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Get the celebrity treatment with world-class service at Kimpton Aluna Resort Tulum, an IHG Hotel

Located 3.1 km from Tulum Archeological Site, Kimpton - Aluna Tulum provides rooms with air conditioning in Tulum. The property has an outdoor swimming pool, beach clubs access in sister properties, bikes for rent, The property offers pool views, a terrace, gardens , Spa, and a 24-hour front desk. All rooms in the hotel are equipped with a flat-screen TV. Each room has a private bathroom. The units feature a wardrobe. There is an on-site bar and guests can also make use of the business area. Tulum Bus station is 1.7 km from Kimpton - Aluna Tulum, while Parque Nacional Tulum is 2 km from the property. Cozumel International Airport is 65 km away.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kimpton Hotels
Hotel chain/brand
Kimpton Hotels

Property highlights

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.6
Cleanliness
8.9
Comfort
9.0
Value for money
7.7
Location
7.9
Free WiFi
10
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Charlotte
    United Kingdom United Kingdom
    The room was beautiful with good lighting and great amenities. Hotel had great facilities. The staff couldn't do enough to help.
  • Carmen
    United States United States
    The room was exceptional with a terrace that reached to the outdoor pool. I especially enjoyed the staff. Upon arrival you are greeted with top notch customer service. Paola, Kenny and Edward were amazing. The facilities also had an adults only...
  • Carmen
    United States United States
    The room was exceptional with a terrace that reached to the outdoor pool. I especially enjoyed the staff. Upon arrival you are greeted with top notch customer service. Paola, Kenny and Edward were amazing. The facilities also had an adults only...

Hotel surroundings

Restaurants
2 restaurants on site

  • Parallel 20°
    • Cuisine
      Caribbean • Mexican • Seafood • Local • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bhanu
    • Cuisine
      Mediterranean • Mexican • Seafood • Steakhouse • Local • International
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Kimpton Aluna Resort Tulum, an IHG Hotel
Great facilities! Review score, 8.6

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • 2 restaurants
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
  • Cooking class
  • Happy hour
  • Bike tours
    Additional charge
  • Temporary art galleries
  • Snorkelling
    Additional chargeOff-site
  • Cycling
Living Area
  • Seating Area
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Laptop safe
  • Packed lunches
  • Lift
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules
Kimpton Aluna Resort Tulum, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCarte BlancheCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kimpton Aluna Resort Tulum, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Kimpton Aluna Resort Tulum, an IHG Hotel

  • Check-in at Kimpton Aluna Resort Tulum, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • The prices at Kimpton Aluna Resort Tulum, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Kimpton Aluna Resort Tulum, an IHG Hotel has 2 restaurants:

    • Parallel 20°
    • Bhanu

  • Kimpton Aluna Resort Tulum, an IHG Hotel is 1 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Kimpton Aluna Resort Tulum, an IHG Hotel include:

    • Double
    • Suite

  • Kimpton Aluna Resort Tulum, an IHG Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Cycling
    • Snorkelling
    • Body scrub
    • Bike tours
    • Head massage
    • Temporary art galleries
    • Back massage
    • Facial treatments
    • Yoga classes
    • Cooking class
    • Spa lounge/relaxation area
    • Bicycle rental
    • Full body massage
    • Happy hour
    • Foot massage
    • Body treatments
    • Hand massage
    • Swimming Pool
    • Spa facilities
    • Beauty Services
    • Fitness
    • Neck massage
    • Spa/wellness packages
    • Couples massage