• City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Towering over the Cotai Strip, the 5-star Sheraton Grand Macao features 3 outdoor pools, pampering spa treatments and a 24-hour fitness center. Just 5 minutes' drive from Macau International Airport, this eco-friendly hotel also has 7 dining options and shuttle service for different routes . Free WI-FI is available at all area. Overlooking the pool, city or Cotai Strip, the spacious air-conditioned rooms come with a 42-inch flat-screen TV and a comfortable Sheraton signature sleep experience. Private bathrooms have a shower. Sheraton Grand Macao is within 3.7 mi from A-Ma Statue, Guia Fortress, Leal Senado Building and the Ruins of St. Paul. It is 0.6 mi from Taipa City Town Center and a 13-minute drive from Macau City. The Macau Ferry Terminal is a short 8-minute drive away. Shine Spa for Sheraton features private treatment rooms, a sauna and hot tubs. The hotel also provides personal trainers at the gym, as well as over 20,000 square yards of event space. Postal services are available at the business center. Jaya, Sala and Tiki (event only) pool-side bars all serve refreshing cocktails and snacks. International buffet spreads are available at Feast.Other dining options include Bene Italian restaurant and Palms Lounge.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Asian, American, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.7
Comfort
8.8
Value for money
8.5
Location
9.1
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Cartika
    Indonesia Indonesia
    This hotel has everything that a tourist needs. From the free shuttle bus to and from the bus terminal and also conveniently integrated with large various shopping experience.
  • Ron
    Singapore Singapore
    Room was clean and grand. Love the big room. Will come again for sure.
  • Andrew
    Canada Canada
    Location was great, rooms so comfortable, breakfast buffet excellent

Hotel area info

Restaurants
2 Restaurants On Site

  • Feast
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
  • The Conservatory
    • Cuisine
      Chinese • British
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern

Amenities of Sheraton Grand Macao
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • Sun deck
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Evening entertainment
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs MOP 40 per hour.
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Outdoor play equipment for kids
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Portuguese
  • Filipino

House rules

Sheraton Grand Macao takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MOP 400 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
MOP 400 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Cash Sheraton Grand Macao accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are requested to present the same credit card used to guarantee the booking when checking in or making payment at the hotel. For reservations made by a third party, you will need to complete an authorization form 5 days prior to the arrival. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution. The hotel will not be responsible for any extra handling fees or charges.

Please note that the hotel provides a free shuttle bus service between Macao International Airport and this property. A chargeable limousine pick-up service can also be arranged.

Children under the height of 4.6 feet are kindly requested to wear inflatable arm bands or life vests provided for free when using the swimming facilities.

For breakfast inclusive rates, please note that the third and fourth person supplement charges are for room only. Extra charges apply for breakfast charges. Please consult with the hotel after making the reservation.

Upon check-in, valid travel documents and the slip of authorization to stay (if applicable) of the staying guests are required.

Renovation enhancement

Renovation works will be carried out in certain guestrooms and suites from 9:00am to 9:00pm daily in order to elevate the guest experience within Sheraton Grand Macao, which at times could be noisy. Our services and facilities will operate as normal and we apologize for any inconvenience caused and thank you for your kind understanding.

FAQs about Sheraton Grand Macao

  • Sheraton Grand Macao is 3.7 miles from the center of Macau. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Sheraton Grand Macao include:

    • Double
    • Twin

  • The prices at Sheraton Grand Macao may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Grand Macao has 2 restaurants:

    • The Conservatory
    • Feast

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Sheraton Grand Macao is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, Sheraton Grand Macao is popular with guests booking family stays.

  • Guests staying at Sheraton Grand Macao can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Asian
    • American
    • Buffet

  • Sheraton Grand Macao offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Golf course (within 2 miles)
    • Evening entertainment
    • Happy hour
    • Personal trainer
    • Bicycle rental
    • Locker rooms
    • Tour or class about local culture
    • Beauty services
    • Swimming pool
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Fitness classes