Name: La Renaissance Hotel
Address: 89 Angle Av Mohamed V & Bd Zerktouni, Gueliz, 40000 Marrakesh, Morocco, 89 Angle Av Mohamed V & Bd Zerktouni, Marrakech-Safi, 40000, Morocco
Price range: Prices for upcoming dates start at $65 per night (We Price Match)
Rating: 7.1

Room Info & Price Facilities House Rules Our Guests’ Experiences (601)

La Renaissance Hotel

89 Angle Av Mohamed V & Bd Zerktouni, Gueliz, 40000 Marrakesh, Morocco – Great location - show map

See all guest reviews for La Renaissance Hotel

Newest Reviews for La Renaissance Hotel

June 16, 2017

Anonymous
United States of America
5.4

“Disappointing Hotel”
- • Business trip
- • Couple
- • Superior Room
- • Stayed 5 nights
- • Submitted from a mobile device
눉Staff was terrible. Not attentive or considerate at all. I was very disappointed in how we were treated during our 6 night stay.
눇The breakfast was good
June 5, 2017

Citytripper_01
Netherlands
9.6

“Great ending of our holiday!”
- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 2 nights
눇We loved the pool on the roof. Moncef and the receptionists are very friendly and helpful. The location is also great. Ville Nouvelle is nearby the medina. Great breakfast!
May 29, 2017

Ali
Saudi Arabia
9.2

“Excellent location”
- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 1 night
- • Submitted from a mobile device
눇Nice place
May 22, 2017

Anonymous
Netherlands
5.8

“Good, but could be better”
- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 7 nights
눉I didn't like the pool on the rooftop, there were just 2 beds and the pool didn't look clean. And the breakfast was everyday the same, so we didn't had breakfast 7 days in the hotel. And the room was very small. And the service wasn't 4 star
눇The location of the property was very good, so everything was nearby.
May 17, 2017

Christina
United States of America
3.3

“Terrible Service”
- • Business trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
눉The staff are not warm nor welcoming. We were greeted with the most unfriendly staff ever in our stays in Morocco. The hotel does not have irons. We requested an iron and was told they can not give us an iron and instead we could send our clothes outside and pay for them to be ironed. The hotel also does not launder clothes, another big con. We were staying in the 2nd floor and every evening it had a disgusting sewage smell throughout the hallways. Our toilet also stopped working, we called, they sent a technician and it worked for about 2 hours. We went out for dinner came back and the toilet again was not working it was late do we decided to wait until the next morning to try and get this problem mitigated. We asked them could they please move us to a new room, and the lady receptionist acted as if we were bothering her. After pleading with her, she agreed to move us and as soon as we moved all our belongings to the new room on the 4th floor, we discovered that the air conditioning and the hotel wifi didn't work. Mind you this is May and temperatures have been in the 100's. And we were here on business and the wifi didn't work at all on the whole 4thfloor! The manager asked if we'd rather be in the room with a broken toilet or broken air conditioner and no wifi. I have no idea what kind of hotel manager would give a guest these options with no sympathy. We have already paid for the week but am considering checking out. This has been such a disappointing hotel stay. Overall the customer service is the worst thing about this place. This hotel has potential but the lack of guest empathy, customer service and adequate facilities make me not recommend this hotel to anyone. I will never stay here again.
눇The breakfast was good and probably the best thing at this hotel.
May 16, 2017

Nancy
United Arab Emirates
7.1

“Good for super short stay only.”
- • Leisure trip
- • Group of friends
- • Junior Suite
- • Stayed 2 nights
눉- The lights ARE SO DIMMED. The room lights and the hotel lights all together are so dimmed you feel like you're in a cave which is annoying. - The lady receptionist is so dry she makes you feel like she's doing you a favor by letting you in the hotel. Not welcome AT ALL. When asked about the Wi-fi connection, she said "oh ya it will only connect in the lobby". - Wifi DOES NOT WORK. Wifi only connects in the lobby and reception. - Room phone is disconnected. Advised staff but they didn't do anything about it. Whenever we needed anything, we had to go down to the reception to tell them.
눇- Me and my friend got the "Junior Suite". It was very nice and spacious with a balcony that opens from both the living room and the bedroom. - The room is very clean and the towels and bed sheets are clean. - Hotel is super convenient and is in a safe area and close to train station and bus station with Taxis passing by at all times.
May 10, 2017

Nabil
United Arab Emirates
2.9

Very Poor
- • Leisure trip
- • Solo traveler
- • Superior Room
- • Stayed 5 nights
- • Submitted from a mobile device
눉Everything especially the customer service except SARA otherwise nothing even you feel like you entering in police station not a hotel the way how the security guard talk and behave is really bad
눇No thing just surprised with the everything in the hotel is not good
May 7, 2017

Jodh
United Kingdom
7.1

“Great location, good value for money”
- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 12 nights
- • Submitted from a mobile device
눉Wifi is weak, had to change rooms after the first week, because they were going to paint,
눇Location, room cleaned everyday, Staff helpful if you needed any thing
May 5, 2017

Abdelkrim
Morocco
10

“Excellent value for the money!! Thumbs up!”
- • Leisure trip
- • Solo traveler
- • Superior Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉the hotel does not have an iron. This is more like a nice to have rather than a negative 😀
눇Excellent value for the money! I am not really sure what the negative reviews are all about! The things people complained about seem quite untrue ( bad wifi, poor customer service, dirty rooms etc...) on the contrary this was top. As a customer i was treated extremely well
May 2, 2017

Imran
United Kingdom
7.9

Good
- • Solo traveler
- • Standard Room
- • Stayed 4 nights
- • Submitted from a mobile device
눇The room was a bit small
April 23, 2017

Zara
United Kingdom
Age group: 18 – 24
10

“Amazing hotel and area!! Ignore bad reviews”
- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 4 nights
- • Submitted from a mobile device
눇Stayed here for 5 days at the end of March. Got a taxi from the airport and arrived at this beautiful hotel. Was very surprised when I walked in as it was so nice! Sometimes when you book hotels online the pictures do not reflect the true reality of the hotel and in my opinion I feel that the hotel looks so much better and even more beautiful in reality! When we arrived the taxi driver stopped at the opposite side of the very busy road which I was not impressed about. However, a lovely man named Moncef came oufside immediately and helped us with our bags. Honestly guys, Moncef is a real good asset to the hotel as although he doesn't speak much English he was always polite and friendly and happy to help. On our last day we were heading out of the hotel after saying our goodbyes and Moncef helped us to get a taxi to the airport for 100 dirhams! That is a bargain especially when taxis are more expensive at night. All staff were friendly and had no problem in relation to answering our queries. Rooms were nice and comfy. Bathroom was very clean and towels and bed linen changed daily. The corridors smelt so nice and refreshing. Location of the hotel is great. As soon as you walk out of the hotel there is an abundance of shops, restaurants, pharmacies. Its a lovely area and i liked it because its away from the busy square but just a short taxi ride. About 5 min car ride to the main square jema el fnaa and cost us between 20-30 dirhams maximum one way. Don't get ripped off a driver tried charging us 70!! Haggle with the drivers before you get in the taxi. I got my money exchanged from the bank outside the hotel as thry had the best exchange rate. In £1 it was 12.18 dirhams. We visited the Ouzood waterfalls which were beautiful. Lots to do in Marrakech there is an excursion agent next to the hotel. Skybar was amazing especially at night!! I would definitely come again next time I come to marrakech.
April 16, 2017

Noman
United Kingdom
2.5

“Pooor Pooor service. Never recommending this to anyone. Disgusting atmosphere ”
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 5 nights
- • Submitted from a mobile device
눉Everything. There were cockroaches and spiders. No room service and our room was not cleaned for 3 days. We had no clean water for a day. They did not apologise regarding this infact took days to respond.
눇Absolute nothing. Poor service and disgusting customer service. Did not have any of the facilities advertised and did not even apologise
April 16, 2017

Usman
United Kingdom
2.5

“Worst ever.”
- • Couple
- • Superior Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉Nothing. Worst hotel ever. Lots of noise. Room services delays of up yo 2 hours. I paid for a soundproof room but all i could hear was people moving futniture on 6th floor all night for 4 night. Staff did nothing to accomodate. Didnt help with luggage. Will not recommend to any one.
눇Nothing. Worst hotel ever. Lots of noise. Room services delays of up yo 2 hours. I paid for a soundproof room but all i could hear was people moving futniture on 6th floor all night for 4 night. Staff did nothing to accomodate. Didnt help with luggage.
April 14, 2017

Mubarak
Saudi Arabia
Age group: 55 – 64

1 helpful vote
2.9

Very Poor
- • Leisure trip
- • Solo traveler
- • Standard Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉All the information and pictures attached to the booking.com site is not true.
눇None
March 30, 2017

Alexandros Alexakis
Greece
Age group: 25 – 34
6.7

“The only good is that it is very clean”
- • Leisure trip
- • Solo traveler
- • Standard Room
- • Stayed 5 nights
눉The noise from the road is very loud. I ask for a quiet room when i book but they give me one on the first floor and it was very hard to sleep. The third day i ask to change a room to an above floor but the answer was that they was having only one room available with 2 single beds and i wanted a double so i stay at the first floor. The breakfast was incomplete. The spa is very expensive and not something special compared to other spas at the area. I was staying alone but i pay for a double room because i want to have the comfort of the double but from the second day they removed from my room the towels, bath soaps and shampoos !!! This is very unprofessional.
눇Generally good staff and very clean rooms. Very nice view from the roof top.

Fits	Room Type
	Standard Room 1 queen bed or 2 twin beds	Show prices
댴 Private bathroom Room Size: 269 ft² The rooms have a private balcony and free Wi-Fi access. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Balcony, Desk, Free toiletries, Toilet, Bathroom, Heating, Flat-screen TV, Soundproof, Wardrobe/Closet, Trash cans Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Superior Room 1 queen bed or 2 twin beds	Show prices
댴 Private bathroom Room Size: 280 ft² The rooms have a private balcony and free Wi-Fi access. Room Facilities: Minibar, Bathtub, Safe, Telephone, Air conditioning, Balcony, Desk, Free toiletries, Toilet, Bathroom, Heating, Flat-screen TV, Soundproof, Wardrobe/Closet, Trash cans Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Junior Suite 1 queen bed	Show prices
댴 Private bathroom Room Size: 517 ft² This suite has 2 private balconies and a spacious bathroom with a walk-in shower. Extras in the suites include a sitting area. Room Facilities: Minibar, Shower, Bathtub, Safe, Telephone, Air conditioning, Balcony, Desk, Sitting area, Free toiletries, Toilet, Bathroom, Heating, Flat-screen TV, Sofa, Soundproof, Wardrobe/Closet, Trash cans Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Deluxe Suite 1 queen bed	Show prices
댴 Private bathroom Room Size: 560 ft² This suite has a 170-ft² private terrace and free Wi-Fi access. Extras in the suites include a sitting area. Room Facilities: Minibar, Shower, Bathtub, Safe, Telephone, Air conditioning, Balcony, Desk, Sitting area, Free toiletries, Toilet, Bathroom, Heating, Flat-screen TV, Sofa, Soundproof, Wardrobe/Closet, Trash cans Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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Newest Reviews for La Renaissance Hotel

Anonymous

Citytripper_01

Ali

Anonymous

Christina

Nancy

Nabil

Jodh

Abdelkrim

Imran

Zara

Noman

Usman

Mubarak

Alexandros Alexakis

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