You're eligible for a Genius discount at Altitude at Krystal Grand Cancun - All Inclusive! To save at this property, all you have to do is sign in.

Experience world-class service at Altitude at Krystal Grand Cancun - All Inclusive

Set in Cancún, a 4-minute walk from Coco Bongo, Altitude at Krystal Grand Cancun - All Inclusive offers an outdoor swimming pool and fitness centre. The property has a bar, as well as a restaurant serving Mexican cuisine. Free WiFi is available. At the hotel, each room includes a wardrobe and a flat-screen TV. Rooms are equipped with a coffee machine and a private bathroom, while certain rooms come with a balcony. A continental breakfast can be enjoyed at the property. Altitude at Krystal Grand Cancun - All Inclusive offers a terrace. Speaking English and Spanish at the reception, staff are ready to help around the clock. La Isla Shopping Mall is 3.4 km from the accommodation. The nearest airport is Cancún International Airport, 17 km from the property.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cancún, this property has an excellent location score of 9.3

Breakfast info

Continental, American, Buffet

Free private parking available on-site

Activities:

Fitness centre

Games room

Spa and wellness centre


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
8.4
Facilities
8.5
Cleanliness
8.8
Comfort
9.0
Value for money
7.8
Location
9.3
Free WiFi
8.6
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Rebecca
    Ireland Ireland
    The staff were all so friendly and helpful. The hotel was even more amazing than we imagined. The place was so clean, everywhere we went there was someone cleaning and even painting where I thought already looked good. Food was amazing and there...
  • Gokeepon
    United States United States
    Fantastic location and so kindness service! We love this memorial experience with Krystal and Cancun. I believe we will choose here for our next vacation!
  • Elizabeth
    United States United States
    Ocean few room and location in hotel district was great.

Property surroundings

Restaurants
7 restaurants on site

  • Restaurant O
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
  • Risotto
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • Ayami
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • The Grill
    • Cuisine
      Steakhouse • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • Red Fish
    • Cuisine
      Seafood
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly
  • La Taqueria
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • The Beach Bar & Grill
    • Cuisine
      American • Mexican
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly

Resort facilities of Altitude at Krystal Grand Cancun - All Inclusive
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • 7 restaurants
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Landmark view
  • View
Outdoors
  • Picnic area
  • Beachfront
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
Activities
  • Aerobics
  • Live music/performance
  • Cooking class
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Beach
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Children's playground
  • Games room
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Minimarket on site
  • Air conditioning
  • Executive lounge access
  • Tile/marble floor
  • Soundproofing
  • Packed lunches
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool bar
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules
Altitude at Krystal Grand Cancun - All Inclusive takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
From 04:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 4 years are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

FAQs about Altitude at Krystal Grand Cancun - All Inclusive

  • Altitude at Krystal Grand Cancun - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Children's playground
    • Games room
    • Evening entertainment
    • Kids' club
    • Beachfront
    • Aerobics
    • Happy hour
    • Swimming Pool
    • Fitness/spa locker rooms
    • Live music/performance
    • Themed dinner nights
    • Beauty Services
    • Cooking class
    • Beach
    • Facial treatments
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Massage chair
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Room options at Altitude at Krystal Grand Cancun - All Inclusive include:

    • Suite
    • Double

  • Altitude at Krystal Grand Cancun - All Inclusive has 7 restaurants:

    • Risotto
    • La Taqueria
    • The Beach Bar & Grill
    • Red Fish
    • Ayami
    • The Grill
    • Restaurant O

  • The prices at Altitude at Krystal Grand Cancun - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Altitude at Krystal Grand Cancun - All Inclusive is from 15:00, and check-out is until 12:00.

  • Yes, Altitude at Krystal Grand Cancun - All Inclusive is popular with guests booking family stays.

  • Guests staying at Altitude at Krystal Grand Cancun - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Altitude at Krystal Grand Cancun - All Inclusive is 5.6 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.