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Located 1,640 feet above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a mini-bar, tea/coffee making facilities and a TV with cable channels.

Panorama Restaurant features an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks.

Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organize trips to popular attractions such as the Pinnawala Elephant Orphanage.

Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Cinnamon Citadel Kandy has been welcoming Booking.com guests since Mar 25, 2011

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Vegetarian, Asian, American, Buffet

Free parking available at the hotel


Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Cinnamon Citadel Kandy

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Property questions and answers

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Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Kandy Lake
    0.6 miles
  • Kandy Central Hospital
    0.7 miles
  • Asgiriya Stadium
    0.8 miles
  • Bahirawakanda Vihara Buddha Statue
    0.8 miles
  • Kandy Clock Tower
    1.1 miles
  • Kandy City Center Shopping Mall
    1.3 miles
  • Udawatta Kele Sanctuary
    1.3 miles
  • Bogambara Stadium
    1.4 miles
  • Royal Palace Park
    1.4 miles
Restaurants & cafes
  • Restaurant Cafe C
    0 miles
Top attractions
  • Temple of Tooth Relic
    1.4 miles
  • Sri Dalada Maligawa
    1.4 miles
  • Kandy Museum
    1.5 miles
  • Kandyan Art Association & Cultural Centre
    1.6 miles
  • Lakeside Adventist Hospital
    1.9 miles
  • Ceylon Tea Museum
    2.6 miles
  • Kandy Royal Botanic Gardens
    3.2 miles
  • Gadaladeniya Temple
    5.8 miles
  • Pallekele International Cricket Stadium
    6.9 miles
Natural Beauty
  • Lake Bogambara Lake
    4.3 miles
  • Mountain Hanthana Mountain
    6.2 miles
Public transit
  • Train Kandy Train Station
    1.3 miles
Closest Airports
  • Bandaranaike International Airport
    51.3 miles
  • Ratmalana Airport
    60.6 miles
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2 Restaurants On Site

    Cafe C

    Food: European

    Open for: Breakfast, Brunch, Dinner

    Panorama

    Food: International

    Open for: Breakfast, Lunch, Dinner

Amenities of Cinnamon Citadel Kandy Great facilities! Review score, 8.5
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities Additional charge
  • Terrace
  • Garden
Activities
  • Live music/Performance
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Evening entertainment
  • Water sports facilities on site Additional charge
  • Entertainment staff
  • Hiking Off-site Additional charge
  • Ping-pong
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Designated smoking area
  • Air conditioning
  • Packed lunches
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Pool and Spa
  • Kids' pool
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Fitness center
Languages Spoken
  • English
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House rules Cinnamon Citadel Kandy takes special requests – add in the next step!

Check-in

From 2:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 14 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Crib by request
Free
6 years old
Crib by request
Free
Extra bed by request
$13.63 per child, per night
7+ years
Extra bed by request
$13.63 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cinnamon Citadel Kandy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note all confirmed reservations will be billed in USD.

Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.

If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:

1) Authorization letter with card holder's signature
2) Copy of the card holder's card (front and back of card with card holder's signature)
3) Copy of the card holder’s passport or driver’s license

Please note that the resort may contact the cardholder for verification purposes.

Please note all cancelations will be charged inclusive of taxes.

A triple room can only consist of a maximum of one double bed and one single bed OR three single beds.

Please note the following check in/out times on the 5th and 6th of May 2018:

05th May: Check out at 09.00 am
06th May: Check in after 04.00 pm

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Please inform Cinnamon Citadel Kandy of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Cinnamon Citadel Kandy

  • The prices at Cinnamon Citadel Kandy may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Cinnamon Citadel Kandy is 1.2 miles from the center of Kandy.

  • Guests staying at Cinnamon Citadel Kandy can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American
    • Buffet

  • Check-in at Cinnamon Citadel Kandy is from 2:30 PM, and check-out is until 12:00 PM.

  • Room options at Cinnamon Citadel Kandy include:

    • Double
    • Twin/Double

  • Cinnamon Citadel Kandy has 2 restaurants:

    • Panorama
    • Cafe C

  • Cinnamon Citadel Kandy offers the following activities/services (charges may apply):

    • Fitness center
    • Hiking
    • Ping-pong
    • Evening entertainment
    • Cooking class
    • Entertainment staff
    • Water sports facilities on site
    • Fitness
    • Live music/Performance
    • Tour or class about local culture