived at terrace bar at 0530 for drinks and a meal. Waited 25 minutes for an Americano coffee Waited in vain for a Pizza menu and went and got one myself. Asked for the wine list - 10 minute wait. ”

Andy United Kingdom
“Very pleasant beach location. Friendly staff. Excellent breakfast. The food in the seafood restaurant was delicious.”

Tracey United Kingdom

One of our top picks in Nairobi.Overlooking the Nairobi National Park, Ole-Sereni features an outdoor pool, 2 restaurants and a snack bar. The hotel's health club offers aerobics, steam, sauna, massage facilities and a salon.

Ole-Sereni Hotel is decorated with the characteristic style of a safari lodge, including bright colors, wooden details and artwork in raw materials. The contemporary rooms come with wall-mounted flat-screen TVs, free WiFi and a small coffee table. In the bathrooms, black marble combines with large shower boxes, and bathrobes and slippers are available upon request.

The main restaurant has a large deck where you can spot wildlife. It offers grills, Italian, Indian and Oriental cuisine. Evening entertainment and steaks can be enjoyed at Eagle's, which offers views of the National Park and Nairobi's skyline. The Waterhole Snack Bar offers light meals and snacks.

Ole-Sereni is a 10-minute drive from the Jomo Kenyatta International Airport. Free private parking is available.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

We speak your language!

Ole-Sereni Hotel has been welcoming Booking.com guests since Aug 2, 2011

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Most Popular Facilities

Airport shuttle

Free WiFi

Swimming pool

Outdoor pool

Family rooms

Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests love...

“national park”
34 related reviews

“friendly staff”
27 related reviews

“nice view”
10 related reviews

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Continental, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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An Inside Look at Ole-Sereni Hotel

The property is a home away from home, whether you are traveling for business or leisure we can provide for your travel needs. At the hotel we have an effective travel desk where we can arrange you safaris to surrounding attractions with the closest being the Nairobi National park, Nairobi Orphanage ,Giraffe Centre and the Nairobi Museum.

Hotel surroundings –

Closest Landmarks

Panesar Kenya Ltd
0.4 miles
Capital Centre
1.1 miles
Slumber Land Kenya Limited
1.1 miles
Soy Afric Ltd
1.2 miles
Crown Paints Distributor Jihan Freighters Ltd
1.3 miles
Nairobi Flour Mills Ltd
1.5 miles
Paperbags Limited
1.5 miles
Kaluworks Ltd
1.6 miles
Osho Grain Millers
1.6 miles
East Africa Maltings
1.7 miles

Restaurants & Markets

Carnivore Cafe/Bar
3.1 miles
Capital Centre Market
3.1 miles
Nakumatt Mega Supermarket
6.2 miles
Fogo gaucho -Brazilian Restaurant
11.2 miles
China plate Restaurant
18.6 miles

Closest Airports

Wilson Airport
2.2 miles
Jomo Kenyatta Airport
5.5 miles

What Travelers Love About This Location

“Location is perfect with no pollution. Mainly due to a proximity to the park. There are also designated areas where kids are allowed which s very good for the ...”

Francis

Kenya

9.5

“Animals come so close and many ! Very nice view to The Nairobi National Park, Very good ,well equipped Gym, Close to Airport, Nice Facilitates, Nice room , Goo...”

Krisztina

United Kingdom

“location in front of the park, the view on park side”

Christophe

United Arab Emirates

7.9

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Eagle's Steakhouse

Food: Seafood, International, Grill/BBQ

Menu: Buffet & À La Carte

5 reasons to choose Ole-Sereni Hotel

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Nairobi

House Rules Ole-Sereni Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

One child under 12 years is charged USD 30 per night when using existing beds.

Free! All children under 2 years stay free of charge in a crib.

All children under 12 years are charged USD 30 per night for extra beds.

Any additional older children or adults are charged USD 50 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Ole-Sereni Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

The hotel reserves the right to temporarily hold an amount prior to arrival.

Please inform Ole-Sereni Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“Great service from the staff! Breakfast is really nice. The venue and location by the reservation is lovely. Loved to wake up and see the game park with its life from the room. Nice and service minded drivers. Would love to come back.”

Ane-marte

Norway

“The rooms are nothing special, bed desk, shower, TV, internet, mini bar standard stuff. What is special is the staff. Evelyn who checked me in was great Edward who took care of my bags was very helpful and friendly, the entire Big Five restaurant team were very professional and above all friendly. Add in the concierge team who were really helpful in treating my messed up foot and James who took me through the National Park and that makes this a place to stay. One last comment the gym is very good far beyond what is anticipated in a hotel”

Paul

United States of America

“Arrived at terrace bar at 0530 for drinks and a meal. Waited 25 minutes for an Americano coffee Waited in vain for a Pizza menu and went and got one myself. Asked for the wine list - 10 minute wait. Of approximately 25 white wines listed only one poor one was available and the waitresss suggested red or blush instead. Partner berated by security staff for swimming at 2100. No sign up saying pool was closed and no other plentiful nearby staff advised her that the pool was closed. Security lady took our room number like naught chldren. Reception promised to send two morning airport taxis. One arrived on time. The other arrived at 0715 despite reception saying that it needed to arrive at 0830. Overall staff seem dispirited and unmotivated. What is going on at Ole Sereini. This used to be a favourite place of mine. Next time Sheraton Four Point.”

Andy

See all guest reviews for Ole-Sereni Hotel

Newest Reviews for Ole-Sereni Hotel

Reviewed: December 13, 2018

Gary
United Kingdom
9.2

“pleasant”
- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
Out of the city
High quality hotel and views

Stayed in December 2018
Reviewed: December 12, 2018

Tamara
Germany
10

“All in all it was a wonderful stay.”
- • Business trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 2 nights
The hotel was not upfront about the $15 dollar charge to be picked up from the Airport.
The views of the national park and the wild animals roaming around were simply beautiful. The breakfast buffet was the best I have ever had. The staff were very friendly and professional.

Stayed in November 2018
Reviewed: December 11, 2018

Serah
Kenya
7.9

Good
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Room service was not very good though
The bed was very comfortable I slept soundly

Stayed in December 2018
Reviewed: December 9, 2018

James
United Kingdom
7.5

“Great stop over to/from the airport, especially for trips out West.”
- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
They don't mention that you can go a la carte for breakfast preferring you to pay the very expensive fixed price. If you only want coffee, cereal, toast then insist on the menu.
Great stop off after arriving on late BA flight. Good location for heading west to Nakuru.

Stayed in November 2018
Reviewed: December 3, 2018

Onger
Kenya
9.6

“excellent experience. I am glad I chose Ole Sereni”
- • Business trip
- • Group of friends
- • Superior Double Room
- • Stayed 1 night
nothing really.
excellent value for the money! My partner and I really liked the facility and the staff were magnificent at meeting our needs.

Stayed in November 2018
Reviewed: December 3, 2018

David
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Convenient location close to airport but adjacent to National Park.

Stayed in December 2018
Reviewed: November 28, 2018

Ebenezer
Tanzania
6.7

“Nice place to be”
- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
nothing
Enjoyed the view of the park

Stayed in November 2018
Reviewed: November 27, 2018

Francis
Kenya
9.6

“Wonderful”
- • Business trip
- • Group of friends
- • Superior Double Room
- • Stayed 1 night
On the outside veranda the canopy should be able to cover the whole area so that people do not have to move when its raining .
Location is perfect with no pollution. Mainly due to a proximity to the park. There are also designated areas where kids are allowed which s very good for the families.

Stayed in November 2018
Reviewed: November 25, 2018

Andrew
Norway

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything

Stayed in November 2018
Reviewed: November 25, 2018

Andrew
Norway

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Misunderstanding at the restaurant, ordered two meals and got one. Then another arrived when we were finished and should leave.
Everything else :-)

Stayed in November 2018
Reviewed: November 23, 2018

Aderohunmu
Nigeria
8.3

“comfortable, pleasant, safe & secure”
- • Business trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 4 nights
The bathroom was in an enclosed glass cubicle in the room and I would have been happier had it been within a walled in chamber not visible from the bedroom suite. Also the bath was not fully encased within a glass shower shield so the bathroom floor was always wet after someone has had a shower. Had there been two occupants of the room, the bathroom would not have been in a fit & proper state for use by the second person after the first occupant would have had his shower.
Bed was very comfortable, the room faced the national park and was therefore extremely quiet and all meals were tasty & nutritious.

Stayed in November 2018
Reviewed: November 19, 2018

Anonymous
United Kingdom

1 helpful vote
8.8

Excellent
- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing i generally love this hotel
Location

Stayed in November 2018
Reviewed: November 18, 2018

Mohammad
Uganda
7.1

“Poor customer handling at check out”
- • Business trip
- • Group of friends
- • 2 rooms
- • Stayed 1 night
- • Submitted from a mobile device
Very poor service and handled for drop off service, hired outsider who changed his car in the middle of road because fuel got finished and didn’t even know airport, nearly rushed to catch-up flight
Convenient location

Stayed in November 2018
Reviewed: November 17, 2018

Joan
Kenya
4.6

“Improve the above..”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The bed is too soft Staff Ignored us at the restaurant.. Slow wifi
Convinience to the airport

Stayed in October 2018
Reviewed: November 16, 2018

Winnie
Kenya
10

“awesome”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
no balcony..😐
the spa was amazing...

Stayed in October 2018

Sleeps	Room Type
	Superior Double Room 1 full bed or 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This superior room has a balcony from where guests can enjoy views of the city. The air conditioned rooms feature a private entrance and are fitted with a desk, electric kettle, tea/coffee making facilities, mini-bar and fridge. The room also has a flat screen TV with satellite channels. The unit is complete with a private bathroom with free toiletries, a bathrobe and hairdryer. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Refrigerator • Desk • Free toiletries • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Slippers • Satellite channels • Bathtub or shower • Interconnecting room(s) available • Flat-screen TV • Soundproof • Tile/Marble floor • Hardwood or parquet floors • Wake-up service • Electric kettle • Dryer • Wardrobe or closet • City view • Towels • Upper floors accessible by elevator • Clothes rack • Drying rack for clothing • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Club Double Room 1 twin bed and 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This superior room has a balcony from where guests can enjoy views of either the city or the Nairobi National Park. The air conditioned rooms feature a private entrance and are fitted with a desk, electric kettle, tea/coffee making facilities, mini-bar and fridge. The room also has a flat screen TV with satellite channels. The unit is complete with a private bathroom with free toiletries, a bathrobe and hairdryer. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Refrigerator • Desk • Free toiletries • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Slippers • Satellite channels • Bathtub or shower • Flat-screen TV • Soundproof • Tile/Marble floor • Hardwood or parquet floors • Wake-up service • Electric kettle • Dryer • Wardrobe or closet • City view • Towels • Upper floors accessible by elevator • Clothes rack • Drying rack for clothing • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe Double Room 2 twin beds or 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This superior room has a balcony from where guests can enjoy views of the Nairobi National Park. The air conditioned rooms feature a private entrance and are fitted with a desk, electric kettle, tea/coffee making facilities, mini-bar and fridge. The room also has a flat screen TV with satellite channels. The unit is complete with a private bathroom with free toiletries, a bathrobe and hairdryer. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Refrigerator • Desk • Free toiletries • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Slippers • Satellite channels • Bathtub or shower • Flat-screen TV • Tile/Marble floor • View • Hardwood or parquet floors • Wake-up service • Electric kettle • Dryer • Wardrobe or closet • Towels • Upper floors accessible by elevator • Clothes rack • Drying rack for clothing • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Triple Room with View 1 twin bed and 1 queen bed or 3 twin beds	Show prices
Start of dialog content 댴 Private bathroom Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Refrigerator • Desk • Free toiletries • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Slippers • Satellite channels • Bathtub or shower • Flat-screen TV • View • Hardwood or parquet floors • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Upper floors accessible by elevator • Clothes rack • Drying rack for clothing Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel Ole-Sereni Hotel

Ole-Sereni Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

Guests love...

Availability

See availability Hotel surroundings – Great location - show map

Closest Landmarks

Restaurants & Markets

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Eagle's Steakhouse

5 reasons to choose Ole-Sereni Hotel

Why book with us?

See availability Facilities of Ole-Sereni Hotel Great facilities! Review score, 8.1

Most Popular Facilities

Outdoors

Pool and Spa

Pets

Activities

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Internet

Parking

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Facilities of Ole-Sereni Hotel Great facilities! Review score, 8.1

House Rules Ole-Sereni Hotel takes special requests – add in the next step!