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Located in Polanco, one of the most prestigious commercial districts in Mexico City, Alteza Polanco offers fully appointed accommodations with free WiFi access and a meeting room.

The functional and equipped suites include a microwave, coffee maker and small fridge. All suites are air conditioned and boast cable TV. The private bathroom provides free toiletries, a hairdryer and a shower.

Alteza Polanco also offers a small fitness room with 3 fitness devices, and luggage storage. The friendly staff can help with information about popular sightseeing in the area.

Alteza Polanco is just a few steps of large shopping malls, commercial zones and various restaurants. Antara Fashion Hall is 0.6 mi from the property, while Centro Banamex and Plaza Polanco can be reached 10 minutes' drive away.

Chapultepec Park and Paseo de la Reforma, where the city’s major museums are located, is 10 minutes’ drive away.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Alteza Polanco has been welcoming Booking.com guests since Dec 9, 2014

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

American


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
1 queen bed
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hola, Free parking?
    Yes, we have valet parking. Best regards.
    Answered on 26 March 2022
  • Hello. do you have rooms available in the first floor? are the room locks electronic or manual? thank you Albert
    Dear Albert: We have rooms on the first floor, the availability depends on the date of your arrival but once we receive your reservation we can assi..
    Answered on 16 April 2021
  • Hola ! en habitacion doble tienen baño privado incorporado y si tambien tienen lavanderia ( máquinas de lavar y secar )para uno mismo hacer su laundr
    Todas nuestras habitaciones cuentan con baño privado, tenemos servicio de lavandería y tintorería con cargo con una empresa externa. No contamos con..
    Answered on 24 October 2021
  • Podríamos hacer el check in hoy sobre las 11:00 AM ???
    Le recordamos que la hora del check in es a partir de las 15:00 hrs., en caso de querer disponer de la habitación con seguridad a las 11:00 hrs. le su..
    Answered on 6 March 2022
  • What is terrace? Is it a private balcony? How big is it? Is it connected to any other exits or other balconies?
    Appreciated Guest: Thanks for your preference to Alteza Polanco, replying you question, terrance is a small part of your room, that has a border with..
    Answered on 16 May 2022
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Hotel area info *
1 Restaurant On Site

    ESTELLE

    Food: Mexican

    Open for: Breakfast

Amenities of Alteza Polanco
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Private entrance
  • Elevator
  • Family rooms
  • Ironing facilities
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Full-body massage
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Alteza Polanco takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib upon request
Free
12+ years
Extra bed upon request
$20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Alteza Polanco accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note the restaurant is open from 7:00 to 22:00 from Monday to Friday and from 07:00 to 20:00 on Saturdays and Sundays.

Property offers continental breakfast from September 1st, 2020- January 10th, 2021.

Please note that for group reservations of more than 5 rooms, different policies and additional supplements may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Alteza Polanco

  • The prices at Alteza Polanco may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Alteza Polanco offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Fitness
    • Full-body massage

  • Alteza Polanco is 5 miles from the center of Mexico City.

  • Room options at Alteza Polanco include:

    • Quad
    • Suite
    • Double

  • Guests staying at Alteza Polanco can enjoy a highly-rated breakfast during their stay (guest review score: 6.3).

    Breakfast option(s) include:

    • American

  • Check-in at Alteza Polanco is from 3:00 PM, and check-out is until 12:00 PM.

  • Alteza Polanco has 1 restaurant:

    • ESTELLE