Andaz Mayakoba - a concept by Hyatt
Carreterra Federal Chetumal-Puerto Juarez KM 298, 77710 Playa del Carmen, Mexico – Excellent location – show map
Excellent location – rated 9.3/10! (score from 268 reviews)
Real guests • Real stays • Real opinions
VIP treatment Our amazing pool attendant Paco! The ocean view studios are highly recommended. Wonderful breakfast buffet.

- Ocean view
- Garden
- Pet friendly
- Pool 1 – outdoor
- BBQ facilities
- Free WiFi
- Terrace
- Balcony
- Free parking
- Air conditioning
Experience World-class Service at Andaz Mayakoba - a concept by Hyatt
Offering two outdoor pools and a private beach area, Upscale Andaz Mayakoba is in the gated Mayakoba complex in Playa del Carmen. The resort has a spa center and sauna, and guests can enjoy a meal at one of the 4 restaurants. Free WiFi is provided throughout the property and free private parking is available on this pet friendly property. Every room at this resort is air conditioned and comes with a flat-screen TV with cable channels. Some units have a seating area to relax in after a busy day. Certain units include views of the sea or lake. Rooms include a private bathroom. Extras include bathrobes and slippers. The restaurant offer cover fine dinning with Casa Amate, fresh and local ingredients with relaxed environment with Cocina Milagro, and beachfront street and sea food at Sotavento and Tinta del Pulpo. Room service is also available 24 hours. This elegant resort offers a Mayan Oasis Spa with 6 massage rooms and a hydrotherapy circuit center and sauna and access to El Camaleón Golf Club and the Mayakoba Tennis Center. This resort has water sports facilities and free use of bicycles is available. You can engage in various activities, such as golfing and snorkeling. Playa del Carmen Maritime Terminal is 5.6 mi from Andaz Mayakoba, while Church of Guadalupe is 3.7 mi from the property. The nearest airport is Cancun International Airport, 25 mi from Andaz Mayakoba - a concept by Hyatt. This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment
Couples in particular like the location – they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Airport shuttle
- Family rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Very Good Breakfast

Categories:
See what guests loved the most:
- Justin
United States of America
“VIP treatment Our amazing pool attendant Paco! The ocean view studios are highly recommended. Wonderful breakfast buffet.” - Ilias
United States of America
“Andaz is the ideal family resort. Beach is great, pools are awesome, food is delicious, staff is outstanding” - Raquel
United States of America
“Everything! It’s beautiful, modern, comfortable. The service is top notch. Food was delicious. We’ll be back soon!”
Area info
Restaurants5 Restaurants On Site
- Cocina Milagro
- CuisineMexican
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsGluten-free • Dairy-free
- Casa Amate
- CuisineLatin American
- AmbienceModern
- Tinta del Pulpo
- CuisineMexican
- AmbienceModern
- Sotavento
- CuisineMediterranean
- Open forLunch • Dinner
- AmbienceModern
- Dietary optionsVegan • Gluten-free
- Vegan Bar
- AmbienceFamily-friendly • Modern
- Dietary optionsVegan
Resort Facilities at Andaz Mayakoba - a concept by HyattGreat facilities! Review score, 9.2
- 2 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Airport shuttle
- Family rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Very Good Breakfast
- Toilet paper
- Towels
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- View
- Outdoor fireplace
- Outdoor furniture
- Beachfront
- Sun deck
- Private beach area
- BBQ facilitiesAdditional charge
- Balcony
- Terrace
- Garden
- Dining table
- Dryer
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Bicycle rental
- ArcheryAdditional charge
- Live sports events (broadcast)
- Live music/Performance
- Cooking classAdditional charge
- Tour or class about local culture
- Happy hourAdditional charge
- Bike tours
- Walking tours
- Beach
- Tennis equipment
- Evening entertainment
- Kids' club
- Water sports facilities on site
- Entertainment staff
- Snorkeling
- DivingAdditional chargeOff-site
- Cycling
- Canoeing
- WindsurfingAdditional charge
- FishingAdditional chargeOff-site
- Golf course (within 2 miles)Additional charge
- Tennis court
- Dining area
- Sitting area
- Desk
- iPod dock
- Flat-screen TV
- Cable channels
- Satellite channels
- Video
- Radio
- Telephone
- TV
- Pay-per-view channels
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Accessible parking
- Private check-in/out
- Concierge
- Baggage storage
- 24-hour front desk
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- Smoke alarms
- Key access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Pet bowls
- Convenience store on site
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Soundproof
- Car rental
- Laptop safe
- Chapel/Shrine
- Fan
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by stairs only
- All ages welcome
- Pool with view
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- All ages welcome
- Pool with view
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
- English
- Spanish
- French
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cash
Andaz Mayakoba - a concept by Hyatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about Andaz Mayakoba - a concept by Hyatt
-
Andaz Mayakoba - a concept by Hyatt offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Cycling
- Snorkeling
- Diving
- Fishing
- Tennis court
- Canoeing
- Windsurfing
- Golf course (within 2 miles)
- Evening entertainment
- Kids' club
- Beachfront
- Live music/Performance
- Personal trainer
- Beauty services
- Bike tours
- Archery
- Locker rooms
- Bicycle rental
- Walking tours
- Swimming pool
- Water sports facilities on site
- Tennis equipment
- Tour or class about local culture
- Live sports events (broadcast)
- Happy hour
- Facial treatments
- Cooking class
- Beach
- Waxing services
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Private beach area
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Entertainment staff
- Fitness
- Yoga classes
- Fitness classes
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The prices at Andaz Mayakoba - a concept by Hyatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Andaz Mayakoba - a concept by Hyatt include:
- Triple
- Quad
- Suite
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Andaz Mayakoba - a concept by Hyatt is 5 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.
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Andaz Mayakoba - a concept by Hyatt has 5 restaurants:
- Casa Amate
- Tinta del Pulpo
- Vegan Bar
- Sotavento
- Cocina Milagro
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The nearest beach is 150 feet from Andaz Mayakoba - a concept by Hyatt. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Andaz Mayakoba - a concept by Hyatt is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.