“It was a very clean and well maintained hotel. The staffs were very kind and polite, and responded promptly. Breakfast was really good too. i stayed here for 7 days and didn’t really have any issues during my stay. The hotel price was pretty reasonable as well compared to other 5 star hotels.”

“The location was great. However, cab drivers seem to get confused with the other intercontinental on the other side. Right under the hotel is the Coex mall which had lots of places to go on a rainy day.”

“I liked that the property was connected to a mall and close to other attractions in Seoul. The staff spoke enough English, and we were assisted by a guy named John, who was super nice. My family and I arrived late at night to check in and the staff was very helpful. The view from our hotel room was nice and the bed and pillows were soft enough. The hotel room was cozy and comfortable. I got a massage and facial and it was very nice and relaxing. The services are comparable to the U.S. which was a plus! The spa staff was super professional and friendly. I definitely enjoyed my time at the Spa.”

“The location is good for shopping and lots of good restaurants. Clean room. And swimming pool and sauna was great. Breakfast buffet was really good.”

“The courtesy and assistance extended by the hotel staff, was greatly appreciated, they were all impeccable. Everyone from reception, bell captain, concierge, and waiters and waitresses, and chefs at the breakfast buffet were helpful and extremely polite. Loved the gym and the swimming pool - facilities were very clean and well maintained. Location to the temple and royal tombs, chose from the wide range of public transport options available to get around.”

“The bed was amazingly soft compared to the other hotels in Korea. The pool and gym were included. Even though I didn't get a chance to use those facilities, it was great that it was an option. I also loved the view from my room. All of the staff were helpful and kind. They also spoke great English and were able to assist me if I had a question.”

“I was worried about the carpet flooring but it was very well cleaned. We were assured that the hotel was sanitized thoroughly in response to COVID-19. The beds were very comfortable and I had an excellent time relaxing.”

“Comfortable bed, nice toiletries, good tv channel selection, location, efficient staff.”

“Service, room condition, location. Shoutout to Jinny for accommodating my requests!”

“The hotel was fabulous. The staff went out of their way to ensure we had a pleasant stay. They were very helpful in explaining things. The room was clean and quiet. Breakfast was very nice. Overall a great hotel.”