Kitchen
Sea view
Garden
Swimming Pool
Free WiFi
Terrace
Balcony
Free parking
Bath
Air conditioning

Experience world-class service at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

You're eligible for a Genius discount at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive! To save at this property, all you have to do is sign in.

Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is an adults-only enclave within the Hard Rock Riviera Maya resort. Set on the beautiful beachfront, it features 4 fine restaurants, 4 bars, a nightclub with a grotto pool and 2 hot tubs, plus a fully equipped spa on site.

The modern guestrooms feature a hot tub that fits 2 guests, rain shower and trademark toiletries. Guests can take guitar lessons while watching a teacher in the flat-screen TV. Coffee maker and a bottle of wine are also featured. Slippers and bathrobes are provided.

The fine restaurants include a Spanish tapas bar, a French cuisine restaurant, an Italian restaurant and a cafeteria. The Heaven Bar offers a large selection of drinks and cocktails, previous entering the nightclub that features a live DJ playing.

Rock Spa, the fully equipped wellness centre, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'.

There are also several outdoor pools, terraces with sun loungers and a tranquil beach area to enjoy the Caribbean at the Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive has been welcoming Booking.com guests since 22 Dec 2008.
Hotel chain/brand: Hard Rock

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Continental, American, Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Closest beaches
  • Bahia Xcacel Beach

    7.5 Good beach
    700 yards from property
  • Playa Puerto Aventuras

    8.1 Very good beach
    1,750 yards from property
  • Paamul beach

    8.2 Very good beach
    1.6 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hello, I'm very interested in this property. I just have a couple of questions... is this package the limitless all-inclusive? If so, please explain ..
    Hello Alana, I would like to mention our reservations have the benefit of a specific amount of Limitless All-Inclusive promotion® to be used for boo..
    Answered on 11 November 2019
  • Is your private beach next to the property or do I need to use a means of transportation to go there?
    Dear customer, The hotel beach is private. Regards,
    Answered on 15 October 2019
  • Is alcohol included in the all inclusive?
    Dear Customer, Yes, alcohol is included in your stay (some wines and premium liquors have an additional cost). Regards,
    Answered on 14 August 2020
  • Do you provide shuttle service to and from airport
    we have a shuttle service available with an extra charge, please send an inbox in order we can provide you the contact. Cordially,
    Answered on 13 March 2021
  • When is the best time to visit your property for the perfect beach holiday?
    Dear Customer, It is always a good time to visit us and take the perfect holiday. Cordially,
    Answered on 15 October 2019
  • Still looking?
Property surroundings *
9 restaurants on site

    IPANEMA

    Cuisine: Brazilian

    ZEN

    Cuisine: Japanese, Asian

    FRIDA

    Cuisine: Mexican

    CIAO

    Cuisine: Italian

    TORO

    Cuisine: Steakhouse

    LE PETIT COCHON

    Cuisine: French

    THE MARKET

    Cuisine: Mexican

    IN-ROOM DINING

    Cuisine: International

    PIZZETO

    Cuisine: American

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Resort facilities of Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Beachfront
  • Private beach area
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/performance
  • Themed dinner nights
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Nightclub/DJ
  • Entertainment staff
  • Diving
  • Cycling
  • Games room
  • Hot tub
  • Golf course (within 3 km)
  • Tennis court
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Pet bowls
  • Adult only
  • Minimarket on site
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Airport pick up Additional charge
  • Airport drop off Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Outdoor swimming pool
  • Open all year
  • Pool with view
  • Salt-water pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Yoga classes
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge
Languages spoken
  • English
  • Spanish

House rules

Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Infants from 0-3 years old are free.
All children from 4 to 17 years old extra charges apply.

When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required.
Only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

  • Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive has 9 restaurants:

    • CIAO
    • IN-ROOM DINING
    • LE PETIT COCHON
    • IPANEMA
    • THE MARKET
    • FRIDA
    • TORO
    • PIZZETO
    • ZEN

  • Guests staying at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Room options at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive include:

    • Quadruple
    • Double
    • Suite

  • The prices at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive on this page.

  • Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is 0.8 miles from the centre of Puerto Aventuras.

  • Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Games room
    • Diving
    • Tennis court
    • Golf course (within 3 km)
    • Beachfront
    • Water park
    • Evening entertainment
    • Bicycle rental
    • Tennis equipment
    • Swimming Pool
    • Themed dinner nights
    • Yoga classes
    • Live music/performance
    • Entertainment staff
    • Beach
    • Nightclub/DJ
    • Private beach area

  • From the nearest airport, you can get to Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive by:

    • Taxi 1h 10min

  • Check-in at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.