• Kitchen
  • View
  • Garden
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Air conditioning

This stylish hotel is just 250 metres from the beach in Playa del Carmen, on the Yucatán Peninsula. Built around a tropical courtyard with a pool, it offers a private beach club for an extra cost. Continental breakfast is included with your rate. At Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham you can choose between rooms and apartments. All accommodation features elegant, modern décor with soft tones. Both rooms and apartments have a private patio and a plasma TV. The apartments also come with a modern kitchenette with an oven, hob and microwave. Continental breakfast is served in the courtyard. Reception staff can help to organise diving trips, as well as visits to Mexico’s Mayan ruins of Chichen Itza, Tulum and Chetumal. They can also arrange an airport shuttle or car rental. Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is just 100 metres from Playa del Carmen’s 5th Avenue, which is famous for its shops and restaurants. Cancún Airport is 40 minutes’ drive away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Trademark
Hotel chain/brand
Trademark

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.6

Breakfast info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Living room:
2 sofa beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
2 sofa beds
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 large double bed
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Travel Sustainable Level 3

This property has told us they’re making large investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.2
Facilities
8.3
Cleanliness
8.7
Comfort
8.8
Value for money
8.3
Location
9.6
Free WiFi
8.2
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Jill
    United Kingdom United Kingdom
    Location excellent ... especially if facing the sea but if you had rooms on the Calle 16 side might be loud at night. Nice roof terrace Breakfast fine.... but no hot food Staff great Especially Liliana and Miguel
  • Sydney
    Canada Canada
    We liked Carla - who welcomed us on the first night. SHe went out of her way to find wine glasses and a bottle opener for us for the night we were there. It seemed like the people here really care about their clients. Location is perfect .
  • Simone
    United States United States
    The whole experience was wonderful. From the interaction with the front desk before I arrived to the minute I left. Liliana and Karla at the front desk were incredible and extremely helpful. They suggested transportation, restaurants and places to...

Hotel surroundings

Facilities of Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • 24-hour front desk
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Pool view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Beach
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Karaoke
    Additional charge
  • Casino
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Wine/champagne
    Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Private entrance
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Discover Cash is not accepted Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham

  • The prices at Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is 600 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham include:

    • Suite
    • Apartment
    • Double

  • Guests staying at Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham can enjoy a highly-rated breakfast during their stay (guest review score: 5.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Check-in at Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 200 yards from Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham. All distances are measured in straight lines. Actual travel distances may vary.

  • Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Cycling
    • Hiking
    • Snorkelling
    • Diving
    • Fishing
    • Karaoke
    • Casino
    • Windsurfing
    • Golf course (within 3 km)
    • Evening entertainment
    • Horse riding
    • Beach
    • Bicycle rental
    • Personal trainer
    • Beauty Services
    • Swimming Pool
    • Facial treatments
    • Cooking class
    • Waxing services
    • Fitness/spa locker rooms
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Spa facilities
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes