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The Grand Hotel is situated on Nuwara Eliya Hill, adjacent to the Nuwara Eliya Golf Course. Surrounded by tropical greenery and enjoying cool climates, it features 2 restaurants, a shopping arcade and a gym. Rooms at Grand Hotel are equipped with heating. Each room has satellite TV, a mini fridge, and tea/coffee making facilities. The private bathroom offers a hot shower and a hairdryer. Guests can relax in the sauna, or play a round of golf. Other facilities include a 24-hour reception and a business centre. Laundry services are available. International dishes are served at Barnes Hall, while Grand Indian Restaurant offers specialities from North and South India. The hotel also has a wine cellar. The Grand Hotel is a 6-hour drive from Colombo International Airport.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

The Grand Hotel - Heritage Grand has been welcoming Booking.com guests since 29 Aug 2011.

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Full English/Irish, Vegetarian, Halal, Gluten-free, Asian

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 large double bed
1 large double bed
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Travel Sustainable Level 3
This property has told us they’re making large investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
8.9
Comfort
9.0
Value for money
8.1
Location
9.4
Free WiFi
8.5
High score for Nuwara Eliya
Select topics to read reviews:

See what guests loved the most:

  • Stephen
    United KingdomUnited Kingdom
    We only stayed here for one night, which wasn't long enough to fully explore all the hotel's facilities, but what we did experience was first class. Our rooms were stylish, and the public areas very grand. We enjoyed our dinner at the Grand Thai,...
  • Ryan
    United KingdomUnited Kingdom
    The amazing history and wonderful decor. The cleanliness and how it is maintained. It is a magnificent building and has adapted to the modern day without ruining any features.
  • Nader
    United Arab EmiratesUnited Arab Emirates
    The hotel facilities are very nice. Staff are friendly and helpful. Rooms very nice and clean. Location of hotel was convenient. The food quality and selection in general was high.
  • Amelie
    GermanyGermany
    Absolutely amazing hotel with beautiful garden. We enjoyed our stay so much. Staff was really friendly and generous. The hotel had different restaurant-options to have dinner and also breakfast was really good with a wide range of selections.
  • Begoña
    El SalvadorEl Salvador
    The service was outstanding. The ambiance and the decoration of the hotel were excellent.
  • Dan
    SingaporeSingapore
    Beautiful heritage hotel with a real “old world” sense about it. The grounds are stunningly beautiful, the restaurants are very good (we had high tea, which was a little overpriced for what you get, but good nonetheless and a dinner and breakfast...
  • Snehal
    IndiaIndia
    One of the most ancient buildings with its sprawling gardens, its location so close to the city, the upgraded rooms were spacious and clean, they have many restaurants serving different cuisines, very exhaustive and delicious breakfast. One of...
  • Alan
    AustraliaAustralia
    Absolutely amazing. Lounge bar makes the best cocktails in Sri Lanka
  • Nilanga
    OmanOman
    well, everything was set up tremendously. we enjoyed every moment of our stay
  • Vinod
    SingaporeSingapore
    Amazing staffs..very friendly and helpful. Right from the bellhop to the manager.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Check in and check out time

    Thank you for contacting us, Check-in time is at 1500hrs and check-out time is at 1100hrs.
    Answered on 12 February 2023
  • Is the food halal?

    Yes, we are a certified halal.
    Answered on 3 September 2022
  • How much for FB?

    Thank you for the message When is your arrival Date?
    Answered on 21 August 2022
  • Can we have spa facility without staying hotel? If so how much is the cost

    Yes, you can
    Answered on 27 January 2023
  • Do ur hotel has A/C rooms?????

    Non A/C
    Answered on 7 February 2020
  • Is there is availability to transport services from Kurunegala to hotel

    Yes, It will be Possible
    Answered on 9 July 2022
  • Still looking?

Hotel surroundings *

Restaurants
3 restaurants on site

  • BARNES HALL
    • Cuisine
      Asian • European • Grill/BBQ
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal
  • MAGNOLIA
    • Cuisine
      American
  • Grand Thai
    • Cuisine
      Thai
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern

Facilities of The Grand Hotel - Heritage Grand
Great facilities! Review score, 8.9

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Free parking
  • Spa and wellness centre
  • 3 restaurants
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
  • Extra long beds (> 2 metres)
View
  • Mountain view
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Children's high chair
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Fold-up bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
  • Kids' club
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Billiards
    Additional charge
  • Children's playground
  • Games room
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Sofa
  • Fireplace
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Street parking
  • Valet parking
  • Accessible parking
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
    Additional charge
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Car hire
  • Interconnected room(s) available
  • Packed lunches
  • Chapel/shrine
  • Carpeted
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool bar
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English

House rules

The Grand Hotel - Heritage Grand takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 3 years
Cot upon request
Free
5 - 11 years
Extra bed upon request
US$35 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash The Grand Hotel - Heritage Grand accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

FAQs about The Grand Hotel - Heritage Grand

  • The prices at The Grand Hotel - Heritage Grand may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at The Grand Hotel - Heritage Grand include:

    • Double
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Grand Hotel - Heritage Grand has 3 restaurants:

    • MAGNOLIA
    • Grand Thai
    • BARNES HALL

  • The Grand Hotel - Heritage Grand is 1.3 miles from the centre of Nuwara Eliya. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, The Grand Hotel - Heritage Grand is popular with guests booking family stays.

  • The Grand Hotel - Heritage Grand offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Children's playground
    • Billiards
    • Games room
    • Fishing
    • Golf course (within 3 km)
    • Kids' club
    • Evening entertainment
    • Horse riding
    • Walking tours
    • Swimming Pool
    • Personal trainer
    • Foot bath
    • Themed dinner nights
    • Bicycle rental
    • Fitness/spa locker rooms
    • Steam room
    • Cooking class
    • Fitness
    • Bike tours
    • Spa facilities
    • Live music/performance
    • Spa/wellness packages
    • Happy hour
    • Spa lounge/relaxation area
    • Live sport events (broadcast)
    • Fitness classes

  • Check-in at The Grand Hotel - Heritage Grand is from 15:00, and check-out is until 11:00.

  • Guests staying at The Grand Hotel - Heritage Grand can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Halal
    • Gluten-free
    • Asian