Cinnamon Citadel Kandy
Cinnamon Citadel Kandy
- Mountain view
- Garden
- Free Wifi
- Terrace
- Balcony
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Daily housekeeping
You might be eligible for a Genius discount at Cinnamon Citadel Kandy. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
Located 1640 feet above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a mini-bar, tea/coffee making facilities and a TV with cable channels. Panorama Restaurant features an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks. Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organize trips to popular attractions such as the Pinnawala Elephant Orphanage. Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.
Couples in particular like the location – they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Airport shuttle
- Free parking
- 3 restaurants
- Non-smoking rooms
- Room service
- Fitness center
- Facilities for disabled guests
- Bar
Sign in, save money
Availability
Select dates to see this property's availability and prices
Sustainability certification
Categories:
Guests who stayed here loved
Piumi
Sri Lanka“Really attractive location with high level of facilities. All staff were helped us and would like to thanks for Mr. Asela regarding his service for us to celebrate my birthday and our wedding anniversary. Hope to stay there again.”- Pintu
United Arab Emirates“It was too airy and spacious. Good Staff Excellent Food Marvelous ambience and wonderful experience 🙏👍🙌” 
Mahua
United Kingdom“It was located next to the Kandy River and very close proximity to the city center.”
Lauren
Germany“The pool, friendly staff, and view were the highlights!”
Nicole
United States of America“The buffet was amazing. The staff was very friendly and helpful. The room and facilities were very clean”
Soyza Germany“We spent our honeymoon from 28th to 31st January at Citadel and it was one of the best experiences of our lives. We were given a great room facing mahaweli river. Waking up to that view is something we can't put into words. The staff was super...”- Ashyana
South Africa“Was a beautiful stay. The hotel is beautifully situated on the river side, every morning looking out at the river was peaceful and serene. The breakfast had an abundance of choices! the room was spacious, clean and comfortable. The outdoor terrace...” 
Bashayer
Kuwait“The view on the river is amazing Friendly staff Clean rooms”
Adam
Maldives“I love this place. So friendly and the view is awsome”
Yvonne United Kingdom“Great selection of food for breakfast and dinner. Comfortable, clean room. Attentive staff. Cosy beanbags to lounge on and gaze at the river!”
Hotel area info
Restaurants3 Restaurants On Site
- Cafe C
- CuisineEuropean
- Open forBreakfast • Brunch • Dinner
- AmbienceTraditional • Romantic
- Dietary optionsVegetarian • Gluten-free • Dairy-free
- Panorama
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Traditional
- Dietary optionsHalal • Vegetarian • Gluten-free • Dairy-free
- Lounge Bar
No additional info available
Amenities of Cinnamon Citadel KandyGreat facilities! Review score, 8.5
Most popular amenities
- Free Wifi
- Airport shuttle
- Free parking
- 3 restaurants
- Non-smoking rooms
- Room service
- Fitness center
- Facilities for disabled guests
- Bar
Outdoors
- Picnic area
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Activities
- Live music/Performance
- Tour or class about local cultureAdditional charge
- Badminton equipment
- Evening entertainment
- Water sports facilities on siteAdditional charge
- Entertainment staff
- HikingAdditional chargeOff-site
- Darts
- Ping-pong
Food & Drink
- Coffee house on site
- Fruit
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
InternetWifi is available in all areas and is free of charge.
ParkingFree public parking is available on site (reservation is not needed).
- Valet parking
- Parking garage
- Accessible parking
Front Desk Services
- Lockers
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Outdoor play equipment for kids
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safe
General
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Packed lunches
- Elevator
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
Spa
- Kids' pool
- Fitness
- Beach umbrellas
- Beach chairs/Loungers
- Fitness center
Languages Spoken
- English
House rulesCinnamon Citadel Kandy takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
24th December & 31st December supplement may apply for the Gala Dinners.
Please note all confirmed reservations will be billed in USD.
Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.
If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:
1) Authorization letter with card holder's signature
2) Copy of the card holder's card (front and back of card with card holder's signature)
3) Copy of the card holder’s passport or driver’s license
Please note that the resort may contact the cardholder for verification purposes.
Please note all cancelations will be charged inclusive of taxes.
A triple room can only consist of a maximum of one double bed and one single bed OR three single beds.
Please note the following check in/out times on the 5th and 6th of May 2018:
05th May: Check out at 09.00 am
06th May: Check in after 04.00 pm
For your reference, please note that we will be charging an additional 2.56% of the total rate for arrivals, effective from the 1st of October onwards, in the event that the final room bill will be paid in LKR.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Cinnamon Citadel Kandy of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
FAQs about Cinnamon Citadel Kandy
-
Cinnamon Citadel Kandy is 1.2 miles from the center of Kandy. All distances are measured in straight lines. Actual travel distances may vary.
-
Cinnamon Citadel Kandy offers the following activities/services (charges may apply):
- Fitness center
- Hiking
- Ping-pong
- Darts
- Evening entertainment
- Fitness
- Live music/Performance
- Badminton equipment
- Water sports facilities on site
- Entertainment staff
- Tour or class about local culture
-
Guests staying at Cinnamon Citadel Kandy can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Halal
- Asian
- American
- Buffet
-
The prices at Cinnamon Citadel Kandy may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Cinnamon Citadel Kandy has 3 restaurants:
- Panorama
- Cafe C
- Lounge Bar
-
Room options at Cinnamon Citadel Kandy include:
- Double
- Twin
-
Check-in at Cinnamon Citadel Kandy is from 2:00 PM, and check-out is until 12:00 PM.
