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Prices you can't beat!
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Booking is safe
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Manage your bookings online
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The staff speaks English
Hotel Cinnamon Citadel Kandy
Srimath Kuda Ratwatte Mawatha, 20000 Kandy, Sri Lanka – Great location - show map
After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
Excellent preventative measures taken for spread of COVID compared to many other hotels during the pandemic
Chinthaka
Sri Lanka
Sri LankaWe stayed at Cinnamon Citadel for our Anniversary celebration and we were impressed with their excellent hospitality since we checked in. Very beautiful hotel for relaxing. During the pandemic situation they have higher safety precautions followed ensuring the guests are safe. I ordered a Black Forest Gateaux and the Executive pastry chef Dushmantha made it very fresh and deliciously which we loved very much. He is an outstanding person who does beyond to make sure that we are satisfied with their service. We are delighted and grateful to the whole staff who made a memorable stay for us. We will definitely book again and will recommend to our friends and relatives too.
Gayathri
Sri Lanka
Sri LankaAmazing view Very friendly staff Well maintained Cleaned bathrooms Comfortable beds
Tharindu
Sri Lanka
Sri LankaIt was nice place to relax and enjoy delicious foods. All were set good and clean. Good service and specially have to mention about mr. Jayantha Kumara who gave us, ( to my mom) a exceptional service. Thanks. My next stay in Kandy would be the cinnamon citadel for sure.
Don
Canada
CanadaBeautiful view along the river. Excellent breakfast with a lot of options - both Western and local. Friendly staff.
Brian
Hong Kong
Hong KongI loved the room we stayed it which opened to the garden and view of the lovely river
Shriya
India
IndiaFantastic hotel - excellent value. Beautiful room and bathroom. Lots of different areas to sit and eat, drink and relax. Lovely pool with poolside service. Totally 5 star for 3 star price. Highly recommend. All the staff were so friendly and helpful. I would definitely go back it was the best thing about Kandy.
Donna
United Kingdom
United KingdomThe pool and bar area were nice to hang out. They gave us an upgrade for our honeymoon which was really nice and we really appreciated. The staff was really friendly and attentive.
Andrea
Peru
PeruWe loved the food at the restaurant. The chef, Mr. Pathmasiri, was extremely nice and talented. My son, whom wants to be a chef, really appreciated him coming to speak with us. Great service!
Tasha
Mexico
MexicoExcellent picturesque location, great dining and breakfast. Comfortable room. Nice bar and pricing
Gleb
Russia
Russia
Cinnamon Citadel Kandy
8.5
Very Good
710 reviews
- What guests loved the most:
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Chinthaka
Sri Lanka
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Gayathri
Sri Lanka
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Tharindu
Sri Lanka
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Don
Canada
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Brian
Hong Kong
-
Shriya
India
-
Donna
United Kingdom
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Andrea
Peru
-
Tasha
Mexico
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Gleb
Russia
Categories:
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Located 1,640 feet above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a mini-bar, tea/coffee making facilities and a TV with cable channels.
Panorama Restaurant features an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks.
Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organize trips to popular attractions such as the Pinnawala Elephant Orphanage.
Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.
Couples in particular like the location – they rated it 8.4 for a two-person trip.
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Most popular amenities
Free WiFi
Airport shuttle
Free parking
Restaurant
Non-smoking rooms
Room service
Tea/Coffee Maker in All Rooms
Bar
Currency Exchange: Need local currency? This property has currency exchange on site.
| Sleeps | Room Type | Price | ||
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| Max adults: 3. Max children: 2 |
Deluxe Room
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| Max adults: 3. Max children: 2 |
Superior Room
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| Max adults: 3. Max children: 2 |
Superior Garden Terrace
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| Max adults: 3. Max children: 2 |
Superior Double or Twin Room with Lake View
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Categories:
Show details
Hide details
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Pool, View
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View
See what guests loved the most:
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Chinthaka
Sri Lanka“Excellent preventative measures taken for spread of COVID compared to many other hotels during the pandemic ”
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Gayathri
Sri Lanka
“We stayed at Cinnamon Citadel for our Anniversary celebration and we were impressed with their excellent hospitality since we checked in. Very beautiful hotel for relaxing. During the pandemic situation they have higher safety precautions followed ensuring the guests are safe. I ordered a Black Forest Gateaux and the Executive pastry chef Dushmantha made it very fresh and deliciously which we loved very much. He is an outstanding person who does beyond to make sure that we are satisfied with their service. We are delighted and grateful to the whole staff who made a memorable stay for us. We will definitely book again and will recommend to our friends and relatives too.”
-
Tharindu
Sri Lanka
“Amazing view Very friendly staff Well maintained Cleaned bathrooms Comfortable beds”
-
-
Brian
Hong Kong“Beautiful view along the river. Excellent breakfast with a lot of options - both Western and local. Friendly staff. ”
-
Shriya
India“I loved the room we stayed it which opened to the garden and view of the lovely river ”
-
Donna
United Kingdom“Fantastic hotel - excellent value. Beautiful room and bathroom. Lots of different areas to sit and eat, drink and relax. Lovely pool with poolside service. Totally 5 star for 3 star price. Highly recommend. All the staff were so friendly and helpful. I would definitely go back it was the best thing about Kandy. ”
-
Andrea
Peru“The pool and bar area were nice to hang out. They gave us an upgrade for our honeymoon which was really nice and we really appreciated. The staff was really friendly and attentive. ”
-
Tasha
Mexico“We loved the food at the restaurant. The chef, Mr. Pathmasiri, was extremely nice and talented. My son, whom wants to be a chef, really appreciated him coming to speak with us. Great service! ”
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Gleb
Russia“Excellent picturesque location, great dining and breakfast. Comfortable room. Nice bar and pricing”
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About Cinnamon Citadel Kandy
Welcoming Booking.com guests since Mar 25, 2011
We speak your language
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What's nearby
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Kandy Lake0.6 miles
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Kandy Central Hospital0.7 miles
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Asgiriya Stadium0.8 miles
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Bahirawakanda Vihara Buddha Statue0.8 miles
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Kandy Clock Tower1.1 miles
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Kandy City Center Shopping Mall1.3 miles
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Udawatta Kele Sanctuary1.3 miles
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Bogambara Stadium1.4 miles
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Royal Palace Park1.4 miles
Restaurants & cafes
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Restaurant Cafe C0 miles
Top attractions
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Temple of Tooth Relic1.4 miles
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Sri Dalada Maligawa1.4 miles
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Kandy Museum1.5 miles
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Kandyan Art Association & Cultural Centre1.6 miles
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Lakeside Adventist Hospital1.9 miles
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Ceylon Tea Museum2.6 miles
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Kandy Royal Botanic Gardens3.2 miles
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Gadaladeniya Temple5.8 miles
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Pallekele International Cricket Stadium6.9 miles
Natural Beauty
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Lake Bogambara Lake4.3 miles
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Mountain Hanthana Mountain6.2 miles
Public transit
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Train Kandy Train Station1.3 miles
Closest Airports
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Bandaranaike International Airport51.3 miles
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Ratmalana Airport60.6 miles
*
All distances are measured in straight lines. Actual travel distances may vary.
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Brilliant!
2 Restaurants On Site
Cafe C
Food: European
Open for: Breakfast, Brunch, Dinner
Panorama
Food: International
Open for: Breakfast, Lunch, Dinner
4 reasons to choose Cinnamon Citadel Kandy
Amenities of Cinnamon Citadel Kandy
Great facilities! Review score, 8.5
Outdoors
Services & Extras
Pets
Pets are not allowed.
Activities
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
Front Desk Services
Entertainment & Family Services
Cleaning Services
Business Facilities
Safety & security
General
Pool and Spa
Languages Spoken
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Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Travel Sustainable measures
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
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Crib by request
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Free |
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Extra bed by request
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$13.63 per child, per night |
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Extra bed by request
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$13.63 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cinnamon Citadel Kandy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note all confirmed reservations will be billed in USD.
Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.
If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:
1) Authorization letter with card holder's signature
2) Copy of the card holder's card (front and back of card with card holder's signature)
3) Copy of the card holder’s passport or driver’s license
Please note that the resort may contact the cardholder for verification purposes.
Please note all cancelations will be charged inclusive of taxes.
A triple room can only consist of a maximum of one double bed and one single bed OR three single beds.
Please note the following check in/out times on the 5th and 6th of May 2018:
05th May: Check out at 09.00 am
06th May: Check in after 04.00 pm
Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.
If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:
1) Authorization letter with card holder's signature
2) Copy of the card holder's card (front and back of card with card holder's signature)
3) Copy of the card holder’s passport or driver’s license
Please note that the resort may contact the cardholder for verification purposes.
Please note all cancelations will be charged inclusive of taxes.
A triple room can only consist of a maximum of one double bed and one single bed OR three single beds.
Please note the following check in/out times on the 5th and 6th of May 2018:
05th May: Check out at 09.00 am
06th May: Check in after 04.00 pm
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Please inform Cinnamon Citadel Kandy of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Cinnamon Citadel Kandy
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Cinnamon Citadel Kandy has 2 restaurants:
- Cafe C
- Panorama
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Room options at Cinnamon Citadel Kandy include:
- Double
- Twin/Double
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Guests staying at Cinnamon Citadel Kandy can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Continental
- Vegetarian
- Asian
- American
- Buffet
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Yes, Cinnamon Citadel Kandy is popular with guests booking family stays.
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The following parking options are available to guests staying at Cinnamon Citadel Kandy (subject to availability):
- Parking on site
- Parking
- Secure parking
- Parking garage
- Accessible parking
- Free parking
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Check-in at Cinnamon Citadel Kandy is from 2:30 PM, and check-out is until 12:00 PM.
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Cinnamon Citadel Kandy offers the following activities/services (charges may apply):
- Fitness center
- Hiking
- Ping-pong
- Evening entertainment
- Cooking class
- Entertainment staff
- Water sports facilities on site
- Fitness
- Live music/Performance
- Tour or class about local culture
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Cinnamon Citadel Kandy is 1.2 miles from the center of Kandy.
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The prices at Cinnamon Citadel Kandy may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
