“I had a reservation for March 14 and 15. The reservation was not cancelable after Feb 28, 2020. As travel restrictions were put in place on March 12th by the President of the US, I requested a refund or ability to use the payment for a future date. I subsequently received an email from Nelly that I booked "with conditions and that they should be respected and that he was human, educated with a heart and respect his guests and try my best to help." He offered to extend the agreement to Oct 1, 2020 and charged the card. I doubt it will be possible to travel at that time and hoped he would extend it longer as the whole world is being affected indefinitely.”

“Excellent service and hospitality Definitely I recommend to everyone”

“Breakfast was great and the staff/riad was very accommodating with my daily schedule. On days where I had an early tour, they got up and made sure that I never left the riad hungry. Moroccans typically eat a very sweet breakfast, which I'm not used to so I asked for eggs and the staff also easily accommodated that request as well!”

“It is beautiful, right on Medina, staff is friendly, nice AC, nice breakfast.”

“Very open, friendly ambiance. Staff very helpful. Considering, this is still a third world country, the people are doing a great job making one feel served and comfortable. Very warm reception and very informal. Tea is a must at every opportunity. Hot tub on the roof top was an added lovely surprise.”

“Nelly, Aziz and all the staff are a wonderful team at Riad Vanilla Sma. This is on oasis in the heart of the Médina in Marrakech! From the moment we arrived, we were received and treated like family. The appointments in this riad are premiere classe, with a modern touch, that beckons a return trip. ”

“They went out of their way to make me feel at home...”

“I loved the clean, modern aesthetic of this riad and the owner is absolutely delightful. The staff were incredibly helpful in arranging transportation, assisting with my lost luggage issues, recommending great restaurants, and more.”

“Everything about Vanilla Sma is wonderful! The riad is beautiful and pristine and do tranquil and relaxing. The staff treats you as family. The food is delicious and can be prepared when you’d like it. The rooms are comfortable and wonderfully kept. We had such a great time we can’t wait to return! ”

“Riad Vanilla Sma is at the end of an unassuming street(as most are) in the Medina. From the outside you'd never guess the experience waiting behind that door. You are immediatley treated like a member of their family. Nelly, Sultana, and Aziz were always buzzing around, friendly and super attentive. Stayed in the Sma Suite with my fiance..incredibly romantic! I'd give them 11 if I could.”