Hotel Okura Macau is a luxurious 5-star hotel located within the Galaxy Macau Resort. Guests have free access to the 75,000-square-yard Grand Resort Deck with 575-yard Skytop Aquatic Adventure River Ride and a 350-ton white sand beach. Water attractions like water slides, beach lagoons, white water rapids, geysers, waterfalls as well as a kid's zone can also be found. Free WiFi access is available. Galaxy Macau - Hotel Okura Macau is located a 5-minute drive from Macau International Airport and a 10-minute drive from Macau Ferry Terminal. Car rental services are provided upon request. The guestrooms feature elegant interiors with modern furnishings. Each well-appointed room is equipped with a mini-bar, tea/coffee making facilities and a 65-inch flat-screen TV with cable channels including a variety of languages such as Mandarin, Cantonese, Japanese, English, Korean and more. There are 2 swimming pools and a well-equipped fitness center at Hotel Okura Macau. Guests can also find a casino and a shopping arcade with over 200 retail outlets. The signature restaurant, Yamazato Japanese Fine Dining, serves sushi, famous Kaiseki cuisine and seasonal seafood on the 28th floor. Alternatively, Terrace Restaurant on the 6th floor, awaits you with all-day dining in a relaxed environment and contemporary setting. Galaxy Macau Grand Resort Deck is closed from November 27, 2023 to March 28, 2024 for annual maintenance. Galaxy Macau Grand Resort Deck will be reopened on March 29, 2024. Passes to access the Grand Resort Deck are provided based on the number of paying guests per room.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Okura Nikko Hotels
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Asian

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
Bedroom :
2 twin beds
Living room:
1 sofa bed
Bedroom :
2 full beds
Living room:
1 sofa bed
1 queen bed
1 queen bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score

Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.8
Location
9.1
Free Wifi
9.3
High score for Macau
Select topics to read reviews:

Guests who stayed here loved

  • Man
    Hong Kong Hong Kong
    I think the service staff in general was abdolutely exceptional. For example, they were extremely caring and even prepared gifts for our child, which made her elated. We had an unforgettable stay and we’ll definitely revisit in the future!
  • Tan
    Malaysia Malaysia
    The staffs are generally helpful, polite, and their services are excellent. I do like the room a lot with lots of drinks, fruits and snacks. We would like to highlight a staff named NASH, he is doing a very good job =)
  • Thanan
    Thailand Thailand
    The location is fulfilled with lots of restaurant and shops. The staffs are extremely nice especially the bellboys, they are very helpful when sending us the luggages to the airport bus.

Hotel area info

Restaurants
2 Restaurants On Site

  • Yamazato Japanese Fine Dining
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambience
      Traditional
  • Nagomi
    • Cuisine
      Japanese
    • Ambience
      Traditional

Amenities of Hotel Okura Macau
Great facilities! Review score, 9.1

Most popular amenities
  • 2 swimming pools
  • Free Wifi
  • Family rooms
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness center
  • Parking on site
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • City view
  • View
Outdoors
  • Garden
Kitchen
  • Dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Water park
  • Kids' club
  • Casino
Living Area
  • Fireplace
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs MOP 30 per hour.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Laptop safe
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
Pool 2 – outdoorFree!
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Spa
  • Locker rooms
  • Fitness
  • Massage chair
  • Steam room
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • Mandarin
  • English
  • Japanese
  • Cantonese

House rules
Hotel Okura Macau takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Must-know information for guests at this property

The credit card used for booking must be presented at check in. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that children's breakfast is not included in the breakfast-included rate. Children's breakfast will be charged separately.

According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Hotel staying guests could enjoy exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your full stay. Passes to access are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change.

Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day.

For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Okura Macau

  • Check-in at Hotel Okura Macau is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Hotel Okura Macau is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Okura Macau on this page.

  • Guests staying at Hotel Okura Macau can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Asian

  • Hotel Okura Macau has 2 restaurants:

    • Yamazato Japanese Fine Dining
    • Nagomi

  • Hotel Okura Macau is 3.1 miles from the center of Macau. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Okura Macau include:

    • Double
    • Twin
    • Twin/Double
    • Suite

  • Hotel Okura Macau offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Casino
    • Water park
    • Kids' club
    • Massage chair
    • Happy hour
    • Swimming pool
    • Locker rooms
    • Fitness
    • Steam room

  • The prices at Hotel Okura Macau may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.