Hotel Cinnamon Citadel Kandy
Srimath Kuda Ratwatte Mawatha, 20000 Kandy, Sri Lanka – Great location - show map
We loved the food at the restaurant. The chef, Mr. Pathmasiri, was extremely nice and talented. My son, whom wants to be a chef, really appreciated him coming to speak with us. Great service!
MexicoExcellent picturesque location, great dining and breakfast. Comfortable room. Nice bar and pricing
RussiaGood hotel. Clean. Staff was nice.. good food too. The view is the best thing. Excellent view of the mountain and the lake.
United Arab EmiratesThis location is awesome 👏 located beside to the river and view was stunning. Peaceful lobby area and the foods are extraordinary 🥂🍻. Only thing that I have not satisfied is the receptionist 🥴 other than that fantastic location clean rooms
Sri LankaWe had a memorable stay. All thanks to the free upgrade and friendly staff. Very attentive and helpful. An anniversary cake was also provided to celebrate. Food was delicious, had a great time at the lounge and pool. Room attendant (sorry i dont know your name), Christina and Wasantha from Front Desk was exceptional. Thank you so much.
Sri LankaThe staff was amazing, very friendly, well trained, helps you out with everything, location wise , is not very child friendly, food was value for money , rooms should be a bit bigger, toilets were not very clean, but didn’t want to make an issue because of the staff been so polite , you have trained the well
Sri LankaExcellent location, clean facilities, lip smacking food, attentive team. Special kudos to the Chef.
IndiaLocation is just awesome with good rooms & good Breakfast.Hotel Staff was very co-operative & if someone is going for peace...surely this is the perfect place.
Saudi ArabiaWent for my honeymoon. Staffs were friendly and helpful. Pool was really nice. Has a nice view.
Sri LankaLocation by the river. Beautiful property. Interiors. Food by the pool was good contrary to other reviews. Big breakfast spread. Comfy beds. Pool. Option to take boat cruise along river. Perfect place to relax and take in views.
China
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Cinnamon Citadel Kandy This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Tasha
Mexico
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Gleb
Russia
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Gulneet
United Arab Emirates
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Lahiru
Sri Lanka
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Danuska
Sri Lanka
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Iresh
Sri Lanka
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Sj247
India
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Ammad
Saudi Arabia
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Nivethihan
Sri Lanka
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Derek
China
One of our top picks in Kandy.Located 1,640 feet above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a mini-bar, tea/coffee making facilities and a TV with cable channels.
Panorama Restaurant features an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks.
Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organize trips to popular attractions such as the Pinnawala Elephant Orphanage.
Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.
Couples in particular like the location – they rated it 8.4 for a two-person trip.
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RetryMost popular facilities
Good for couples – they rated the facilities 8.6 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Bookers love...
“friendly staff”
62 related reviews
“breakfast buffet”
45 related reviews
“swimming pool”
40 related reviews
Top Location: Highly rated by recent guests (8.4)
Breakfast Info
Continental, Vegetarian, Asian, American, Buffet
Good Coffee!
Free WiFi
Free parking available at the hotel
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| Max adults: 3 |
Deluxe Room
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| Max adults: 3 |
Superior Garden Terrace
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| Max adults: 3 |
Superior Double or Twin Room with Lake View
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| Max adults: 3 |
Superior Room
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Three and a half hours away from the airport and just 15 minutes away from the Kandy town, our hotel is located in the very heart of serenity. It’s a constantly recurring theme that embraces you at the reception, waits with you in the lobby, walks you through the hallways and stays with you in your room until you check out. And while all tranquility is clearly reflected in the contemporarily stylish interiors of the hotel, there are plenty of subtle reminders in the form of vibrant tones of red and traditional Kandyan art, reminding you that you’re still very much in the majestic realm of the ancient kings. The Cinnamon Citadel Kandy has 95 Lifestyle rooms, 24 Lifestyle plus rooms and 2 Lifestyle suites. All quiet, spacious and comfortable, with excellent amenities, absolute privacy and of course, breathtaking views.
Closest Landmarks *
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Kandy Lake0.6 miles
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Kandy Central Hospital0.7 miles
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Asgiriya Stadium0.8 miles
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Bahirawakanda Vihara Buddha Statue0.8 miles
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Kandy Clock Tower1.1 miles
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Kandy Train Station1.3 miles
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Kandy City Center Shopping Mall1.3 miles
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Udawatta Kele Sanctuary1.3 miles
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Bogambara Stadium1.4 miles
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Royal Palace Park1.4 miles
Restaurants & Markets *
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Cafe C Restaurant0 miles
Natural Beauty *
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Bogambara Lake Lake4.3 miles
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Hanthana Mountain Mountain6.2 miles
Closest Airports *
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Bandaranaike International Airport51.3 miles
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Ratmalana Airport60.6 miles
Most Popular Landmarks *
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Temple of Tooth Relic1.4 miles
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Sri Dalada Maligawa1.4 miles
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Kandy Museum1.5 miles
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Kandyan Art Association & Cultural Centre1.6 miles
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Lakeside Adventist Hospital1.9 miles
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Ceylon Tea Museum2.6 miles
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Kandy Royal Botanic Gardens3.2 miles
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Gadaladeniya Temple5.8 miles
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Pallekele International Cricket Stadium6.9 miles
What Travelers Love About This Location
“The location was great, felt like we were in the middle of nowhere but only a few minutes out of town! All the staff were amazing and went above and beyond to m...”
Australia“First of all it's a "Cinnamon" hotel. Weather it is located in Colombo or in a rural village, it is a Cinnamon hotel. So everything is great. Comf...”
Sri Lanka“Location is beautiful. Breakfast and dinner buffet was great. The rooms are big and they have everything.”
IndiaWhat would you like to know?
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Cafe C
Food: European
Open for: Breakfast, Brunch, Dinner
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Panorama
Food: International
Open for: Breakfast, Lunch, Dinner
5 reasons to choose Cinnamon Citadel Kandy
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Kandy
Facilities of Cinnamon Citadel Kandy Great facilities! Review score, 8.4
Most popular facilities
Outdoors
- Picnic area
- Outdoor furniture
- Sun deck
- BBQ facilities Additional charge
- Terrace
- Garden
Services & Extras
- Tickets to shows/attractions
Pets
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Pets are not allowed.
Activities
- Live music/Performance
- Cooking class Additional charge
- Tour or class about local culture Additional charge
- Evening entertainment
- Water sports facilities (on site) Additional charge
- Entertainment staff
- Hiking Off-site Additional charge
- Ping-pong
Food & Drink
- On-site coffee shop
- Chocolate/Cookies
- Fruit
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
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Free! Free public parking is available on site (reservation is not needed).
- Accessible parking
- Parking garage
- Secure parking
Health & Wellness Facilities
- Swimming pool
- Swimming pool
- Fitness
- Beach umbrellas
- Beach chairs/Loungers
- Shallow end
- Pool/Beach towels
- Pool with view
- Outdoor pool (year-round)
- Outdoor pool
- Fitness center
Front Desk Services
- Lockers
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Kids' TV channels
- Outdoor play equipment for kids
- Books, DVDs & music for kids
- Board games/Puzzles
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying
- Meeting/Banquet facilities Additional charge
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shared lounge/TV area
- Airport shuttle (additional charge)
- Designated smoking area
- Air conditioning
- Shops (on site)
- Packed lunches
- Elevator
- VIP room facilities
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cinnamon Citadel Kandy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.
If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:
1) Authorization letter with card holder's signature
2) Copy of the card holder's card (front and back of card with card holder's signature)
3) Copy of the card holder’s passport or driver’s license
Please note that the resort may contact the cardholder for verification purposes.
Please note all cancelations will be charged inclusive of taxes.
A triple room can only consist of a maximum of one double bed and one single bed OR three single beds.
Please note the following check in/out times on the 5th and 6th of May 2018:
05th May: Check out at 09.00 am
06th May: Check in after 04.00 pm
FAQs about Cinnamon Citadel Kandy
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Cinnamon Citadel Kandy offers the following activities/services (charges may apply):
- Fitness center
- Hiking
- Ping-pong
- Evening entertainment
- Fitness
- Tour or class about local culture
- Cooking class
- Live music/Performance
- Entertainment staff
- Water sports facilities (on site)
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Check-in at Cinnamon Citadel Kandy is from 2:30 PM, and check-out is until 12:00 PM.
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Guests staying at Cinnamon Citadel Kandy can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Continental
- Vegetarian
- Asian
- American
- Buffet
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Cinnamon Citadel Kandy has 2 restaurants:
- Cafe C
- Panorama
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The following parking options are available to guests staying at Cinnamon Citadel Kandy (subject to availability):
- Parking
- Free parking
- On-site parking
- Secure parking
- Parking garage
- Accessible parking
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The prices at Cinnamon Citadel Kandy may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Cinnamon Citadel Kandy include:
- Double
- Twin/Double
- BBasic Room
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
