Hola! The 2 Bedroom apartment has two separate rooms with one Queen bed each one, and in the living room, there is a sofabed.

Hola! Yes, check out could be earlier than 12:00 - 13:00, before that time, the time of your check-out is according to your best convenience. About the airport shuttle from Azura to CUN Airport the cost for 2 people is USD $120. Regards, Sabine

Thank you for contacting us. We do not offer COVID testing, but we are happy to guide you on where to test.

Hola, We have 2 wading pools at the terrace.

Hi, Thank you for writing. Don´t worry about late check-in, in the night our guard help us receiving guests. Of course it´s better if we know the approximate time of arrival. Regards, Sabine

Hola Natacha, Thank you for writing us. The cost may vary depending on the area of ​​the pick-up, but from the airport to the Azura hotel it is USD $120.

Hola John, Thank you for writing me. Yes, you have booked a two-bedroom apartment, and it´s on the second floor.

Hola Claudine, The nearest beach is 15 min by car, the best way to go is by taxi. Here it´s quiet, no loud music. There´s always hotel staff also at night except for one day a week when the guard has her day off. It is always possible for it to rain

Hola, About WiFi, We have fiber-optic Internet, each suite has its own network, it usually works well, however, there are times when the service in general in the town fails and it becomes a bit slow. Internet speed downloads 10 Mb and uploads 4 Mb.

Hola, About WiFi, We have fiber-optic Internet, each suite has its own network, it usually works well, however, there are times when the service in general in the town fails and it becomes a bit slow. Internet speed downloads 10 Mb and uploads 4 Mb.

Hola, About WiFi, We have fiber-optic Internet, each suite has its own network, it usually works well, however, there are times when the service in general in the town fails and it becomes a bit slow. Internet speed downloads 10 Mb and upload 4 Mb.

Hola, yes the one bedroom includes a sofa bed!

Yes, there are cribs available for babies :)

Hola, the 2 bedroom apartment has 2 separate bedrooms and also has a sofa bed in the living room. Each room has its own bathroom. And phone reception at the hotel and Tulum town is really good, bad reception it´s only at the beach or cenotes.

Hola! All beds are Queen size, and we don´t have balconies, instead, we have a big roof top.

Hola, the 2 bedroom suite has 2 rooms with Queen bed each one, and in the living room we have a sofa bed.

Hola Edgar, Contamos con dos espacios de estacionamiento al aire libre, otros huéspedes estacionan en la calle por la entrada del hotel, sin embargo contamos con cámaras de vigilancia y guardia de seguridad toda la noche. Saludos

Hola, Las single room cuentan con una cama queen y un sofá cama, tienen capacidad máxima para 4 personas. En una double hay dos recámaras con 2 camas queen y un sofá cama con capacidad máxima para 6 personas. Saludos

Hola, The 2 bedroom suite has 2 separate rooms with Queen beds each.

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