Mercure Almaty City Center
- City view
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safe
About this property
Mercure Almaty City Center features air-conditioned rooms in Almaty. The property is close to several well-known attractions, 0.7 mi from Almaty Central Mosque, a 15-minute walk from Ascension Cathedral and 0.8 mi from Gvardeytsev-Panfilovtsev Park. Free WiFi is available throughout the property. The rooms in the hotel feature unique design inspired by local culture and traditional art. All units are equipped with a flat-screen TV with cable channels. Each room is equipped with a private bathroom with a bidet, free toiletries and a hair dryer. The units will provide guests with a desk and a kettle. A continental breakfast is served each morning at the property. International and local cuisine are served in the à la carte restaurant and in the Buffet Room with high ceilings and panoramic windows. At the Lobby Bar guests can enjoy fresh coffee and cocktails. Guests can also benefit from 4 conference rooms. Free access to the rooftop spa and fitness area is provided. Speaking English and Russian, staff are always on hand to help at the 24-hour front desk. Medeo is 9.3 mi from Mercure Almaty City Center. Almaty International Airport is in a 30-minute drive from the hotel, while Almaty Railway Station is only a 12-minute walk away.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Airport shuttle
- Family rooms
- Spa
- Free parking
- Fitness center
- Non-smoking rooms
- 24-hour front desk
- Bar
Sustainability
Green Key (FEE)
Guest reviews
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Guests who stayed here loved
- Leland
United States“Comfortable, well maintained, and an excellent location.” - Ghaith
United Arab Emirates“After staying in three different hotels in Almaty, This hotel exceeded our expectations. Modern state of the art facilities. Much recommended for anyone whether business or leisure.” 
Fernando
United Kingdom“The hotel is really modern and very well located. The rooms was well furnished and spacious. Good shower and comfy bed. Staff was friendly and all went smooth.”- Kara United States“I thought the breakfast and dinner had a good range of healthy options, and I especially appreciated that there were gluten-free options available. I also really liked the room service online ordering system - it made things extremely easy. The...”
Eduardo
Guatemala“The staff were friendly and professional. The room was big, nice, and comfortable. The location is close to restaurants and cafés.”- Nick United States“The location of the Mercure Almaty City Center hotel is impeccable. The staff at the hotel were very welcoming on arrival and throughout our stay from our first steps in the hotel all the way to check out. The suite we booked was very spacious and...”
- Maximsokoloff
Estonia“It's a great example of Mercure hotel, which are still very different from country to country. This one is great and I will definitely return many times - I know where to stay in Almaty next time. If it doesn't spoil, it would be one of the best...” 
Laurie United States“Room was spacious and clean. The beds were very comfortable. The hotel lobby was nicely decorated and the front desk staff were friendly and helpful.”- Kirill
Kazakhstan“SPA is great (missing a pool though). Staff is great, very professional. Food isn't fantastic, but it's very good for a hotel.” - Viktoriya
Italy“From check-in to breakfast, from the design of the hotel to location - everything was perfect, thank you!”
Hotel area info
Restaurants
- GOURDET
- CuisineMediterranean • Local • European
- Open forBreakfast • Lunch • Dinner
- AmbienceTraditional • Modern
House rules
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds allowed depends on the option you choose. Check your selected option for more info.
There are no cribs available at this property.
All extra beds are subject to availability.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Mercure Almaty City Center of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
