Alteza Polanco
Blas Pascal 111, 11510 Mexico City, Mexico – Excellent location – show map
Excellent location – rated 9.2/10! (score from 193 reviews)
Real guests • Real stays • Real opinions
The service was great, all the stuff was very kind and friendly, the location is pretty good and the facilities are also nice.

Amazing room, very clean! Very happy with the location! Big plus for a free WiFi in the room.

Very clean (new) neat, comfortable, very good desk, good internet, excellent location. Good breakfast very good service.

ubicación y trato del personal muy amables todos en recepción la chica excelente me toco recibiera y en la salida

El personal es súper amable , las instalaciones están impecables en limpieza , lo mejor fue un chavó que ofrece servicio de taxi afuera se llama Juan Carlos , es una excelente persona , súper lindo, estuvo a disponibilidad siempre que lo necesitamos.

Excelente ubicación. Personal amable y habitación funcional.

limpieza y atención, olvidamos algunos objetos y nos lo a devolvieron!

la comodidad y las instalaciones de la habitación.

Muy bien ubicado y la habitación era cómoda y limpia.

El trato de las personas de recepción y la ubicación

- What guests loved the most:
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Located in Polanco, one of the most prestigious commercial districts in Mexico City, Alteza Polanco offers fully appointed accommodations with free WiFi access and a meeting room.
The functional and equipped suites include a microwave, coffee maker and small fridge. All suites are air conditioned and boast cable TV. The private bathroom provides free toiletries, a hairdryer and a shower.
Alteza Polanco also offers a small fitness room with 3 fitness devices, and luggage storage. The friendly staff can help with information about popular sightseeing in the area.
Alteza Polanco is just a few steps of large shopping malls, commercial zones and various restaurants. Antara Fashion Hall is 0.6 mi from the property, while Centro Banamex and Plaza Polanco can be reached 10 minutes' drive away.
Chapultepec Park and Paseo de la Reforma, where the city’s major museums are located, is 10 minutes’ drive away.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
- Hola, Free parking?Yes, we have valet parking. Best regards.Answered on 26 March 2022
- Hello. do you have rooms available in the first floor? are the room locks electronic or manual? thank you AlbertDear Albert: We have rooms on the first floor, the availability depends on the date of your arrival but once we receive your reservation we can assi..Answered on 16 April 2021
- Hola ! en habitacion doble tienen baño privado incorporado y si tambien tienen lavanderia ( máquinas de lavar y secar )para uno mismo hacer su laundrTodas nuestras habitaciones cuentan con baño privado, tenemos servicio de lavandería y tintorería con cargo con una empresa externa. No contamos con..Answered on 24 October 2021
- Podríamos hacer el check in hoy sobre las 11:00 AM ???Le recordamos que la hora del check in es a partir de las 15:00 hrs., en caso de querer disponer de la habitación con seguridad a las 11:00 hrs. le su..Answered on 6 March 2022
- What is terrace? Is it a private balcony? How big is it? Is it connected to any other exits or other balconies?Appreciated Guest: Thanks for your preference to Alteza Polanco, replying you question, terrance is a small part of your room, that has a border with..Answered on 16 May 2022
- Still looking?
ESTELLE
Food: Mexican
Open for: Breakfast
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Linens
- Wardrobe or closet
- Alarm clock
- Sun deck
- Terrace
- Socket near the bed
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Restaurant
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- 24-hour front desk
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safe
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Private entrance
- Elevator
- Family rooms
- Ironing facilities
- Suit press
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Fitness
- Full-body massage
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Alteza Polanco accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Property offers continental breakfast from September 1st, 2020- January 10th, 2021.
Please note that for group reservations of more than 5 rooms, different policies and additional supplements may apply.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Alteza Polanco
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The prices at Alteza Polanco may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Alteza Polanco offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Massage
- Fitness
- Full-body massage
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Alteza Polanco is 5 miles from the center of Mexico City.
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Room options at Alteza Polanco include:
- Quad
- Suite
- Double
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Guests staying at Alteza Polanco can enjoy a highly-rated breakfast during their stay (guest review score: 6.3).
Breakfast option(s) include:
- American
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Check-in at Alteza Polanco is from 3:00 PM, and check-out is until 12:00 PM.
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Alteza Polanco has 1 restaurant:
- ESTELLE