The Grand Hotel - Heritage Grand
Nuwara Eliya, 22200 Nuwara Eliya, Sri Lanka – Excellent location - show map
Excellent location — rated 9.4/10! (score from 218 reviews)
Real guests • Real stays • Real opinions
We only stayed here for one night, which wasn't long enough to fully explore all the hotel's facilities, but what we did experience was first class. Our rooms were stylish, and the public areas very grand. We enjoyed our dinner at the Grand Thai, and the breakfast buffet was exceptional. Yes, it felt very different from the usual warm exuberance of other Sri Lankan hotels, but the staff were still friendly when you interacted with them, and the service was impeccable. A member of staff approached my father when he was looking at the old photos of the hotel, and when he heard that my parents had been to a dance at the hotel on their honeymoon in the 1960s, he took the time to show us the ballroom, which my father really appreciated. Another member of staff opened up the gift shop and then the jewellery shop for me, so that I could have a look around, patiently waiting and showing me everything she had.

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The Grand Hotel is situated on Nuwara Eliya Hill, adjacent to the Nuwara Eliya Golf Course. Surrounded by tropical greenery and enjoying cool climates, it features 2 restaurants, a shopping arcade and a gym. Rooms at Grand Hotel are equipped with heating. Each room has satellite TV, a mini fridge, and tea/coffee making facilities. The private bathroom offers a hot shower and a hairdryer. Guests can relax in the sauna, or play a round of golf. Other facilities include a 24-hour reception and a business centre. Laundry services are available. International dishes are served at Barnes Hall, while Grand Indian Restaurant offers specialities from North and South India. The hotel also has a wine cellar. The Grand Hotel is a 6-hour drive from Colombo International Airport.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
The Grand Hotel - Heritage Grand has been welcoming Booking.com guests since 29 Aug 2011.- Indoor swimming pool
- Free WiFi
- Family rooms
- Free parking
- Spa and wellness centre
- 3 restaurants
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
- Superb breakfast

Categories:
See what guests loved the most:
- Stephen
United Kingdom
“We only stayed here for one night, which wasn't long enough to fully explore all the hotel's facilities, but what we did experience was first class. Our rooms were stylish, and the public areas very grand. We enjoyed our dinner at the Grand Thai,...” - Ryan
United Kingdom
“The amazing history and wonderful decor. The cleanliness and how it is maintained. It is a magnificent building and has adapted to the modern day without ruining any features.” - Nader
United Arab Emirates
“The hotel facilities are very nice. Staff are friendly and helpful. Rooms very nice and clean. Location of hotel was convenient. The food quality and selection in general was high.” - Amelie
Germany
“Absolutely amazing hotel with beautiful garden. We enjoyed our stay so much. Staff was really friendly and generous. The hotel had different restaurant-options to have dinner and also breakfast was really good with a wide range of selections.” - Begoña
El Salvador
“The service was outstanding. The ambiance and the decoration of the hotel were excellent.” - Dan
Singapore
“Beautiful heritage hotel with a real “old world” sense about it. The grounds are stunningly beautiful, the restaurants are very good (we had high tea, which was a little overpriced for what you get, but good nonetheless and a dinner and breakfast...” - Snehal
India
“One of the most ancient buildings with its sprawling gardens, its location so close to the city, the upgraded rooms were spacious and clean, they have many restaurants serving different cuisines, very exhaustive and delicious breakfast. One of...” - Alan
Australia
“Absolutely amazing. Lounge bar makes the best cocktails in Sri Lanka” - Nilanga
Oman
“well, everything was set up tremendously. we enjoyed every moment of our stay” - Vinod
Singapore
“Amazing staffs..very friendly and helpful. Right from the bellhop to the manager.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Check in and check out time
Thank you for contacting us, Check-in time is at 1500hrs and check-out time is at 1100hrs.Answered on 12 February 2023Is the food halal?
Yes, we are a certified halal.Answered on 3 September 2022How much for FB?
Thank you for the message When is your arrival Date?Answered on 21 August 2022Can we have spa facility without staying hotel? If so how much is the cost
Yes, you canAnswered on 27 January 2023Do ur hotel has A/C rooms?????
Non A/CAnswered on 7 February 2020Is there is availability to transport services from Kurunegala to hotel
Yes, It will be PossibleAnswered on 9 July 2022- Still looking?
Hotel surroundings *
Restaurants3 restaurants on site
- BARNES HALL
- CuisineAsian • European • Grill/BBQ
- Open forBreakfast • Dinner
- AmbianceFamily friendly
- Dietary optionsHalal
- MAGNOLIA
- CuisineAmerican
- Grand Thai
- CuisineThai
- Open forLunch • Dinner
- AmbianceFamily friendly • Traditional • Modern
Facilities of The Grand Hotel - Heritage GrandGreat facilities! Review score, 8.9
- Indoor swimming pool
- Free WiFi
- Family rooms
- Free parking
- Spa and wellness centre
- 3 restaurants
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
- Superb breakfast
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
- Linen
- Wardrobe or closet
- Alarm clock
- Dressing room
- Extra long beds (> 2 metres)
- Mountain view
- Garden view
- View
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
- Children's high chair
- Electric kettle
- Refrigerator
- Socket near the bed
- Fold-up bed
- Clothes rack
- Bicycle rentalAdditional charge
- Live sport events (broadcast)
- Live music/performance
- Cooking classAdditional charge
- Happy hourAdditional charge
- Themed dinner nightsAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Evening entertainment
- Kids' club
- Horse ridingAdditional chargeOff-site
- CyclingOff-site
- HikingAdditional chargeOff-site
- BilliardsAdditional charge
- Children's playground
- Games room
- FishingAdditional chargeOff-site
- Golf course (within 3 km)Additional charge
- Sofa
- Fireplace
- Seating Area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- DVD player
- Telephone
- TV
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Street parking
- Valet parking
- Accessible parking
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Strollers
- Baby safety gates
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
- Board games/puzzles
- Babysitting/child servicesAdditional charge
- Daily housekeepingAdditional charge
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Tile/marble floor
- Heating
- Car hire
- Interconnected room(s) available
- Packed lunches
- Chapel/shrine
- Carpeted
- Lift
- Fan
- Family rooms
- Ironing facilities
- Pants press
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Upper floors accessible by stairs only
- Upper floors accessible by elevator
- Entire unit located on ground floor
- Open all year
- Heated pool
- Pool bar
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Sun umbrellas
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
- English
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash
The Grand Hotel - Heritage Grand accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
FAQs about The Grand Hotel - Heritage Grand
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The prices at The Grand Hotel - Heritage Grand may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at The Grand Hotel - Heritage Grand include:
- Double
- Suite
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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The Grand Hotel - Heritage Grand has 3 restaurants:
- MAGNOLIA
- Grand Thai
- BARNES HALL
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The Grand Hotel - Heritage Grand is 1.3 miles from the centre of Nuwara Eliya. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, The Grand Hotel - Heritage Grand is popular with guests booking family stays.
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The Grand Hotel - Heritage Grand offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Sauna
- Massage
- Cycling
- Hiking
- Children's playground
- Billiards
- Games room
- Fishing
- Golf course (within 3 km)
- Kids' club
- Evening entertainment
- Horse riding
- Walking tours
- Swimming Pool
- Personal trainer
- Foot bath
- Themed dinner nights
- Bicycle rental
- Fitness/spa locker rooms
- Steam room
- Cooking class
- Fitness
- Bike tours
- Spa facilities
- Live music/performance
- Spa/wellness packages
- Happy hour
- Spa lounge/relaxation area
- Live sport events (broadcast)
- Fitness classes
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Check-in at The Grand Hotel - Heritage Grand is from 15:00, and check-out is until 11:00.
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Guests staying at The Grand Hotel - Heritage Grand can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).
Breakfast option(s) include:
- Full English/Irish
- Vegetarian
- Halal
- Gluten-free
- Asian