Name: Cinnamon Citadel Kandy
Address: Srimath Kuda Ratwatte Mawatha, 20000 Kandy, Sri Lanka, Srimath Kuda Ratwatte Mawatha, Kandy District, 20000, Sri Lanka
Price range: Prices for upcoming dates start at $58 per night (We Price Match)
Rating: 8.1

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (924)

Cinnamon Citadel Kandy

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

Srimath Kuda Ratwatte Mawatha, 20000 Kandy, Sri Lanka –

Traveler photo of Kandy

July 26, 2016

Lock in a great price for Cinnamon Citadel Kandy – rated 8.1 by recent guests!

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The hotel is in an amazing setting, in the forest and on the river. The facilities were great, and there is a very relaxed vibe about the place. Excellent breakfast. I found it to be good value for money.

Frants, United Arab Emirates

Room nice and comfortable, outdoors garden and views very beautiful

Guillem, Spain

Wonderful location View of the Mahaweli River Nice Lawn Spacious Rooms Good Swimming Pool Tasty Food Loved everything about it

Vignesh, India

Staffs are so nice Location is very Good Breakfast nice

Abdulaleem, Saudi Arabia

Close to Kandy but far enough away to be peaceful. The location is simply so relaxing. Eat in the lovely restaurant or in the most comfortable of bars. Or even room service. We tried them all and enjoyed everyone one of them. The staff (Aditya ) were so so helpful when we had a last minute change of hotels. Thank you Cinnamon Citadel for getting our quick tour of Sri Lanka to the best possible start. We will come back one day... and send our friends :D xx

Martin, United Kingdom

Location View Garden Pool Staff especially miss Kalhari was very helpful and knowledgeable.

Haila, Saudi Arabia

Excellent location neatly tucked away from the city beside a river and abundance of greenery all around. Nice place to relax and amazing views. Staff mostly were nice and courteous and the hotel despite being over 30 years old has done an excellent job in maintaining the decor and the property looks good.

Akashdeep, India

Beautiful hotel with a wonderful lobby and view from the bar and the swimming pool. Excellent restaurant with a buffet which worth it.

Didier, France

I really like the whole experience. We stayed for 4 nights and we felt really comfortable. The staff was very helpful and pleasant at all times. The room was spacious and well maintained . We had a room on the ground floor with direct access to the gardens, which was a nice addition. Breakfast was good with many different choices. We also tried the special seafood dinner, which was delicious.

Kathrin, Austria

Hospitality was excellent and we enjoyed the relaxing atmosphere.

Edward, Sri Lanka

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8.1

Staff

What guests loved the most:
“The hotel is in an amazing setting, in the forest and on the river. The facilities were great, and there is a very relaxed vibe about the place. Excellent breakfast. ”

Frants United Arab Emirates
“Room nice and comfortable, outdoors garden and views very beautiful”

Guillem Spain
“Wonderful location View of the Mahaweli River Nice Lawn Spacious Rooms Good Swimming Pool Tasty Food Loved everything about it”

Vignesh India
“Staffs are so nice Location is very Good Breakfast nice”

Abdulaleem Saudi Arabia
“Close to Kandy but far enough away to be peaceful. The location is simply so relaxing. Eat in the lovely restaurant or in the most comfortable of bars. Or even room service. ”

Martin United Kingdom
“Location View Garden Pool Staff especially miss Kalhari was very helpful and knowledgeable.”

Haila Saudi Arabia
“Excellent location neatly tucked away from the city beside a river and abundance of greenery all around. Nice place to relax and amazing views. ”

Akashdeep India
“Beautiful hotel with a wonderful lobby and view from the bar and the swimming pool. Excellent restaurant with a buffet which worth it.”

Didier France
“I really like the whole experience. We stayed for 4 nights and we felt really comfortable. The staff was very helpful and pleasant at all times. The room was spacious and well maintained . ”

Kathrin Austria
“Hospitality was excellent and we enjoyed the relaxing atmosphere.”

Edward Sri Lanka

One of our top picks in Kandy.

Located 1,640 feet above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a mini-bar, tea/coffee making facilities and a TV with cable channels.

Panorama Restaurant features an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks.

Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organize trips to popular attractions such as the Pinnawala Elephant Orphanage.

Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

We speak your language!

Cinnamon Citadel Kandy has been welcoming Booking.com guests since Mar 25, 2011

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Most Popular Facilities

Swimming Pool

Free WiFi

Free Parking

Restaurant

Non-smoking Rooms

Room Service

Bar

Good for couples – they rated the facilities 8.4 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

“amazing views”
92 related reviews

“excellent quality of food”
69 related reviews

“great pool area”
55 related reviews

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Continental, Vegetarian, Asian, American, Buffet

Free WiFi

Free Parking Available On Site

Activities:

Evening Entertainment

Live Music/Performance

Checkin day

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Checkout day

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Availability

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Just booked in Kandy: 1 resort like Cinnamon Citadel Kandy was just booked

An Inside Look at Cinnamon Citadel Kandy

Three and a half hours away from the airport and just 15 minutes away from the Kandy town, our hotel is located in the very heart of serenity. It’s a constantly recurring theme that embraces you at the reception, waits with you in the lobby, walks you through the hallways and stays with you in your room until you check out. And while all tranquility is clearly reflected in the contemporarily stylish interiors of the hotel, there are plenty of subtle reminders in the form of vibrant tones of red and traditional Kandyan art, reminding you that you’re still very much in the majestic realm of the ancient kings. The Cinnamon Citadel Kandy has 95 Lifestyle rooms, 24 Lifestyle plus rooms and 2 Lifestyle suites. All quiet, spacious and comfortable, with excellent amenities, absolute privacy and of course, breathtaking views.

Area Info –

Closest Landmarks

Kandy Lake
0.6 miles
Kandy Central Hospital
0.7 miles
Asgiriya Stadium
0.8 miles
Bahirawakanda Vihara Buddha Statue
0.8 miles
Kandy Clock Tower
1.1 miles
Kandy railway station
1.3 miles
Kandy City Center Shopping Mall
1.3 miles
Udawatta Kele Sanctuary
1.3 miles
Bogambara Stadium
1.4 miles
Royal Palace Park
1.4 miles

Restaurants & Markets

Cafe C Restaurant
0 miles

Natural Beauty

Bogambara Lake Lake
4.3 miles
Hanthana Mountain Mountain
6.2 miles

Closest Airports

Bandaranaike International Airport
51.3 miles

What Travelers Love About This Location

“Lovely bush setting, pool and bar area well laid out, a relaxing space. Spacious room, good facilities, especially the shower. Food excellent. Helpful friendly staff.”

Peter

New Zealand

“The room was large and comfortable. The food was fantastic. The pool was lovely and the service was fantastic. My favorite thing about the hotel was the gathering area in the center lobby bar overlooking the pool. Great ambiance”

marissa

United States of America

“1. Great location, in front of the river, impressive view. 2. Live music and band, good performance 3. Big room and bathroom 4. Value for money buffet 5. Big swimming pool ”

Chuanhai

United Arab Emirates

Are you missing any information about this area?

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1 Restaurant On Site

Cafe C

Open for: Breakfast, Lunch, Dinner

Menu: À la carte

5 Reasons to Choose Cinnamon Citadel Kandy

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Kandy

House Rules Cinnamon Citadel Kandy takes special requests – add in the next step!

Check-in

From 2:30 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 5 years stays free of charge when using existing beds.

One child from 5 to 12 years is charged USD 50 per person per night in an extra bed.

Free! One child under 5 years stays free of charge in a crib.

The maximum number of extra beds/cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Cinnamon Citadel Kandy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note all confirmed reservations will be billed in USD.

Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.

If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:

1) Authorization letter with card holder's signature
2) Copy of the card holder's card (front and back of card with card holder's signature)
3) Copy of the card holder’s passport or driver’s license

Please note that the resort may contact the cardholder for verification purposes.

Please note all cancellations will be charged inclusive of taxes.

A triple room can only consist of a maximum of one double bed and one single bed OR three single beds.

Please note the following check in/out times on the 5th and 6th of May 2018:

05th May: Check out at 09.00 am
06th May: Check in after 04.00 pm

See all guest reviews for Cinnamon Citadel Kandy

Newest Reviews for Cinnamon Citadel Kandy

Reviewed: September 16, 2018

Frants
United Arab Emirates
8.8

“Great setting and relaxed vibe. Will return.”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
눉It's a bit far from town (10-15 mins by Tuc-Tuc) but it's worth it given the great setting. There was a lot of noise from the kitchen above us, and they moved us after the first night.
눇The hotel is in an amazing setting, in the forest and on the river. The facilities were great, and there is a very relaxed vibe about the place. Excellent breakfast. I found it to be good value for money.

Stayed in August 2018
Reviewed: September 16, 2018

Elaine
Sri Lanka
10

Exceptional
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
눇Great staff, amazing location and so quiet.

Stayed in August 2018
Reviewed: September 12, 2018

Guillem
Spain
Age group: 45 – 54
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눇Room nice and comfortable, outdoors garden and views very beautiful

Stayed in August 2018
Reviewed: September 9, 2018

Vignesh
India
9.6

“Awesomeness”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
눇Wonderful location View of the Mahaweli River Nice Lawn Spacious Rooms Good Swimming Pool Tasty Food Loved everything about it

Stayed in September 2018
Reviewed: September 8, 2018

Abdulaleem
Saudi Arabia

2 helpful votes
8.8

“Nice time at Cinnamon Citadel Kandy”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
눉The carpet in the room The sound proof
눇Staffs are so nice Location is very Good Breakfast nice

Stayed in September 2018
Reviewed: September 8, 2018

Mohamed
United Kingdom

3 helpful votes
7.1

Good
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Not very baby friendly, no wheel chair access for buggies when going to deluxe room. This was particularly difficult for us.
눇Great spot by the Mahaveli river

Stayed in September 2018
Reviewed: September 5, 2018

Martin
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Nothing that I can think of.
눇Close to Kandy but far enough away to be peaceful. The location is simply so relaxing. Eat in the lovely restaurant or in the most comfortable of bars. Or even room service. We tried them all and enjoyed everyone one of them. The staff (Aditya ) were so so helpful when we had a last minute change of hotels. Thank you Cinnamon Citadel for getting our quick tour of Sri Lanka to the best possible start. We will come back one day... and send our friends :D xx

Stayed in September 2018
Reviewed: September 3, 2018

Anonymous
Australia
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Check-in was a nightmare after a long trip. It was very frustrating with lots of unnecessary paperwork without even being offered a drink.
눇The breakfast was delicious!

Stayed in August 2018
Reviewed: August 30, 2018

Gaurawa
Italy
Age group: 25 – 34
10

“Great place to stay ”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Nothing
눇Everything

Stayed in August 2018
Reviewed: August 26, 2018

Haila
Saudi Arabia

1 helpful vote
8.3

“Excellent riverside location ”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Nothing
눇Location View Garden Pool Staff especially miss Kalhari was very helpful and knowledgeable.

Stayed in August 2018
Reviewed: August 22, 2018

Haila
Saudi Arabia

1 helpful vote
8.8

“Riverside ”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉Expensive High taxes 25%
눇Great location and river view

Stayed in August 2018
Reviewed: August 19, 2018

Akashdeep
India
8.8

“Tranquil place with amazing views and nice place to relax”
- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
눉The only point to note that a drive to the city center is a good 15 mins.
눇Excellent location neatly tucked away from the city beside a river and abundance of greenery all around. Nice place to relax and amazing views. Staff mostly were nice and courteous and the hotel despite being over 30 years old has done an excellent job in maintaining the decor and the property looks good.

Stayed in August 2018
Reviewed: August 16, 2018

Lullh
Saudi Arabia
8.3

“Not as expected”
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉They gave me two separated rooms while I asked for two rooms with inter connection . The visa didn't work in this hotel. It is the only hotel that did so . It was good but comparing to the high amount of money I paid,it was disappointing
눇The view is wonderful

Stayed in August 2018
Reviewed: August 11, 2018

Anonymous
Hungary
5.8

“Will never go again, and wouldn't recommend to anybody”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
눉Something got stolen from my room. I went to talk to the hotel managment and they weren't helpful at all. They seemed like they don't want to help me so i told them i will call the police. When i said that all the security showed up in the room. It looked like,they were trying to intimidate me. Very bad hotel managment....you should respect your guest and protect them from thiefs...Sad that in this hotel the opposite is happening!!!
눇Good location, nice views.

Stayed in August 2018
Reviewed: August 10, 2018

Didier
France
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
눇Beautiful hotel with a wonderful lobby and view from the bar and the swimming pool. Excellent restaurant with a buffet which worth it.

Stayed in August 2018

Sleeps	Room Type
	Superior Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 312 ft² Room has cable TV, minibar and tea/coffee maker. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Balcony • Sitting area • Free toiletries • Fan • Toilet • Bathroom • Slippers • Cable channels • Tile/Marble floor • View • Wake-up service • Alarm clock Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Triple Room 1 twin bed and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 312 ft² Room has cable TV, minibar and tea/coffee maker. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Balcony • Sitting area • Free toiletries • Fan • Toilet • Bathroom • Slippers • Cable channels • Tile/Marble floor • View • Wake-up service • Alarm clock Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 388 ft² Rooms are spacious and have DVD players. They also have a cable TV, minibar and tea/coffee maker. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Balcony • Bathrobe • Sitting area • Free toiletries • DVD Player • Fan • Toilet • Bathroom • Slippers • Cable channels • Tile/Marble floor • Wake-up service • Alarm clock Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe Triple Room 1 twin bed and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 388 ft² Rooms are spacious and have DVD players. They also have a cable TV, minibar and tea/coffee maker. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Balcony • Bathrobe • Sitting area • Free toiletries • DVD Player • Fan • Toilet • Bathroom • Slippers • Cable channels • Tile/Marble floor • Wake-up service • Alarm clock Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Cinnamon Citadel Kandy

Cinnamon Citadel Kandy This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

Guests Love...

Availability

See availability Area Info – Great location - show map

Closest Landmarks

Restaurants & Markets

Natural Beauty

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Cafe C

5 Reasons to Choose Cinnamon Citadel Kandy

Why book with us?

See availability Resort Facilities at Cinnamon Citadel Kandy Great facilities! Review score, 8.1

Most Popular Facilities

Outdoors

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

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Newest Reviews for Cinnamon Citadel Kandy

Frants

Elaine

Guillem

Vignesh

Abdulaleem

Mohamed

Martin

Anonymous

Gaurawa

Haila

Haila

Akashdeep

Lullh

Anonymous

Didier

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Cinnamon Citadel Kandy

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Resort Facilities at Cinnamon Citadel Kandy Great facilities! Review score, 8.1

House Rules Cinnamon Citadel Kandy takes special requests – add in the next step!