TRANSFER DETAILS (excluded from room rate):
Please note that the property is only accessible by the following modes of transfer:

Airport Transfer via seaplane – US$675.00 per adult round trip (US$338.00 one-way) and US$338.00 per child round trip (US$169.00 one-way) between 01 Jan 2023 – 31 Dec 2023 inclusive of T-GST. Infants aged less than 2 years travel free with parents (no seat is provided). Children aged 12 years & above are charged the adult rate.

Private seaplane transfer – US$6,700 one way between 01 Jan 2023 – 31 Dec 2023 inclusive of T-GST. Maximum 14 people per journey. Rates are subject to change and therefore need to be reconfirmed with the resort. Children aged 12 years & above are charged the adult rate. The baggage allowance is 27kg per person and 3kg hand luggage.

Airport Transfer via domestic flight (25 minutes) + speedboat transfer (30 minutes) – US$338.00 per adult per way and US$169.00 per child per way between 01 Jan 2023 – 31 Dec 2023 inclusive of T-GST. Infants aged less than 2 years travel free of charge with parents (no separate seat provided). Children aged 12 years & above are charged the adult rate. International flights arriving after 15:30 are subject to a domestic flight schedule and seats are provided on availability only.

Guests must send arrival and departure flight details directly to the property at least 7 days prior to arrival. Please get in touch with the property for details on baggage restrictions.

CHILD POLICY:
Children under 12 years will eat for free based on the rules and meal-plan accompanied by an adult, excluding alcoholic beverages.
Maximum 2 free kids per unit paid.
Mandatory green tax of USD 6 per child per night will be charged.

GENERAL POLICIES:
Please present the same credit card used to guarantee your booking when checking in / making the payment at the hotel. Please note that property may contact the cardholder for verification purposes.

Due to safety and privacy concerns the operation of unmanned aerial systems or drones by any of guests including model aircraft by recreational users and hobbyists is prohibited.

THE MURAKA - DEPOSIT AND CANCELLATION POLICY

For bookings of The Muraka, a 50% deposit is required at the time of booking to hold the reservation, cancelable up to 30 days prior to arrival. Bookings for the Muraka that fall over the Festive period – between 21st December 2023 to 9th Jan 2024 – would require a 100% deposit, and can be canceled 60-days prior to arrival before a retention charge becomes applicable.

HONEYMOON COMPLIMENTARY OFFER

Minimum 5-night stay:
- Medium Size Fruit basket on arrival
- 1 bottle of Sparkling Wine on arrival
- Romantic bed decoration on arrival
- *One romantic 3-course dinner at Mandhoo during the stay – beverages are not included

Minimum 7-night stay:
- Medium Size Fruit basket on arrival
- 1 bottle of Sparking Wine on arrival
- Romantic bed decoration on arrival
- *One romantic 3-course dinner at either Mandoo during the stay – beverages are not included
- $100 credit per couple to be used on a spa treatment of choice

*Note: Enjoy a one-time romantic 3-course dinner at Mandhoo restaurant during the stay excluding beverages from a selected set menu. However, a minimum of 5 or 7 nights stay is required in order to avail these benefits.

A marriage certificate must be provided as proof of marriage before arrival to validate, however, a wedding invite or pictures will not be accepted. The couple must be traveling within one year from the date of marriage.