Name: The Westbury Palace
Address: No 17, Udupussellawa Road, 22200 Nuwara Eliya, Sri Lanka, No 17, Udupussellawa Road, Nuwara Eliya District, 22200, Sri Lanka
Price range: Prices for upcoming dates start at $355 per night (We Price Match)
Rating: 9.9

Villa Info & Price
Facilities
House rules
Guest reviews (23)

Villas The Westbury Palace

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

No 17, Udupussellawa Road, 22200 Nuwara Eliya, Sri Lanka – Excellent location – show map

I stayed in this brand new refurbished palace with my wife and our son and daughter. We felt we are in a real palace and been treated like king, queen, prince and princess since our arrival by warm welcome and swift foot message :) We had a very nice tasty dinner ( it’s the best food I have during the whole stay in Srilanka), And also breakfast was exceptional by Chef Sameera. The whole staff headed by Mr Manoj was really kind generous and so friendly With special thanks as well as to Mr Shorukh, my son keep talking how he played with him Billiard and Mr Nakendran for taking the family to the farm and select some fresh foods for their meals. I would highly recommend.

Eyad

United Arab Emirates

Everything starting from the complementary chick-in rooms , food , staff, the breakfast was amazing, the view i cant describe the feeling of staying there

Feras

Qatar

The Westbury Palace is a real gem! The view from the outside is particularly inviting, on stepping through the main doors, you are immediately struck by the beautiful, lobby area. Light and airy, and very spacious - very welcoming. The straff throughout the hotel were very professional, friendly and extremely helpful. The breakfasts were amazing, a personalized service. The location of the hotel is great - main attractions, such as the race course which are within walking distance. The room we had was very spacious and well equipped with all essentials. I have no hesitation in recommending this hotel to visitors to Prague. Thank you Westbury Palace for making our stay so special

Joe

Sri Lanka

Absolutely amazing. I'd highly recommend this hotel to anyone who wants to visit the beautiful country of Sri Lanka.

Daniel

United Kingdom

Perfect service (including additional services on demand), staff with passion. Perfect rooms (fully equiped), nice envinronment...

Michal

Poland

The Westbury Palace Exceptional - everything was perfect & excellent - All the staffs was very helpful & friendly especially mr chirantha and mr nalendran

Sawsam

Kuwait

Everything exceeded my expectations! I have been in many 5 stars hotel. This is not a five star hotel, this's a real mansion. You will feel like a prince/princess there. The service level is unbelievable! The staff was very friendly and helpful. This is the best place I have been in term of service.

Rakan_h

Saudi Arabia

The service was exceptional. The chef Sameera was fabulous and the food was so fresh and delicious. Nuwara Eliya is truly little England.

Rehana

India

The staff were incredibly polite, welcoming and extremely attentive and helpful. The hotel was spacious and grand and the food exceptional - the chef asked what I wanted for every meal and cooked everything from scratch with only fresh ingredients. I would go back for the food alone. I also had a few spa treatments, which were great.

Suzanne

Singapore

I will start by saying that everything about our visit to the westbury was wonderful. The history of the hotel, its décor, the location, ambience and the luxury dining area just simply amazing. Every detail of our stay is meticulously handled by the staff from reservation through check out. A truly magical and traditional palace experience with amazing surrounding I would highly recommend a stay and We will definitely visit again!

Andrea

Singapore

10

Staff

What guests loved the most:
“I stayed in this brand new refurbished palace with my wife and our son and daughter.”

Eyad United Arab Emirates
“Everything starting from the complementary chick-in rooms , food , staff, the breakfast was amazing, the view i cant describe the feeling of staying there”

Feras Qatar
“The Westbury Palace is a real gem! The view from the outside is particularly inviting, on stepping through the main doors, you are immediately struck by the beautiful, lobby area.”

Joe Sri Lanka
“Absolutely amazing. I'd highly recommend this hotel to anyone who wants to visit the beautiful country of Sri Lanka.”

Daniel United Kingdom
“Perfect service (including additional services on demand), staff with passion. Perfect rooms (fully equiped), nice envinronment...”

Michal Poland
“The Westbury Palace Exceptional - everything was perfect & excellent - All the staffs was very helpful & friendly especially mr chirantha and mr nalendran”

Sawsam Kuwait
“Everything exceeded my expectations! I have been in many 5 stars hotel. This is not a five star hotel, this's a real mansion. You will feel like a prince/princess there.”

Rakan_h Saudi Arabia
“The service was exceptional. The chef Sameera was fabulous and the food was so fresh and delicious. Nuwara Eliya is truly little England.”

Rehana India
“The staff were incredibly polite, welcoming and extremely attentive and helpful.”

Suzanne Singapore
“I will start by saying that everything about our visit to the westbury was wonderful. The history of the hotel, its décor, the location, ambience and the luxury dining area just simply amazing.”

Andrea Singapore

Houses

Garden

Outdoor pool

BBQ facilities

Free WiFi

Experience World-class Service at The Westbury Palace

The Westbury Palace has an outdoor swimming pool, garden, a fitness center and bar in Nuwara Eliya. The property is around 1.3 miles from Gregory Lake, 6 miles from Hakgala Botanical Garden and a 16-minute walk from Mackwoods Tea Museum. The property has a 24-hour front desk, airport transportation, room service and free WiFi.

All rooms in the hotel are equipped with an electric tea pot. At The Westbury Palace the rooms have a closet, a flat-screen TV and a private bathroom.

Continental and à la carte breakfast options are available each morning at the accommodation.

The Westbury Palace offers 5-star accommodations with a hot tub and terrace.

Popular points of interest near the hotel include Victoria Park, Nuwara Eliya, Galway's Land National Park and Nuwara Eliya Post Office.

Couples in particular like the location – they rated it 10 for a two-person trip.

We speak your language!

The Westbury Palace has been welcoming Booking.com guests since Apr 1, 2019

Distance in property description is calculated using © OpenStreetMap

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Most popular facilities

Swimming pool

Free WiFi

Family rooms

Free parking

Spa

Restaurant

Bar

Good for couples – they rated the facilities 10 for two-person stays.

Bookers love...

Top Location: Highly rated by recent guests (10.0)

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American

Free Private Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Spa

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at The Westbury Palace?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 2	Premier Deluxe Room 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Prestige Deluxe Room 1 king bed
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Max adults: 3	Royal Deluxe Room 1 full bed and 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

3 properties in Nuwara Eliya like The Westbury Palace were booked in the last 12 hours

Company info

The staterooms, located in the oldest part of the Palace, feature four-foster beds and original fireplaces that date back to the 13th and 17th centuries. The grand chandeliers, velvet furnishings, fanciful draperies, and big bouquets of fresh flowers in the sitting room make this the kind of place that has you skipping a day of sightseeing to slip on your robe, order room service, and hole up fireside.

Property info

The earliest mention of “a snot of uneven land” extending over 58 acres is in a faded copy of an old deed belonging to Major Thomas Edward Hall of His Majesty’s 97th Regiment. He is given crown land for his services by Sir Robert Wilmot Horton, Governor of Ceylon in 1833. Subsequently the house built therein is named Rosebanks and ownership passes through to many well-known personalities who shaped the history of Ceylon at the time. Sir Henry George Ward, another Governor of Ceylon acquires the property and bequeaths it to his daughters Catherine Cecilia Elizabeth Baily and Julia Onafra Lepel Ward in 1856. The property contains Rosebanks, Grimsthorpe and Plaisance residences when it is acquired by a daughter of the Layard family, Barbara Jane Layard in 1896. After passing through many more hands, only the Grimsthorpe property of 2 acres in extent is acquired by the Golden Hospitality (Pvt) Ltd., refurbished to its former glory and rebranded as The Westbury. The Westbury overlooks the Royal Turf Club in “old England”. Step back in to history of Ceylon and enjoy your choice of cuisine served in any part of the property, a book by the fireplace or high tea served on the lawn.

Languages Spoken

English

Area Info

–

Closest Landmarks *

Victoria Park, Nuwara Eliya
0.3 miles
Galway's Land National Park
0.4 miles
Nuwara Eliya Post Office
0.5 miles
Mackwoods Tea Museum
0.5 miles
Nuwara Eliya Golf Club
0.8 miles
Royal Colombo Golf Club
0.8 miles
Single Tree Hill
0.8 miles
Gregory Lake
0.9 miles
Pedro Tea Factory
1.7 miles
Nanu Oya Train Station
2.5 miles

Natural Beauty *

Gregory Lake River
1.2 miles

Closest Airports *

Mattala Rajapaksa International Airport
52.5 miles
Ratmalana Airport
61.5 miles

What Travelers Love About This Location

“I will start by saying that everything about our visit to the westbury was wonderful. The history of the hotel, its décor, the location, ambience and the luxury...”

Andrea

Singapore

“The Westbury Palace is a real gem! The view from the outside is particularly inviting, on stepping through the main doors, you are immediately struck by the bea...”

Joe

Sri Lanka

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Restaurant

Food: American, Brazilian, Chinese, Dutch, British, French, Greek, Indian, Irish, Italian, Japanese, Korean, Mediterranean, Middle Eastern, Polish, Seafood, Sushi, Thai, Austrian, German, Russian, Local, International, European, Hungarian, Grill/BBQ

Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

Menu: À la carte

House rules The Westbury Palace takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

American Express Visa Mastercard The Westbury Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Pets

Pets are not allowed.

The fine print

Please inform The Westbury Palace of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“I stayed in this brand new refurbished palace with my wife and our son and daughter. We felt we are in a real palace and been treated like king, queen, prince and princess since our arrival by warm welcome and swift foot message :) We had a very nice tasty dinner ( it’s the best food I have during the whole stay in Srilanka), And also breakfast was exceptional by Chef Sameera. The whole staff headed by Mr Manoj was really kind generous and so friendly With special thanks as well as to Mr Shorukh, my son keep talking how he played with him Billiard and Mr Nakendran for taking the family to the farm and select some fresh foods for their meals. I would highly recommend. ”

“The Westbury Palace is a real gem! The view from the outside is particularly inviting, on stepping through the main doors, you are immediately struck by the beautiful, lobby area. Light and airy, and very spacious - very welcoming. The straff throughout the hotel were very professional, friendly and extremely helpful. The breakfasts were amazing, a personalized service. The location of the hotel is great - main attractions, such as the race course which are within walking distance. The room we had was very spacious and well equipped with all essentials. I have no hesitation in recommending this hotel to visitors to Prague. Thank you Westbury Palace for making our stay so special”

“Everything exceeded my expectations! I have been in many 5 stars hotel. This is not a five star hotel, this's a real mansion. You will feel like a prince/princess there. The service level is unbelievable! The staff was very friendly and helpful. This is the best place I have been in term of service.”

“The staff were incredibly polite, welcoming and extremely attentive and helpful. The hotel was spacious and grand and the food exceptional - the chef asked what I wanted for every meal and cooked everything from scratch with only fresh ingredients. I would go back for the food alone. I also had a few spa treatments, which were great.”

“I will start by saying that everything about our visit to the westbury was wonderful. The history of the hotel, its décor, the location, ambience and the luxury dining area just simply amazing. Every detail of our stay is meticulously handled by the staff from reservation through check out. A truly magical and traditional palace experience with amazing surrounding I would highly recommend a stay and We will definitely visit again!”

See all guest reviews for The Westbury Palace

Newest Reviews for The Westbury Palace

Reviewed: January 13, 2020

Robin
France
10

“An unforgettable experience”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
"This is not a hotel, this is an experience" That is what Manoj will tell you as you enter the palace for the first time - and it is very much true. My wife and I spent 2 nights here and it was our best stay in Sri Lanka by far. We did not want to leave. From the second we arrived in the beautiful estates of Westbury Palace, we were absolutely enchanted by the decor, atmosphere, and excellent hospitality provided by the staff. The Palace is gorgeous, modernly built and tastefully decorated like an English king's countryhouse. The rooms are clean, large, and beautifully decorated. The bathrooms have all of the necessary amenities and more. The shower has more pressure and hot water than I do back home. The pool is gorgeous and heated to a crisp 34°C all the time, which is amazing with Nuwara Elyia's slightly colder climate. But truthfully what sets this place apart is the service. Manoj and his staff were absolutely amazing in their hospitality and service. We've stayed in many 5* hotels, but nothing compares to what Manoj provides at the Westbury. Absolutely nothing. Manoj not only helped us plan our tour around Nuwara Elyia, but also went out of his way to give us tips on the rest of our Sri Lankan holidays. He called ahead to some of the places we wanted to go and told them we were his cousins so we'd get the best possible price. He arranged transfers and guides when necessary. The Chef is also absolutely excellent: locally sourced produce and an organic garden make for an exquisite dining experience. The Chef is attentive, tries to accommodate your every wish, and the result is some of the best meals we've had in Sri Lanka. Go to the Westbury, eyes closed - it is worth every penny and more. Our only regret was not staying longer. Thank you so much Manoj (and the staff) for your amazing hospitality. You made our stay absolutely magical!

Stayed in January 2020
Reviewed: December 9, 2019

Daniel
United Kingdom
10

Exceptional
- • Leisure trip
- • Group
- • Stayed 1 night
Absolutely amazing. I'd highly recommend this hotel to anyone who wants to visit the beautiful country of Sri Lanka.

Stayed in December 2019
Reviewed: November 28, 2019

Ahmed
United States of America

3 helpful votes
10

“Memorable hotel experience. The BEST”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Nothing. Simply perfect
This hotel experience was probably the most memorable experience my wife and I have ever had. We will never forget how great the staff were to truly make us feel like a king and Queen. All the staff of about 10 were very passionate about there career to make us feel comfortable the entire time. There hotel is different in the fact that you just say it, and it’s essentially done. When you first get the the hotel your greeted with there great staff, and relax with some coffee that’s probably some of the best coffee I’ve ever had. After we picked some vegetables from the organic garden, which chef Samera made later for the days dinner. All the food was amazing and the atmosphere of the historic look made the property truly unique. They even went out of the way to pick me up some nausea medicine as the drive made me feel sick before arrival. The dinner was “whatever you like, well make it” and it was amazing at a very reasonable price. The salmon was absolutely delicious. Something like this hotel outside the Sri Lanka would easily be over 5k a night. Highly recommend to try this at least once in your life.

Stayed in November 2019
Reviewed: November 11, 2019

Michal
Poland
10

“Perfect stay”
- • Leisure trip
- • Couple
- • Stayed 1 night
Perfect service (including additional services on demand), staff with passion. Perfect rooms (fully equiped), nice envinronment...

Stayed in October 2019
Reviewed: October 28, 2019

Eyad
United Arab Emirates
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
I stayed in this brand new refurbished palace with my wife and our son and daughter. We felt we are in a real palace and been treated like king, queen, prince and princess since our arrival by warm welcome and swift foot message :) We had a very nice tasty dinner ( it’s the best food I have during the whole stay in Srilanka), And also breakfast was exceptional by Chef Sameera. The whole staff headed by Mr Manoj was really kind generous and so friendly With special thanks as well as to Mr Shorukh, my son keep talking how he played with him Billiard and Mr Nakendran for taking the family to the farm and select some fresh foods for their meals. I would highly recommend.

Stayed in October 2019
Reviewed: September 25, 2019

Sawsam
Kuwait
10

“The Westbury Palace Exceptional - everything was perfect & excellent - All the staffs was very help”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
The Westbury Palace Exceptional - everything was perfect & excellent - All the staffs was very helpful & friendly especially mr chirantha and mr nalendran

Stayed in September 2019
Reviewed: September 3, 2019

Rakan_h
Saudi Arabia

2 helpful votes
10

“It's not a five star hotel, it's a palace!”
- • Leisure trip
- • Solo traveler
- • Stayed 3 nights
When you stay at a palace, there is noting to dislike.
Everything exceeded my expectations! I have been in many 5 stars hotel. This is not a five star hotel, this's a real mansion. You will feel like a prince/princess there. The service level is unbelievable! The staff was very friendly and helpful. This is the best place I have been in term of service.

Stayed in August 2019
Reviewed: August 30, 2019

Feras
Qatar

2 helpful votes
10

“This was my best place that I stayed in , very relaxing and lovely ”
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Everything starting from the complementary chick-in rooms , food , staff, the breakfast was amazing, the view i cant describe the feeling of staying there

Stayed in August 2019
Reviewed: August 16, 2019

Aneesha
Sri Lanka

3 helpful votes
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Royal ambience, elegantly furnished rooms, cosy space, great views, impeccable food and fantastic service. We absolutely loved our prestige premier and Royal Deluxe rooms. Our room, bed, bathtub and spa bath were beautifully decorated with Rose flowers and petals and I was over the moon with the romantically fantastic dining settings. Outdoor heated pool kept us in lap of luxury. Special thank you goes to the whole staff for taking extremely good care of us. Westbury palace staff consists of highly trained professionals.Their etiquette confirms you are at an actual modern Royal palace. Mr. Chirantha, Sharuk, Umesh, executive chef along with other chefs and kitchen staff were very attentive to our needs and did everything they could to keep us happy and our discretion was their motto. They offered us course menu fine dining experience and it was gourmet, haute cuisine at its finest. Their English breakfast was really good. They use fresh vegetables from their organic farm and it shows. We also had our BBQ outside and it was a delicious experience. Every meal (including high tea) at Westbury palace was special. I also enjoyed chocolate conditioning spa treatment at their spa. Masseuse did a very good job and I loved my treatment. They delivered the royal concept to the point and you are not going to find service as great as this in any other 5 star hotel in the country. If you are wondering wether picking westbury palace is worth the price, it absolutely is and even better. Finally, the whole staff came to wave us good bye at the time of check-out and offered us parting gifts. Mr. Chirantha, Sharukh, Umesh, Chefs and rest of the staff thank you very much for your friendly hospitality and taking absolutely good care of us. We highly appreciate it. Thank you Westbury palace for your golden hospitality 💖 -Aneesha and Ashantha

Stayed in August 2019
Reviewed: August 16, 2019

Rehana
India

3 helpful votes
10

Exceptional
- • Leisure trip
- • Travelers with friends
- • Stayed 2 nights
- • Submitted from a mobile device
The service was exceptional. The chef Sameera was fabulous and the food was so fresh and delicious. Nuwara Eliya is truly little England.

Stayed in August 2019
Reviewed: August 14, 2019

Noura
United Arab Emirates

2 helpful votes
10

“Outstanding, a real gem.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
nothing.
This is a small hotel with 8-9 rooms, but it is really something else. The building itself is a very old building that was renovated, the main staircase is 100 years old, and the rooms overlook the horse racing fields. The hotel service is very personalized, we met a lot of the hotel staff and they were all very friendly, very kind, and were catering for our needs, Our room butler Mr. Nan Nadren was really very helpful and very attentive. The hotel manager was really very friendly, he met us upon arrival and made sure that our room was upgraded and that we had all what we need. The rooms were really very beautiful. The hotel grounds are amazing, the hotel plant their own vegetables and use them for cooking. The hotel chief will prepare breakfast and dinner as per our request. The hotel staff prepared our meals and will set our dinning table in a different place for every meal, by the swimming pool, the balcony, the garden, and the grand dinning room. All food was prepared fresh and according to what we would like to eat. I highly recommend this hotel and I am definitely going to stay here again on my next trip. Thanks for all the hotel staff who made our stay really enjoyable and memorable.

Stayed in August 2019
Reviewed: August 10, 2019

Anonymous
United Kingdom
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 1 night
Nothing! The stay was perfect. Only negative is that we booked to stay for one night and should have booked for 2.
From the moment we arrived to the moment we left, the whole experience was exceptional. The care and detail given by all the staff was amazing.

Stayed in August 2019
Reviewed: August 3, 2019

Suzanne
Singapore

1 helpful vote
9.2

“Amazing food, great location”
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
The only thing I would say, but this could just be more a personal preference for a bit of space, is that the attentiveness was almost too much, it was hard to move without 3 people rushing towards you and asking constantly asking questions..it became a little claustrophobic and felt too try-hard. But as I said the level of effort and attention to detail was exceptional and the staff really lovely. Only a small point - it would be good to have towels and water in the gym and for treadmill to have worked.
The staff were incredibly polite, welcoming and extremely attentive and helpful. The hotel was spacious and grand and the food exceptional - the chef asked what I wanted for every meal and cooked everything from scratch with only fresh ingredients. I would go back for the food alone. I also had a few spa treatments, which were great.

Stayed in August 2019
Reviewed: June 28, 2019

Andrea
Singapore
10

“Truly a magical experience at this palace”
- • Business trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
I will start by saying that everything about our visit to the westbury was wonderful. The history of the hotel, its décor, the location, ambience and the luxury dining area just simply amazing. Every detail of our stay is meticulously handled by the staff from reservation through check out. A truly magical and traditional palace experience with amazing surrounding I would highly recommend a stay and We will definitely visit again!

Stayed in June 2019
Reviewed: June 3, 2019

Sakunthala
India
10

Exceptional
- • Business trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
our stay was a combination of luxury and comfort, we really enjoyed the stay with the breathtaking mountain and race course views from the balcony. the jacuzzi in the room was excellent and the spa added elegance to our perfect stay. staff pampered us all the way from the checkin and even after checkout.. we recommend without hesitation

Stayed in May 2019

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Villas The Westbury Palace

The Westbury Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Experience World-class Service at The Westbury Palace

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Area Info

Closest Landmarks *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Restaurant

See availability Facilities of The Westbury Palace Great facilities! Review score, 9.9

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The Westbury Palace

Facilities of The Westbury Palace Great facilities! Review score, 9.9

House rules The Westbury Palace takes special requests – add in the next step!

The fine print