Get the celebrity treatment with world-class service at Palm Heights

Facing the beachfront, Palm Heights offers 5-star accommodation in George Town and has free bikes, outdoor swimming pool and fitness centre. Among the various facilities are a garden, a terrace, as well as a bar. Featuring free WiFi throughout the property, the non-smoking hotel features a hot tub and nightclub. The rooms have air conditioning and a TV, and some rooms at the hotel have a balcony. All rooms will provide guests with a minibar. A Full English/Irish, American or vegetarian breakfast can be enjoyed at the property. At Palm Heights you will find a restaurant serving Caribbean, Pizza and Seafood cuisine. Vegetarian, dairy-free and vegan options can also be requested. You can play table tennis at the accommodation, and the area is popular for hiking and snorkelling. Languages spoken at the 24-hour front desk include English, Spanish, French and Italian. Seven Mile Beach is a few steps from Palm Heights. The nearest airport is Owen Roberts International Airport, 5 km from the hotel.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.9)

Breakfast info

Full English/Irish, Vegetarian, Vegan, Gluten-free, American

FREE parking!


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
10
Facilities
9.9
Cleanliness
9.9
Comfort
10
Value for money
9.5
Location
9.9
Free WiFi
10
High score for George Town
Select topics to read reviews:

See what guests loved the most:

  • Paul
    United Kingdom United Kingdom
    Staff were super helpful and kind. They went the extra mile and really made our stat fun. Obviously the location is brilliant.
  • Sandra
    United Kingdom United Kingdom
    The location was perfect, the service excellent.great cocktail hour nightly
  • Dana
    Romania Romania
    This is a luxury hotel situated on the most famous and most beautiful stripe of beach on the island, 7 mile beach. The property is beautiful, not very big but the rooms are very spacious and comfortable. There are a bar and a restaurant directly...

Hotel surroundings

Restaurants
3 restaurants on site

  • Tillies
    • Cuisine
      Caribbean • Seafood • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Coconut Club
    • Cuisine
      Caribbean • Local
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Paradise Pizza
    • Cuisine
      Pizza
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan

Facilities of Palm Heights
Great facilities! Review score, 9.9

Most popular facilities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Bathrobe
  • Shower
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
  • Aerobics
    Additional chargeOff-site
  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Beach
  • Evening entertainment
  • Water sport facilities on site
  • Nightclub/DJ
  • Snorkelling
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
  • Canoeing
  • Windsurfing
    Additional charge
  • Table tennis
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Street parking
  • Valet parking
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Car hire
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
Wellness
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Back massage
  • Spa/wellness packages
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Russian

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
Palm Heights takes special requests - add in the next step!

Check-in
From 16:00 to 0:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$150 is required on arrival. That's about £115. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
US$25 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
American ExpressVisaMastercardDiscoverCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Palm Heights in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Palm Heights

  • The prices at Palm Heights may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Palm Heights has 3 restaurants:

    • Coconut Club
    • Paradise Pizza
    • Tillies

  • Palm Heights is 2.9 miles from the centre of George Town. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Palm Heights is from 16:00, and check-out is until 12:00.

  • Palm Heights offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Massage
    • Cycling
    • Hiking
    • Snorkelling
    • Table tennis
    • Diving
    • Fishing
    • Canoeing
    • Windsurfing
    • Golf course (within 3 km)
    • Evening entertainment
    • Beachfront
    • Back massage
    • Live sport events (broadcast)
    • Private beach area
    • Tour or class about local culture
    • Nightclub/DJ
    • Beach
    • Bicycle rental
    • Personal trainer
    • Full body massage
    • Aerobics
    • Horse riding
    • Happy hour
    • Fitness classes
    • Swimming Pool
    • Spa/wellness packages
    • Water sport facilities on site
    • Couples massage
    • Live music/performance
    • Yoga classes
    • Fitness

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Palm Heights on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Palm Heights include:

    • Double
    • Triple
    • Suite