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Right on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views of the Indian Ocean. Guests can dine next to the outdoor pool in the extensive tropical gardens. All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room comes equipped with a TV, minibar and has a private bathroom. Serena Hotel features a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the terrace. A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club. Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organize an airport shuttle to Moi Airport 11 miles away.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 king bed
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
Bedroom :
1 full bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
8.8
Comfort
8.8
Value for money
8.0
Location
8.6
Free WiFi
7.1
Select topics to read reviews:

See what guests loved the most:

  • Yvan
    Kenya Kenya
    Everything. Very attentive staff, clean facilities and seafood at Jahazi was a 10/10, always!!
  • Aika
    Netherlands Netherlands
    Food was good. Vegetarian options available. Huge bed. Very comfy. Nicely maintained grounds.
  • Alexander
    Uganda Uganda
    In a delightful locale, boasting a distinct allure, I kindly request your attention to the child club and its supportive services. I'm grateful for the two remarkable ladies who have been instrumental in this endeavor. To enhance the child room...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Serena Beach Resort & Spa
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Free parking
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
  • Walking tours
    Additional charge
  • Game drives
    Additional charge
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Racquetball
  • Diving
    Additional chargeOff-site
  • Bowling
  • Darts
  • Windsurfing
  • Karaoke
    Additional charge
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Lockers
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Baby safety gates
    • Outdoor play equipment for kids
    • Indoor play area
    • Board games/Puzzles
    • Board games/puzzles
    • Babysitting/Child services
      Additional charge
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Convenience store on site
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Car rental
    • Packed lunches
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Upper floors accessible by stairs only
    Outdoor swimming pool
    Free!
    • Open all year
    Spa
    • Kids' pool
    • Locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Spa/Wellness packages
    • Steam room
    • Spa facilities
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
    Languages Spoken
    • English

    House rules

    Serena Beach Resort & Spa takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa American Express Cash Serena Beach Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Serena Beach Resort & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Serena Beach Resort & Spa

    • Serena Beach Resort & Spa has 1 restaurant:

      • Restaurant

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Serena Beach Resort & Spa on this page.

    • Check-in at Serena Beach Resort & Spa is from 2:00 PM, and check-out is until 11:00 AM.

    • Room options at Serena Beach Resort & Spa include:

      • Family
      • Double
      • Twin
      • Suite

    • Serena Beach Resort & Spa is 7.5 miles from the center of Mombasa. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Serena Beach Resort & Spa is popular with guests booking family stays.

    • Serena Beach Resort & Spa offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Playground
      • Pool table
      • Game room
      • Bowling
      • Snorkeling
      • Ping-pong
      • Diving
      • Fishing
      • Tennis court
      • Karaoke
      • Darts
      • Windsurfing
      • Golf course (within 2 miles)
      • Racquetball
      • Beachfront
      • Evening entertainment
      • Fitness
      • Aerobics
      • Spa/Wellness packages
      • Personal trainer
      • Fitness classes
      • Happy hour
      • Spa facilities
      • Locker rooms
      • Yoga classes
      • Swimming pool
      • Entertainment staff
      • Walking tours
      • Tennis equipment
      • Cooking class
      • Steam room
      • Water sports facilities on site
      • Beach
      • Themed dinners
      • Live sports events (broadcast)
      • Game drives
      • Tour or class about local culture
      • Live music/Performance

    • The prices at Serena Beach Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.