Name: Heritance Tea Factory
Address: The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., 22220 Nuwara Eliya, Sri Lanka, The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., Nuwara Eliya District, 22220, Sri Lanka
Price range: Prices for upcoming dates start at £135 per night (We Price Match)
Rating: 8.6

Info & prices
Facilities
House rules
The fine print
Guest reviews (771)

Hotel Heritance Tea Factory

This is a Preferred Partner property. It is committed to providing guests with a positive experience thanks to its commendable service and good value. This property may pay Booking.com a bit more to be in this Programme. Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step.

The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., 22220 Nuwara Eliya, Sri Lanka –

Lock in a great price for Heritance Tea Factory - rated 8.6 by recent guests.

to get started.

The location was unique (although the distance to the center of the city was not clearly mentioned) The service, reception, F&B were just top. We highly recommend the Tea Factory.

Prince, Belgium

The building is superbly restored such a wonderful experience to stay here. Wonderful restaurant. The waiters and chef were very welcoming and friendly.

Allison, Australia

Fabulous, delightful service from every single member of staff. Tea picking was a great bonus- even better was being presented with a bag of what we’d picked all processed and ready to drink when we checked out.

Sallyann, United Kingdom

Hotel looks amazing, staff great and so the location. The rooms themselves are okay. Spa was a great experience! Excellent cuisine too 👍

Miike, Poland

First of all, you simply can‘t beat the location. Situated on a hill, overlooking teaplantations and forest. The hotel itself feels a bit like a museum, simply walking through the corridors is an experience. We also loved the rose gardens and the tea plucking tour they offer. Everybody was very friendly and professional. Even though it‘s expensive, it‘s more than worth it :)

Corinne, Switzerland

Great accommodation in old tea factory style. Rooms are very spacious and well equipped with a beautiful view. Staff is extremely polite and friendly!

Constantin, Germany

Excellent and very informative as regards tea production. We participated in the" tea plucking " which was hilarious.The accommodation was first rate and the use of old machinery etc was ingenious.We also had dinner in the train carriage was entertaining as well as providing first class food. To sum up an all round top class experience

Freemad, United Kingdom

We loved the position and grounds of the tea factory. The ground floor was beautiful and well designed and interesting.

Laura, United Kingdom

Very special venue with excellent service and views. Not really easy to access, but definitely worth!

Tomaz, Slovenia

One of my favourite hotels I have ever stayed in. Such a beautiful setting and such a unique hotel. The service was amazing and we loved our dinner in the dining train carriage. The tea picking and tasting tours were so much fun! Thank you for a wonderful stay.

Jasmin, United Kingdom

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9.1

Staff
Highly rated for:
Family-friendly atmosphere
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Great breakfast
Highly rated for:
Very comfy beds
Highly rated for:
Views from the property
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Views from the property
Highly rated for:
Great check-in experience
Highly rated for:
Views from the property

What guests loved the most:
“The location was unique (although the distance to the center of the city was not clearly mentioned) The service, reception, F&B were just top. We highly recommend the Tea Factory.”

Prince Belgium
“The building is superbly restored such a wonderful experience to stay here. Wonderful restaurant. The waiters and chef were very welcoming and friendly.”

Allison Australia
“Fabulous, delightful service from every single member of staff. Tea picking was a great bonus- even better was being presented with a bag of what we’d picked all processed and ready to drink when we...”

Sallyann United Kingdom
“Hotel looks amazing, staff great and so the location. The rooms themselves are okay. Spa was a great experience! Excellent cuisine too 👍”

Miike Poland
“First of all, you simply can‘t beat the location. Situated on a hill, overlooking teaplantations and forest. ”

Corinne Switzerland
“Great accommodation in old tea factory style. Rooms are very spacious and well equipped with a beautiful view. Staff is extremely polite and friendly! ”

Constantin Germany
“Excellent and very informative as regards tea production. We participated in the" tea plucking " which was hilarious.The accommodation was first rate and the use of old machinery etc was...”

Freemad United Kingdom
“We loved the position and grounds of the tea factory. The ground floor was beautiful and well designed and interesting.”

Laura United Kingdom
“Very special venue with excellent service and views. Not really easy to access, but definitely worth!”

Tomaz Slovenia
“One of my favourite hotels I have ever stayed in. Such a beautiful setting and such a unique hotel. The service was amazing and we loved our dinner in the dining train carriage. ”

Jasmin United Kingdom

Get the celebrity treatment with world-class service at Heritance Tea Factory

One of our top picks in Nuwara Eliya.Heritance Tea Factory Offers you the ultimate colonial- style stay experience enhanced by the tea plantation and the misty mountains. Located 2.5 hours away from the hill capital, Kandy, the hotel offers discounted transfer facilities for the guests coming to view the Kandy perahara.

The hotel features luxurious spa, tea-picking tours. Cozy guestrooms come with a mini bar, cable TV and free organic tea leaves. The en suite bathroom is included with a bathtub and a rain shower.

The hotel offers mini golf and Billiards in true colonial style and the guests are welcome to use the fitness facilities in the fitness room. Accommodation and meals are free for hired drivers of in-house guests.

Heritance Tea Factory offers you the ultimate dinning experience through it’s Kenmare restaurant serving Eastern and Western dishes and a special experience of Dinning on the wheels where the guests can experience dinning inside a train carriage featuring Western and European meals.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

We speak your language!

Heritance Tea Factory has been welcoming Booking.com guests since 4 Aug 2010.

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Most popular facilities

Free WiFi

Free parking

Spa and wellness centre

Restaurant

Non-smoking rooms

Airport shuttle

Bar

Good for couples - they rate the facilities 8.7 for two-person stays.

Currency exchange: Need local currency? This property offers currency exchange on site.

Guests love...

“tea plantation”
38 related reviews

“beautiful hotel”
33 related reviews

“beautiful location”
31 related reviews

“boutique style”

Top location: Highly rated by recent guests (8.5)

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Asian

Free private parking available at the hotel

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Availability

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Booked 6 times in the last 24 hours on our site

An inside look at Heritance Tea Factory

Heritance Tea Factory is nested in the mountain range that is considered the birthplace of the world’s best tea. The original tea factory was constructed in the days of British Raj. The 54 cosy, carpeted bedrooms come with bathtubs showers in heating for when the mists close in. Our main restaurant, we offer the unusual experience of dining in a 1930s narrow-gauge railway carriage. In addition to finding out about the local wildlife and community on our nature treks, you have the chance to pick your own tea and have it processed in our Mini Tea Factory, so you can take a little piece of Sri Lanka home with you.

Hotel surroundings – Guests loved walking around the neighbourhood!

Closest landmarks

Seetha Amman Temple
4.3 miles
Galway's Land National Park
4.4 miles
Gregory Lake
4.4 miles
Hakgala Botanical Garden
4.6 miles
Victoria Park of Nuwara Eliya
4.7 miles
Mackwoods Museum
4.8 miles
Nuwara Eliya Post Office
4.8 miles
Nuwara Eliya Golf Club
5.3 miles
Royal Colombo Golf Club
5.3 miles
Nanu Oya Railway Station
7 miles

Natural beauty

Gregory Lake Lake
4.4 miles

Closest airports

Mattala Rajapaksa International Airport
52.2 miles

What travellers love about this location

“Very special venue with excellent service and views. Not really easy to access, but definitely worth! ”

Tomaz

Slovenia

8.7

“Amazing Location around tea fields. Tea picking and tea tasting was a great experience. Very nice, atmospheric building in a resorted tea factory.”

Moka_moka

United Kingdom

7.9

“Located on tea plantation, some great local activities to do, picking tea & local guide walk Staff and rooms are amazing, this place was our highlight of o...”

Scott

Australia

Are you missing any information about this area?

Brilliant!

1 restaurant on site

Restaurant

Cuisine: Asian

Menu: Buffet & à la carte

5 reasons to choose Heritance Tea Factory

Why book with us

Manage your bookings online

The staff speak English

Booking is safe

One of our top picks in Nuwara Eliya

House rules Heritance Tea Factory takes special requests - add in the next step!

Check-in

From 14:00 hours

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

All children are welcome.

Free! One child under 6 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

Heritance Tea Factory accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please present the same credit card used to guarantee your booking when checking in or making payment at the property.

If you are making payment using another cardholder's credit card, please provide the following to the property prior to your arrival: (property may contact the cardholder for verification purposes)

Authorisation letter with cardholder's signature
Copy of the cardholder's card (front and back of card with cardholder's signature)
Copy of the cardholder’s passport or driver’s license

Please note that extra bed/crib cannot be accommodated in the rooms and twin rooms booked on single occupancy will incur relevant extra charges.

Peak Period (20th Dec. 2018 - 15th Jan. 2019)
Special Offer Policy: No Amendments, No cancellations can be made. The reservations made are non-transferable. If canceled, amended or no-show 100% of the total stay will be charged.

“The location was unique (although the distance to the center of the city was not clearly mentioned) The service, reception, F&B were just top. We highly recommend the Tea Factory.”

Prince

Belgium

“Fabulous, delightful service from every single member of staff. Tea picking was a great bonus- even better was being presented with a bag of what we’d picked all processed and ready to drink when we checked out.”

Sallyann

“First of all, you simply can‘t beat the location. Situated on a hill, overlooking teaplantations and forest. The hotel itself feels a bit like a museum, simply walking through the corridors is an experience. We also loved the rose gardens and the tea plucking tour they offer. Everybody was very friendly and professional. Even though it‘s expensive, it‘s more than worth it :)”

Corinne

Switzerland

“Excellent and very informative as regards tea production. We participated in the" tea plucking " which was hilarious.The accommodation was first rate and the use of old machinery etc was ingenious.We also had dinner in the train carriage was entertaining as well as providing first class food. To sum up an all round top class experience”

Freemad

“One of my favourite hotels I have ever stayed in. Such a beautiful setting and such a unique hotel. The service was amazing and we loved our dinner in the dining train carriage. The tea picking and tasting tours were so much fun! Thank you for a wonderful stay.”

Jasmin

See all guest reviews for Heritance Tea Factory

Newest reviews for Heritance Tea Factory

Reviewed: 29 April 2019

Prince
Belgium

1 helpful vote
10

Exceptional
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 2 nights
The location was unique (although the distance to the center of the city was not clearly mentioned) The service, reception, F&B were just top. We highly recommend the Tea Factory.

Stayed in April 2019
Reviewed: 26 April 2019

Aisha
Saudi Arabia
Age group: 25 – 34

2 helpful votes
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Mmmm nothing !
Every thing was Perfect ! Good place to relax .

Stayed in April 2019
Reviewed: 26 April 2019

Michael
Australia
9.2

Superb
- • Leisure trip
- • Couple
- • Executive Floor - Deluxe Double
- • Stayed 1 night
- • Submitted via mobile
Not being informed about the dress code for the evening meal
Lovey place very peaceful

Stayed in March 2019
Reviewed: 24 April 2019

Kiran
USA
10

Exceptional
- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
The location was awesome

Stayed in March 2019
Reviewed: 13 April 2019

Nathalie
United Arab Emirates

2 helpful votes
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Executive Floor - Deluxe Double
- • Stayed 1 night
- • Submitted via mobile
The feeling of this gone by era - very special, the time it takes to plak the tea.. a lovely place to discover

Stayed in April 2019
Reviewed: 11 April 2019

Allison
Australia
9.2

“A wonderful experience in a beautiful setting.”
- • Leisure trip
- • Couple
- • Executive Floor - Deluxe Double
- • Stayed 1 night
- • Submitted via mobile
Nothing.
The building is superbly restored such a wonderful experience to stay here. Wonderful restaurant. The waiters and chef were very welcoming and friendly.

Stayed in April 2019
Reviewed: 6 April 2019

Sallyann
United Kingdom
9.6

“A relaxing, stunning few days- we were made to feel so special and welcome.”
- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing!
Fabulous, delightful service from every single member of staff. Tea picking was a great bonus- even better was being presented with a bag of what we’d picked all processed and ready to drink when we checked out.

Stayed in April 2019
Reviewed: 5 April 2019

Miike Grzeczyn
Poland
Age group: 35 – 44
8.3

Very good
- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Charging us 2250 lkr for the towel that we got dirty. Bit too much and disappointing.
Hotel looks amazing, staff great and so the location. The rooms themselves are okay. Spa was a great experience! Excellent cuisine too 👍

Stayed in April 2019
Reviewed: 2 April 2019

Carole
USA

2 helpful votes
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
It is a little bit of a journey to get there from the nearest town and railway and the taxi drivers charge a premium for this location.
The beautiful location on the hillside above tea plantation country was especially lovely and unique.

Stayed in April 2019
Reviewed: 30 March 2019

Stranger900
Saudi Arabia
2.9

“Wrong hotel”
- • Leisure trip
- • Family with young children
- • Executive Floor - Deluxe Double
- • Stayed 3 nights
- • Submitted via mobile
In the middle of nowhere
Nothing

Stayed in March 2019
Reviewed: 21 March 2019

Corinne
Switzerland

3 helpful votes
9.6

“Breathtaking scenery”
- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
I guess you could say that the rooms might be a little bit outdated considering the very high price, but for us that was part of the athmosphere. However, the food was really nothing special. Considering the standard of the hotel and the prices, I expected more.
First of all, you simply can‘t beat the location. Situated on a hill, overlooking teaplantations and forest. The hotel itself feels a bit like a museum, simply walking through the corridors is an experience. We also loved the rose gardens and the tea plucking tour they offer. Everybody was very friendly and professional. Even though it‘s expensive, it‘s more than worth it :)

Stayed in March 2019
Reviewed: 20 March 2019

Constantin
Germany
9.2

Superb
- • Leisure trip
- • Solo traveller
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Not a place for solo travellers as this attracts romantic couples and older travel groups.
Great accommodation in old tea factory style. Rooms are very spacious and well equipped with a beautiful view. Staff is extremely polite and friendly!

Stayed in March 2019
Reviewed: 17 March 2019

Freemad
United Kingdom
Age group: 65+
9.6

“An exceptional experience”
- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Excellent and very informative as regards tea production. We participated in the" tea plucking " which was hilarious.The accommodation was first rate and the use of old machinery etc was ingenious.We also had dinner in the train carriage was entertaining as well as providing first class food. To sum up an all round top class experience

Stayed in February 2019
Reviewed: 10 March 2019

AzizQ8
Kuwait
Age group: 25 – 34
8.3

Very good
- • Leisure trip
- • Couple
- • Executive Floor - Deluxe Double
- • Stayed 1 night
- • Submitted via mobile
Clean Quite Cold weather

Stayed in March 2019
Reviewed: 10 March 2019

Mohammed
Qatar
5.0

“Good enough experience”
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 1 night
- • Submitted via mobile
The size of rooms very small and there no verity of food

Stayed in March 2019

Sleeps	Room type
	Superior Twin Room 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Located in the Hether Sett and Randingale wings, rooms come with a minibar, cable TV and en suite bathroom with a bathtub and rain shower. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Bathrobe • Desk • Ironing Facilities • Free toiletries • Fan • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Flat-screen TV • View • Hardwood or parquet floors • Wake-up service • Dining area • Electric kettle • Tumble dryer • Wardrobe or closet • Garden view • Mountain view • City view • Towels • Linen • Dining table • Upper floors accessible by lift • Clothes rack • Toilet paper Parking: Free! Free private parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Executive Floor - Deluxe Double 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This double room has a cable TV and minibar. Please note that separate linens will be provided on request. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Bathrobe • Desk • Ironing Facilities • Free toiletries • Fan • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Flat-screen TV • View • Hardwood or parquet floors • Wake-up service • Dining area • Electric kettle • Tumble dryer • Wardrobe or closet • Garden view • Mountain view • City view • Towels • Linen • Dining table • Upper floors accessible by lift • Clothes rack • Toilet paper Parking: Free! Free private parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Superior King Room 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom Free parking This double room features a minibar. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Bathrobe • Desk • Ironing Facilities • Free toiletries • Fan • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Flat-screen TV • View • Hardwood or parquet floors • Wake-up service • Dining area • Electric kettle • Tumble dryer • Wardrobe or closet • Garden view • Mountain view • City view • Towels • Linen • Dining table • Upper floors accessible by lift • Clothes rack • Toilet paper Parking: Free! Free private parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Premium King Room 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom Free parking Premium rooms offer the best views of the hotel as they are located in the corners of each floor which gives a view of the beautiful tea plantation from both sides of the room. As all other rooms of the hotel, the premium rooms too are equipped with bathtubs. Room is equipped with a large king bed. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Bathrobe • Desk • Ironing Facilities • Free toiletries • Fan • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Flat-screen TV • View • Hardwood or parquet floors • Wake-up service • Dining area • Electric kettle • Tumble dryer • Wardrobe or closet • Garden view • Mountain view • City view • Towels • Linen • Dining table • Upper floors accessible by lift • Clothes rack • Toilet paper Parking: Free! Free private parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Premium Twin Room 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Free parking Premium rooms offer the best views of the hotel as they are located in the corners of each floor which gives a view of the beautiful tea plantation from both sides of the room. As all other rooms of the hotel, the premium rooms too are equipped with bathtubs. Room is equipped with two twin beds. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Bathrobe • Desk • Ironing Facilities • Free toiletries • Fan • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Bath or Shower • Carpeted • Flat-screen TV • View • Hardwood or parquet floors • Wake-up service • Dining area • Electric kettle • Tumble dryer • Wardrobe or closet • Garden view • Mountain view • City view • Towels • Linen • Dining table • Upper floors accessible by lift • Clothes rack • Toilet paper Parking: Free! Free private parking is possible on site (reservation is not needed). Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content

Hotel Heritance Tea Factory

Heritance Tea Factory 5-star hotel

Get the celebrity treatment with world-class service at Heritance Tea Factory

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Guests love...

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See availability Hotel surroundings – Great location - show map Guests loved walking around the neighbourhood!

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5 reasons to choose Heritance Tea Factory

Why book with us

See availability Facilities of Heritance Tea Factory Great facilities! Review score, 8.6

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Heritance Tea Factory

Hotel surroundings – Guests loved walking around the neighbourhood!

Facilities of Heritance Tea Factory Great facilities! Review score, 8.6

House rules Heritance Tea Factory takes special requests - add in the next step!