You're eligible for a Genius discount at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive! To save at this property, all you have to do is sign in.

Experience world-class service at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is an adults-only enclave within the Hard Rock Riviera Maya resort. Set on the beautiful beachfront, it features 4 fine restaurants, 4 bars, a nightclub with a grotto pool and 2 hot tubs, plus a fully equipped spa on site. The modern guestrooms feature a hot tub that fits 2 guests, rain shower and trademark toiletries. Guests can take guitar lessons while watching a teacher in the flat-screen TV. Coffee maker and a bottle of wine are also featured. Slippers and bathrobes are provided. The fine restaurants include a Spanish tapas bar, a French cuisine restaurant, an Italian restaurant and a cafeteria. The Heaven Bar offers a large selection of drinks and cocktails, previous entering the nightclub that features a live DJ playing. Rock Spa, the fully equipped wellness centre, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'. There are also several outdoor pools, terraces with sun loungers and a tranquil beach area to enjoy the Caribbean at the Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hard Rock
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.2)

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
7.3
Location
8.2
Free WiFi
9.0
Low score for Puerto Aventuras
Select topics to read reviews:

See what guests loved the most:

  • Nduhaime
    Canada Canada
    the faro for adult only was amazing. lots of choices. great view. never over crowded, waitresses were exceptional (elisabeth) knew our order by heart by the third day. very nice. we went back every morning and lunch. our room was very spacious,...
  • Kadri
    Estonia Estonia
    Hotel was nice and cleaned, excellent wifi. Good food and variability in buffee and restaurants. Staff was very firendly and provided a quick service. Enough beach chairs to everyone, no need to go early in the morning, do not miss the spot,...
  • Lorenzo
    Italy Italy
    Hard Rock vibes all around. Great music excellent drinks 🍹 WONDERFUL PLACE. Many many Thanks 🙏😎 to all the staff.

Property surroundings

Restaurants
9 restaurants on site

  • IPANEMA
    • Cuisine
      Brazilian
    • Ambiance
      Modern
  • ZEN
    • Cuisine
      Japanese • Asian
    • Ambiance
      Traditional
  • FRIDA
    • Cuisine
      Mexican
    • Ambiance
      Traditional
  • CIAO
    • Cuisine
      Italian
    • Ambiance
      Traditional • Modern
  • TORO
    • Cuisine
      Steakhouse
    • Ambiance
      Modern
  • LE PETIT COCHON
    • Cuisine
      French
    • Ambiance
      Modern
  • THE MARKET
    • Cuisine
      Mexican
    • Ambiance
      Family friendly
  • IN-ROOM DINING
    • Cuisine
      International
    • Ambiance
      Family friendly
  • PIZZETO
    • Cuisine
      American
    • Ambiance
      Family friendly

Resort facilities of Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • 9 restaurants
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Beachfront
  • Private beach area
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/performance
  • Themed dinner nights
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Nightclub/DJ
  • Entertainment staff
  • Diving
  • Cycling
  • Games room
  • Hot tub
  • Golf course (within 3 km)
  • Tennis court
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Pet bowls
  • Adult only
  • Minimarket on site
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Outdoor swimming pool
  • Open all year
  • Pool with view
  • Salt-water pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Yoga classes
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Infants from 0-3 years old are free.

All children from 4 to 17 years old extra charges apply.

When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required.

Only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

  • Room options at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive include:

    • Quadruple
    • Double
    • Suite

  • Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is 0.8 miles from the centre of Puerto Aventuras. All distances are measured in straight lines. Actual travel distances may vary.

  • Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Games room
    • Diving
    • Tennis court
    • Golf course (within 3 km)
    • Beachfront
    • Water park
    • Evening entertainment
    • Bicycle rental
    • Tennis equipment
    • Swimming Pool
    • Themed dinner nights
    • Yoga classes
    • Live music/performance
    • Entertainment staff
    • Beach
    • Nightclub/DJ
    • Private beach area

  • Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive has 9 restaurants:

    • IN-ROOM DINING
    • PIZZETO
    • CIAO
    • IPANEMA
    • TORO
    • LE PETIT COCHON
    • ZEN
    • THE MARKET
    • FRIDA

  • Check-in at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is from 15:00, and check-out is until 12:00.

  • The prices at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.