Comfort and cleanliness of the room. Also the staff friendliness.

Ovina Sri Lanka

very beautiful view from sea view rooms. the location is great.

Abdolrasoul United States of America

it was quite an experience, the hotel was so beautiful and clean, and had the best staff you could ask for. specially Ms. Upeka, their guest relation officer who was so friendly and helpful.

Shadi Iran

perfect location walking distance from the fort, the pool and the view from the room was breathtaking room was amazing and the staff were very helpful

Ramin United Arab Emirates

The hotel is so beautiful - the pool situation, looking out over the ocean and the old Dutch fort is so spectacular. The fort is a short walk away, and well worth exploring and there are tuk-tuks at the front of the hotel if you didn't want to walk. The food in both the buffet and the seafood restaurant was excellent, and there is a brilliant pool bar that serves great drinks and snacks throughout the day. The rooms are really spacious with lovely balconies looking out over the ocean with lovely big bathrooms. And finally, the staff are so welcoming and helpful - every time we came in they would ask about our day and make us feel really special.

Elizabeth United Kingdom

The staff at Le Grand are exceptional. Chef Sujith was always around to ensure that our group of vegetarians got something to eat at every meal we had at the restaurant. The staff managing the reception also were very prompt in their work and made sure that our requests were attended to. The rooms on floors 2 & 3 are excellent and would highly recommend this to anyone looking to stay here.

Aviisme India

Very helpful & kind staff. Hotel was very clean. Structure and activities well laid out. Anything can be arranged over a fair amount of time. Location of the hotel was also very good. What stood out and made our stay was Upeka. She was the star of the hotel in our eye. Always ready to help with a big smile. We will definitely come back very soon. Keep on counting days. 😊♥️

Alexandra Ukraine

Really liked the room- very comfortable and elegant. Never had a toilet like that in any other hotel room-one of my favorite things.

Christy United States of America

Fantastic staff, smiling and helpful Clean , well maintained building Food is the better when compared to high end restaurants in the fort area

Rajai United Arab Emirates

We liked that it was quiet and there was enough space for everyone. Excellent pool for both swimming and relaxing. Buffet foods were great each time (although I guess they like to make their gateau a bit drier on Sri Lanka). Staff very friendly. Enjoyed the interior design, which has a distinct Japanese feel (also, Toto washlets :D). When the unusually strong rain caused a leak in our room, we were upgraded to a different room, which happened fast and seamlessly - a great way to turn a bad situation around. :)

Mihkel Estonia