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The Grand Hotel is located on Nuwara Eliya Hill, adjacent to the Nuwara Eliya Golf Course. Surrounded by tropical greenery and enjoying cool climates, it features 2 restaurants, a shopping arcade and a gym. Rooms at Grand Hotel are equipped with heating. Each room has satellite TV, a mini fridge, and tea/coffee making facilities. The private bathroom offers a hot shower and a hairdryer. Guests can relax in the sauna, or play a round of golf. Other facilities include a 24-hour reception and a business center. Laundry services are available. International dishes are served at Barnes Hall, while Grand Indian Restaurant offers specialties from North and South India. The hotel also has a wine cellar. The Grand Hotel is a 6-hour drive from Colombo International Airport.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Travel Sustainable Level 3+

This property has made significant commitments towards sustainability by subscribing to one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
8.9
Comfort
9.1
Value for money
8.1
Location
9.4
Free WiFi
8.5
High score for Nuwara Eliya
Select topics to read reviews:

See what guests loved the most:

  • Sharifa590
    Bahrain Bahrain
    Everything was perfect 🥰 thanks for all the crews who run this place 🙌
  • Lisabeth
    United States of America United States of America
    Destination property. Four restaurants and a coffee bar. Superior trained staff
  • Hutheifa
    Qatar Qatar
    Location , views on the room No.321, garden, hospitality, staff

Hotel area info

Restaurants
3 Restaurants On Site

  • BARNES HALL
    • Cuisine
      Asian • European • Grill/BBQ
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal
  • MAGNOLIA
    • Cuisine
      American
  • Grand Thai
    • Cuisine
      Thai
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern

Amenities of The Grand Hotel - Heritage Grand
Great facilities! Review score, 8.9

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Free parking
  • Spa
  • 3 restaurants
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
View
  • Mountain view
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • High chair
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Fold-up bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
  • Kids' club
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Pool table
    Additional charge
  • Playground
  • Game room
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sofa
  • Fireplace
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
  • Street parking
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Board games/puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
    Additional charge
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Car rental
  • Interconnecting room(s) available
  • Packed lunches
  • Chapel/Shrine
  • Carpeted
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool bar
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules

The Grand Hotel - Heritage Grand takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

1 - 3 years
Crib upon request
Free
5 - 11 years
Extra bed upon request
$35 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash The Grand Hotel - Heritage Grand accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about The Grand Hotel - Heritage Grand

  • Check-in at The Grand Hotel - Heritage Grand is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at The Grand Hotel - Heritage Grand may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, The Grand Hotel - Heritage Grand is popular with guests booking family stays.

  • The Grand Hotel - Heritage Grand is 1.3 miles from the center of Nuwara Eliya. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The Grand Hotel - Heritage Grand can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Kosher
    • Asian
    • American
    • Buffet

  • The Grand Hotel - Heritage Grand has 3 restaurants:

    • BARNES HALL
    • MAGNOLIA
    • Grand Thai

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at The Grand Hotel - Heritage Grand include:

    • Double
    • Suite

  • The Grand Hotel - Heritage Grand offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Game room
    • Fishing
    • Golf course (within 2 miles)
    • Kids' club
    • Evening entertainment
    • Horseback riding
    • Walking tours
    • Swimming pool
    • Personal trainer
    • Foot bath
    • Themed dinners
    • Bicycle rental
    • Locker rooms
    • Steam room
    • Cooking class
    • Fitness
    • Bike tours
    • Spa facilities
    • Live music/Performance
    • Spa/Wellness packages
    • Happy hour
    • Spa lounge/Relaxation area
    • Live sports events (broadcast)
    • Fitness classes