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  6. Sofitel Marrakech Lounge and Spa (Hotel), Marrakesh (Morocco) Deals

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  • Guest reviews (528)

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Hotel Sofitel Marrakech Lounge and Spa

Sofitel Marrakech Lounge and Spa

This neighborhood is a great choice for travelers interested in sunshine, friendly locals and ambiance – Check location Rue Haroun Errachid - Quartier Hivernage, Hivernage, 40 000 Marrakesh, Morocco – This neighborhood is a great choice for travelers interested in sunshine, friendly locals and ambiance – Check location Excellent location – show map

Excellent location – rated 9.1/10! (score from 528 reviews)

Real guests • Real stays • Real opinions

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Sofitel Marrakech Lounge and Spa

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Guests staying at Sofitel Marrakech Lounge and Spa
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The swimming pool at or near Sofitel Marrakech Lounge and Spa
Food at or somewhere near the hotel
Guests staying at Sofitel Marrakech Lounge and Spa
Lunch and/or dinner options for guests at Sofitel Marrakech Lounge and Spa
Drinks at Sofitel Marrakech Lounge and Spa
A restaurant or other place to eat at Sofitel Marrakech Lounge and Spa
Food at or somewhere near the hotel
Guests staying at Sofitel Marrakech Lounge and Spa
Guests staying at Sofitel Marrakech Lounge and Spa
The swimming pool at or near Sofitel Marrakech Lounge and Spa
The building where the hotel is located
The building where the hotel is located
Staff members at Sofitel Marrakech Lounge and Spa
Guests staying at Sofitel Marrakech Lounge and Spa
A view of the pool at Sofitel Marrakech Lounge and Spa or nearby
Guests staying at Sofitel Marrakech Lounge and Spa
Food at or somewhere near the hotel
Guests staying at Sofitel Marrakech Lounge and Spa
Guests staying at Sofitel Marrakech Lounge and Spa
A restaurant or other place to eat at Sofitel Marrakech Lounge and Spa
A restaurant or other place to eat at Sofitel Marrakech Lounge and Spa
A seating area at Sofitel Marrakech Lounge and Spa
Guests staying at Sofitel Marrakech Lounge and Spa
The swimming pool at or near Sofitel Marrakech Lounge and Spa
A restaurant or other place to eat at Sofitel Marrakech Lounge and Spa
The lounge or bar area at Sofitel Marrakech Lounge and Spa
The lounge or bar area at Sofitel Marrakech Lounge and Spa
The lounge or bar area at Sofitel Marrakech Lounge and Spa
A restaurant or other place to eat at Sofitel Marrakech Lounge and Spa
A bed or beds in a room at Sofitel Marrakech Lounge and Spa
A bed or beds in a room at Sofitel Marrakech Lounge and Spa
A bed or beds in a room at Sofitel Marrakech Lounge and Spa
A bed or beds in a room at Sofitel Marrakech Lounge and Spa
A bed or beds in a room at Sofitel Marrakech Lounge and Spa
A bathroom at Sofitel Marrakech Lounge and Spa
A seating area at Sofitel Marrakech Lounge and Spa
Drinks at Sofitel Marrakech Lounge and Spa
A seating area at Sofitel Marrakech Lounge and Spa
A seating area at Sofitel Marrakech Lounge and Spa
A bed or beds in a room at Sofitel Marrakech Lounge and Spa
A bathroom at Sofitel Marrakech Lounge and Spa
A bathroom at Sofitel Marrakech Lounge and Spa
A seating area at Sofitel Marrakech Lounge and Spa

Lock in a great price for Sofitel Marrakech Lounge and Spa – rated 8.2 by recent guests!

to get started.

8.2
Very Good
528 reviews
  • Facilities

    8.2

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Value for money

    7.2

  • Location

    9.1

  • Total

    8.2

  • Free WiFi

    8.5

Service of staff is really excellent. Breakfast on the terrace is great experience. Lots of friendly staff, e.g. Goufal Younnes spa piscine is a perfect host on the swimmingpool.

Rémi Netherlands

Beautiful hotel!! Very close to the Medinah. Excellent location

Cincinnati United States of America

Rooms updated. Nice pool area. Close to big square.

Family Germany

Location, breakfast , staff, nearby area, outdoor area , lobby

Um United Arab Emirates

The staff's hospitality was unparalleled, from the front desk to the chambermaid, the experience was made unforgettable.

Yaron United States of America

Smells amazing, very clean, prompt courteous service from all staff. Very Relaxing.

Shahnaz United Kingdom

Breakfast was excellent as was dinner. The pools are lovely

Victor Malta

I liked the staff specially Ayoub, Yunis and Wafa in receptions they were friendly and professional.

Talal Kuwait

The pool area, rooms, decor and SO lounge were all amazing and beautiful, breakfast was very pleasant especially when sat outside, restaurants stunning. Set in a good location with nice restaurants around.

Alexandra United Kingdom

Great, comfortable and very clean rooms, spacious with nice view. Staff is always at your finger tips.

Suzanne United Arab Emirates

Excellent location!

9.1
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
On-site swimming pool
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Great neighborhood
Previous image of the property Next image of the property
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Sofitel Marrakech Lounge and Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8.2
Very Good
528 reviews
  • 9.1

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great neighborhood
  • What guests loved the most:
  • “Service of staff is really excellent. Breakfast on the terrace is great experience. Lots of friendly staff, e.g. Goufal Younnes spa piscine is a perfect host on the swimmingpool.”
    Rémi Rémi Netherlands Netherlands
  • “Beautiful hotel!! Very close to the Medinah. Excellent location”
    Cincinnati Cincinnati United States of America United States of America
  • “Rooms updated. Nice pool area. Close to big square.”
    Family Family Germany Germany
  • “Location, breakfast , staff, nearby area, outdoor area , lobby”
    Um Um United Arab Emirates United Arab Emirates
  • “The staff's hospitality was unparalleled, from the front desk to the chambermaid, the experience was made unforgettable.”
    Yaron Yaron United States of America United States of America
  • “Smells amazing, very clean, prompt courteous service from all staff. Very Relaxing.”
    Shahnaz Shahnaz United Kingdom United Kingdom
  • “Breakfast was excellent as was dinner. The pools are lovely”
    Victor Victor Malta Malta
  • “I liked the staff specially Ayoub, Yunis and Wafa in receptions they were friendly and professional.”
    Talal Talal Kuwait Kuwait
  • “The pool area, rooms, decor and SO lounge were all amazing and beautiful, breakfast was very pleasant especially when sat outside, restaurants stunning.”
    Alexandra Alexandra United Kingdom United Kingdom
  • “Great, comfortable and very clean rooms, spacious with nice view. Staff is always at your finger tips.”
    Suzanne Suzanne United Arab Emirates United Arab Emirates

Get the celebrity treatment with world-class service at Sofitel Marrakech Lounge and Spa

Sofitel Marrakech Lounge and Spa provides luxurious accommodations half a mile from Jamaâ El Fna Square. It features a spa, 3 swimming pools and 3 restaurants and bars.

The luxury guest rooms and suites at the Sofitel Marrakech feature a private balcony overlooking the mountains or gardens. All are contemporary in style with modern furnishings and some have a separate lounge.

Gourmet, olive oil-inspired and healthy spa dishes are served in the hotel’s several restaurants. L’Orangerie features a terrace overlooking the Atlas Mountains and Darkum bar serves international teas.

Additional facilities include a fitness center and for a supplement, a spa with an indoor pool, hammam and hot tub. The hotel also has Wi-Fi throughout and a 24-hour front desk with a currency exchange service.

The hotel’s valet service can park guests’ cars in the secure outdoor or indoor parking lot. Marrakech Menara Airport is a 10 minute drive away and Bahia Palace is half a mile from the hotel.

Hivernage is a great choice for travelers interested in sunshine, friendly locals and ambiance.

This is our guests' favorite part of Marrakesh, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

We speak your language!

Sofitel Marrakech Lounge and Spa has been welcoming Booking.com guests since Jun 30, 2009
Hotel chain/brand: Sofitel

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Brilliant!

Most popular facilities

Swimming pool
Free WiFi
Spa
Free parking
Restaurant
Fitness center
Bar

Good for couples – they rated the facilities 8.4 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Sofitel

Bookers love...

녡 “pool area”
8 related reviews

녡 “beautiful hotel”
3 related reviews

녡 “comfortable bed”
3 related reviews

뀐 Located in the best-rated area in Marrakesh, this hotel has an excellent location score of 9.1

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 Free private parking available at the hotel

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Availability

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Max adults: 2
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  • 1 king bed
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Superior King Room
  • 1 king bed
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Max adults: 2
Prestige King Suite with Mountains View
  • 1 king bed
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Junior King Suite with Mountains and Pool View
  • 1 queen bed
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33 properties in Marrakesh like Sofitel Marrakech Lounge and Spa were booked in the last 12 hours

4 reasons to choose Sofitel Marrakech Lounge and Spa

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings

– This neighborhood is a great choice for travelers interested in sunshine, friendly locals and ambiance – Check location Excellent location – show map

Closest Landmarks *

  • Menara Mall
    0.5 miles
  • Cyber Park
    0.5 miles
  • Koutoubia
    0.5 miles
  • Royal Tennis Club de Marrakech
    0.6 miles
  • Institute of Applied Technology and Tourism
    0.7 miles
  • Place du 16 Novembre
    0.8 miles
  • Djemaa El Fna
    0.8 miles
  • Saadian Tombs
    0.8 miles
  • Moulay El Yazid Mosque
    0.8 miles
  • Souk of the Medina
    0.9 miles

Restaurants & Markets *

  • Les souqs Market
    0.6 miles
  • Jemma El Fnaa Market
    0.6 miles
  • Le comptoir Cafe/Bar
    0.1 miles
  • Lotus club Restaurant
    0.2 miles
  • Carrefour La belle vie Supermarket
    0.5 miles

Closest Airports *

  • Menara Airport
    2 miles

Most Popular Landmarks *

  • Mouassine Museum
    0.9 miles
  • Le Jardin Secret
    1 miles
  • El Badi Palace
    1 miles
  • Boucharouite Museum
    1.2 miles
  • Marrakesh Train Station
    1.2 miles
  • Bahia Palace
    1.2 miles
  • The Orientalist Museum of Marrakech
    1.2 miles
  • Menara Gardens
    1.3 miles
  • Majorelle Gardens
    1.3 miles
  • Yves Saint Laurent Museum
    1.4 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Can not fault this hotel, from the minute we arrived to the time we left the staff were excellent, the hotel is stunning, the pool area was beautiful, ”

Anonymous Ireland
9.5

“Very kind staff, good location”

Denys Ukraine
10

“The pool area, rooms, decor and SO lounge were all amazing and beautiful, breakfast was very pleasant especially when sat outside, restaurants stunning. Set in ...”

Alexandra United Kingdom
8.7

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Brilliant!
1 Restaurant On Site
  • Le Jardin

    Food: French

    Menu: Buffet

Facilities of Sofitel Marrakech Lounge and Spa Great facilities! Review score, 8.2

Most popular facilities

Swimming pool
Free WiFi
Spa
Free parking
Restaurant
Fitness center
Bar
Outdoors
  • Terrace
  • Garden
Pets
  • Pets are allowed on request. Charges may apply.

Activities
  • Nightclub/DJ
  • Library
  • Playground
  • Golf course (within 2 miles)
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • Free! Free private parking is available on site (reservation is not needed).

Pool and Spa
  • Swimming pool
  • Indoor pool (year-round)
  • Outdoor pool (year-round)
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi Additional charge
  • Massage
  • Spa Additional charge
  • Solarium
  • Fitness center
  • Sauna Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
General
  • Shuttle service
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Shops (on site)
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Gift shop
  • Safe
  • Elevator
  • Honeymoon suite
  • VIP room facilities
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French

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Awesome!

House rules Sofitel Marrakech Lounge and Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 3 years
Can use a crib when requested
FREE
4 - 11 years
Can use an extra bed when requested
€ 75 per child, per night

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

American Express Visa Mastercard Carte Bleue Maestro Sofitel Marrakech Lounge and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Sofitel Marrakech Lounge and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Only guests above the age of 18 have access to the spa.

Guests staying at the hotel have free access to the lounge except at the weekend, during privatizations and during special events.

Please note that you must show the credit card used to make the reservation upon check-in.

Please note that breakfast will be offered as Iftar meal during Ramadan for guests fasting during their stays.

License number: 44000HT0916

FAQs about Sofitel Marrakech Lounge and Spa

  • The payment methods and timing of payment may vary. However, Sofitel Marrakech Lounge and Spa accepts the following payment methods:

    • Mastercard
    • Diners Club
    • Visa
    • China UnionPay
    • Discover
    • Booking.com Wallet
    • Apple Pay
    • PayPal
    • iDEAL
    • JCB
    • American Express

  • Guests staying at Sofitel Marrakech Lounge and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The prices at Sofitel Marrakech Lounge and Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • In total, there are 162 rooms at Sofitel Marrakech Lounge and Spa.

    Learn more about rooms and availability by entering your dates.

  • The following parking options are available to guests staying at Sofitel Marrakech Lounge and Spa (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking

  • Check-in at Sofitel Marrakech Lounge and Spa is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Sofitel Marrakech Lounge and Spa include:

    • Double
    • Suite

  • From the nearest airport, you can get to Sofitel Marrakech Lounge and Spa by:

    • Airport shuttle (arranged by property) 15 minutes

  • Sofitel Marrakech Lounge and Spa has 1 restaurants:

    • Le Jardin

  • Sofitel Marrakech Lounge and Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Library
    • Golf course (within 2 miles)
    • Solarium
    • Indoor pool (year-round)
    • Nightclub/DJ

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

8.2 Very Good 528 reviews
  • Awesome: 9+

    235

  • Good: 7 – 9

    195

  • Okay: 5 – 7

    67

  • Poor: 3 – 5

    20

  • Very Poor: 1 – 3

    11

  • Staff8.0
  • Facilities8.2
  • Cleanliness8.4
  • Comfort8.5
  • Value for money 7.2
  • Location9.1
  • Free WiFi8.5
Low score for Marrakesh

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    business travel features like breakfast, WiFi and free parking.

    950 feet to the historic old town

    One of the most picturesque neighborhoods in Marrakesh!

    Show on map
    How to get to Sofitel Marrakech Lounge and Spa from Menara Airport
    • Private shuttle
      15 minutes
    • Free parking is available.
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    8.2
    Very Good
    528 reviews

    What guests loved the most:

    “Service of staff is really excellent. Breakfast on the terrace is great experience. Lots of friendly staff, e.g. Goufal Younnes spa piscine is a perfect host on the swimmingpool.”

    Rémi Netherlands

    “Beautiful hotel!! Very close to the Medinah. Excellent location”

    Cincinnati United States of America

    “Rooms updated. Nice pool area. Close to big square.”

    Family Germany

    “Location, breakfast , staff, nearby area, outdoor area , lobby ”

    Um United Arab Emirates

    “The staff's hospitality was unparalleled, from the front desk to the chambermaid, the experience was made unforgettable.”

    Yaron United States of America

    “Smells amazing, very clean, prompt courteous service from all staff. Very Relaxing.”

    Shahnaz United Kingdom

    “Breakfast was excellent as was dinner. The pools are lovely”

    Victor Malta

    “I liked the staff specially Ayoub, Yunis and Wafa in receptions they were friendly and professional.”

    Talal Kuwait

    “The pool area, rooms, decor and SO lounge were all amazing and beautiful, breakfast was very pleasant especially when sat outside, restaurants stunning. Set in a good location with nice restaurants around.”

    Alexandra United Kingdom

    “Great, comfortable and very clean rooms, spacious with nice view. Staff is always at your finger tips.”

    Suzanne United Arab Emirates
    1 2

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    See all guest reviews for Sofitel Marrakech Lounge and Spa

    Newest Reviews for Sofitel Marrakech Lounge and Spa

    • Reviewed: November 30, 2019

      Denys

      Ukraine
      10
      Exceptional
      • • Business trip
      • • Solo traveler
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Very kind staff, good location

      Stayed in November 2019

    • Reviewed: November 1, 2019

      Howard

      United States of America
      1 helpful vote
      6.3
      “Shallow beauty ! ”
      • • Business trip
      • • Group
      • • Stayed 1 night
      • • Submitted from a mobile device

      Despite their large number of staff and a wonderful property the constant inattention to details adversely affected my stay. A constant ‘we will deal with this later ‘ meant that no one accepted responsibility. Even a car service provided by the hotel was inexcusably late - maintenance issues in rooms were neglected and spoiled milk served at breakfast. Paying for quality presumes a quality delivered and I was most disappointed.

      This is a beautiful property with a huge staff

      Stayed in October 2019

    • Reviewed: October 4, 2019

      Antonio

      United States of America
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      It was so beautiful, and the birthday surprise will remain a lifelong memory.

      Stayed in October 2019

    • Reviewed: September 27, 2019

      Rémi

      Netherlands
      7.9
      “Sofitel Marrakech review”
      • • Couple
      • • Stayed 5 nights
      • • Submitted from a mobile device

      Nice building, but next to bussy highway; cant sleep with open window / balcony. Also, airplane noise. So not quit at all. Also the beautiful swimmingpool is full of chlorine / javel. It stinks and itches as a consequency. Breakfast: fresh fruit and vegetables are scarcely compared to the abundancy of over sugared products.

      Service of staff is really excellent. Breakfast on the terrace is great experience. Lots of friendly staff, e.g. Goufal Younnes spa piscine is a perfect host on the swimmingpool.

      Stayed in September 2019

    • Reviewed: September 25, 2019

      Shehu

      Nigeria
      6.3
      “Fair.”
      • • Business trip
      • • Solo traveler
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Below my expectations

      Just ok

      Stayed in September 2019

    • Reviewed: September 1, 2019

      David

      United Kingdom
      7.0
      Good
      • • Leisure trip
      • • Couple
      • • Stayed 6 nights
      • • Submitted from a mobile device

      To expensive for the hotel , service , etc...

      Location

      Stayed in August 2019

    • Reviewed: August 28, 2019

      Salma

      United States of America
      3 helpful votes
      9.2
      Awesome
      • • Leisure trip
      • • Solo traveler
      • • Stayed 1 night
      • • Submitted from a mobile device

      Price so high, as expensive as in NYC, at least breakfast should be included at this rate.

      Everything was amazing with great service

      Stayed in August 2019

    • Reviewed: August 15, 2019

      Shahnaz

      United Kingdom
      2 helpful votes
      9.2
      “Would definitely come here again!”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      We’re from the UK, so we’re used to people not smoking indoors; the hotel allows people to smoke in the main reception and there are ash trays set out on all the tables. We accept that this is the norm over there.

      Smells amazing, very clean, prompt courteous service from all staff. Very Relaxing.

      Stayed in August 2019

    • Reviewed: August 12, 2019

      Imane

      United Kingdom
      6.7
      Pleasant
      • • Leisure trip
      • • Solo traveler
      • • Stayed 1 night
      • • Submitted from a mobile device

      The service was terrible. The standard and quality of hotel has gone down greatly since I was last here 4 years ago.

      Stayed in August 2019

    • Reviewed: August 6, 2019

      Lauri

      United States of America
      3.0
      Poor
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Teh day staff was nice... The adjoining room that Booking.com suggested ddid not exist, even though we paid for it, terribly stained mattress in the roll away bed, night staff strong armed me to give them cash and pay for the entire stay—claimed their credit card machines were not working... Men hostile behavior towards prostitutes—-crazy!!! NOT A REAL SOFITEL!!

      Stayed in August 2019

    • Reviewed: July 27, 2019

      Victor

      Malta
      7.5
      Good
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights

      The first night we were given a room which was extremely noisy. We could hear the noise from a club and we had a sleepless night. We complained the next morning but didn't even get an apology from the receptionist who obviously knew all about the noise. The other room we were given was fine and we had no further issues.

      Breakfast was excellent as was dinner. The pools are lovely

      Stayed in July 2019

    • Reviewed: July 25, 2019

      Anonymous

      United States of America
      6.3
      “It did not meet my expectations for a 5 star hotel”
      • • Leisure trip
      • • Solo traveler
      • • Stayed 2 nights

      Customer service was nonexistent.

      I really enjoyed the facilities. The bed was very comfortable.

      Stayed in June 2019

    • Reviewed: July 24, 2019

      Abby

      United States of America
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Nothing all was excellent

      Location n ambiance n decor beautiful

      Stayed in July 2019

    • Reviewed: July 21, 2019

      Joachim

      Germany
      2.5
      “Catastrophic!! I wanted to cancel the booking for more nights but the hotel did not refund the money”
      • • Leisure trip
      • • Solo traveler
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Service was a catastrophe! Food middle standard! Réception Personal super unfriendly. Service at the pool!? Which service???? Dirty and not really comfortable! Not to recommend!!!!

      ???

      Stayed in July 2019

    • Reviewed: July 14, 2019

      Talal

      Kuwait
      8.8
      Excellent
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Room price is high

      I liked the staff specially Ayoub, Yunis and Wafa in receptions they were friendly and professional.

      Stayed in July 2019

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    1012390,1017050,1012320,998220,1017680,1020550,835220,1004320,1013510,1002050,1011800,1015390,1007570,1002100,1020550|4,998820,1015390|1,966310,1017020,1020550|1,1016090,758330