City view
Garden
Swimming pool
Free WiFi
Balcony
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping

Get the celebrity treatment with world-class service at Sheraton Grand Macao

Towering over the Cotai Strip, the 5-star Sheraton Grand Macao features 3 outdoor pools, pampering spa treatments and a 24-hour fitness center. Just 5 minutes' drive from Macau International Airport, this eco-friendly hotel also has 7 dining options and shuttle service for different routes . Free WI-FI is available at all area.

Overlooking the pool, city or Cotai Strip, the spacious air-conditioned rooms come with a 42-inch flat-screen TV and a comfortable Sheraton signature sleep experience. Private bathrooms have a shower.

Sheraton Grand Macao is within 3.7 mi from A-Ma Statue, Guia Fortress, Leal Senado Building and the Ruins of St. Paul. It is 0.6 mi from Taipa City Town Center and a 13-minute drive from Macau City. The Macau Ferry Terminal is a short 8-minute drive away.

Shine Spa for Sheraton features private treatment rooms, a sauna and hot tubs. The hotel also provides personal trainers at the gym, as well as over 20,000 square yards of event space. Postal services are available at the business center.

Jaya, Sala and Tiki (event only) pool-side bars all serve refreshing cocktails and snacks. International buffet spreads are available at Feast.Other dining options include Bene Italian restaurant and Palms Lounge.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Sheraton Grand Macao has been welcoming Booking.com guests since May 29, 2012
Hotel chain/brand: Sheraton

Property Highlights

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Asian, American, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hi there, I am from Hong Kong. If I go quarantine in medical hotel for 14 days, can I book and come to stay at your hotel after that? Thanks.
    Please take note that the last check out date should be on 18th April 2021 for Medical Observation as per Government Notice. We will discontinue be the quarantine hotel afterward. And you may need to choose another hotel for the Medical Observation.
    Answered on April 8, 2021
Hotel area info *
2 Restaurants On Site

    Feast

    Food: International

    Open for: Breakfast, Brunch, Lunch, Dinner

    The Conservatory

    Food: Chinese, British

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

Amenities of Sheraton Grand Macao
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • Sun deck
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Evening entertainment Additional charge
  • Golf course (within 2 miles) Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs HKD 40.0 per hour.
  • Secure parking
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Outdoor play equipment for kids
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Airport pickup Additional charge
  • Airport drop-off Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • All ages welcome
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Korean
  • Portuguese
  • Filipino
  • Chinese

House rules

Sheraton Grand Macao takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
HK$ 300 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
HK$ 300 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Sheraton Grand Macao accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are requested to present the same credit card used to guarantee the booking when checking in or making payment at the hotel. For reservations made by a third party, you will need to complete an authorization form 5 days prior to the arrival. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution. The hotel will not be responsible for any extra handling fees or charges.

Please note that the hotel provides a free shuttle bus service between Macao International Airport and this property. A chargeable limousine pick-up service can also be arranged.

Children under the height of 4.6 feet are kindly requested to wear inflatable arm bands or life vests provided for free when using the swimming facilities.

For breakfast inclusive rates, please note that the third and fourth person supplement charges are for room only. Extra charges apply for breakfast charges. Please consult with the hotel after making the reservation.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Sheraton Grand Macao

  • Room options at Sheraton Grand Macao include:

    • Double
    • Twin

  • Guests staying at Sheraton Grand Macao can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Asian
    • American
    • Buffet

  • Check-in at Sheraton Grand Macao is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Sheraton Grand Macao by:

    • Taxi 10min
    • Airport shuttle (arranged by property) 10min

  • Yes, Sheraton Grand Macao is popular with guests booking family stays.

  • Sheraton Grand Macao has 2 restaurants:

    • Feast
    • The Conservatory

  • Sheraton Grand Macao is 3.7 miles from the center of Macau.

  • The prices at Sheraton Grand Macao may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Grand Macao offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Bicycle rental (additional charge)
    • Golf course (within 2 miles)
    • Evening entertainment
    • Swimming pool
    • Personal trainer
    • Beauty services
    • Locker rooms
    • Bicycle rental
    • Happy hour
    • Facial treatments
    • Tour or class about local culture
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Fitness classes