Hotel
 Balkon Boutique Hotel

Beach
 Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Travel Sustainable property

Avenida 10 entre calle 60 y 62, 77728 Playa del Carmen, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.9
Excellent
211 reviews

good location . friendly staff , very clean . nice rooms decoration is very nice

Patricia United States of America

It was a very clean, cozy, nice cute hotel and the staff was friendly. Walking distance to the main street and I liked it.

Onelittlewish United States of America

the design and everything in general the staff was super fast at answering on WhatsApp any request

Adriana Mexico

Clean place, nice roof, nice staff. Overall would rec but would absolutely ask for a higher floor (see below). Location is nice but a bit far to walk to centro (but I think much better than staying in a very touristy area).

Carl United Kingdom

the roof is so beautiful, a perfect place to read a book and swim with the ocean view. i loved the interior decor and 24/7 reception service who were extremely accommodating! just a 10 minute walk into the busy center

Elyse United States of America

Nice clean hotel with cool rooftop pool and chill area. Free coffee and desert in the morning

Marc Canada

The bed is very comfortable , I loved having a little fridge. The shower is excellent

Olga United States of America

The hotel was perfect for my 1 night stay, before heading to a wedding close by. The hotel staff were welcoming and friendly. The hotel itself was clean, neat and modern. The hotel room was larger than I thought it would be and very comfortable to stay in, for one or 2 guests. The rooftop pool has beautiful views of the surrounding area and beach in the distance. It is within walking distance from the popular 5th Ave on the quieter side, but not to far from the busier and more popular strip. I especially loved the QR code in the room, which allowed you to connect with reception for any needs/asks.

Neemall United States of America

everything is impecable. beautiful and stylish rooms amazing pool

Anastasiia Mexico

Liked the fact it was at the quiet end of 5th Avenue and close to Playa 88. Was very clean and the staff were lovely!

Sean United Kingdom
8.9
Excellent
211 reviews
  • What guests loved the most:
  • “good location . friendly staff , very clean . nice rooms decoration is very nice”
    Patricia Patricia United States of America United States of America
  • “It was a very clean, cozy, nice cute hotel and the staff was friendly. Walking distance to the main street and I liked it.”
    Onelittlewish Onelittlewish United States of America United States of America
  • “the design and everything in general the staff was super fast at answering on WhatsApp any request”
    Adriana Adriana Mexico Mexico
  • “Clean place, nice roof, nice staff. Overall would rec but would absolutely ask for a higher floor (see below).”
    Carl Carl United Kingdom United Kingdom
  • “the roof is so beautiful, a perfect place to read a book and swim with the ocean view. i loved the interior decor and 24/7 reception service who were extremely accommodating!”
    Elyse Elyse United States of America United States of America
  • “Nice clean hotel with cool rooftop pool and chill area. Free coffee and desert in the morning”
    Marc Marc Canada Canada
  • “The bed is very comfortable , I loved having a little fridge. The shower is excellent”
    Olga Olga United States of America United States of America
  • “The hotel was perfect for my 1 night stay, before heading to a wedding close by. The hotel staff were welcoming and friendly. The hotel itself was clean, neat and modern.”
    Neemall Neemall United States of America United States of America
  • “everything is impecable. beautiful and stylish rooms amazing pool”
    Anastasiia Anastasiia Mexico Mexico
  • “Liked the fact it was at the quiet end of 5th Avenue and close to Playa 88. Was very clean and the staff were lovely!”
    Sean Sean United Kingdom United Kingdom

Categories:

  • Staff9.3
  • Facilities9.1
  • Cleanliness9.3
  • Comfort9.2
  • Value for money9.0
  • Location8.0
  • Free WiFi8.8

You're eligible for a Genius discount at Balkon Boutique Hotel! To save at this property, all you have to do is sign in.

This property is a 10-minute walk from the beach. Balkon Boutique Hotel is located in Playa del Carmen, 1.6 miles from Playacar Beach and 1.5 miles from ADO International Bus Station. Featuring family rooms, this property also provides guests with a terrace. The hotel has an outdoor swimming pool and a 24-hour front desk and free WiFi throughout the property.

The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Balkon Boutique Hotel rooms include bed linen and towels.

Popular points of interest near the accommodation include Playa del Carmen Beach, Church of Guadalupe and Kool Beach Club. The nearest airport is Cozumel International, 12 miles from Balkon Boutique Hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Balkon Boutique Hotel has been welcoming Booking.com guests since Dec 6, 2021

Distance in property description is calculated using © OpenStreetMap

Show me more

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms

Property Highlights

Top Location: Highly rated by recent guests (8.0)

FREE parking!

Saved to 1662 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Balkon Boutique Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches

  • Playa del Carmen Beach

    7.5 Good beach
    1,800 feet from property

  • Playacar Beach

    8.0 Very good beach
    1.6 miles from property

Guest reviews

8.9
Excellent · 211 reviews
Read all reviews
Categories:
  • Staff9.3
  • Facilities9.1
  • Cleanliness9.3
  • Comfort9.2
  • Value for money9.0
  • Location8.0
  • Free WiFi8.8

Select topics to read reviews:

See what guests loved the most:

  • Patricia
    United States of AmericaUnited States of America
    “good location . friendly staff , very clean . nice rooms decoration is very nice”
  • Onelittlewish
    United States of AmericaUnited States of America
    “It was a very clean, cozy, nice cute hotel and the staff was friendly. Walking distance to the main street and I liked it.”
  • Adriana
    MexicoMexico
    “the design and everything in general the staff was super fast at answering on WhatsApp any request”
  • Carl
    United KingdomUnited Kingdom
    “Clean place, nice roof, nice staff. Overall would rec but would absolutely ask for a higher floor (see below). Location is nice but a bit far to walk to centro (but I think much better than staying in a very touristy area).”
  • Elyse
    United States of AmericaUnited States of America
    “the roof is so beautiful, a perfect place to read a book and swim with the ocean view. i loved the interior decor and 24/7 reception service who were extremely accommodating! just a 10 minute walk into the busy center”
  • Marc
    CanadaCanada
    “Nice clean hotel with cool rooftop pool and chill area. Free coffee and desert in the morning”
  • Olga
    United States of AmericaUnited States of America
    “The bed is very comfortable , I loved having a little fridge. The shower is excellent”
  • Neemall
    United States of AmericaUnited States of America
    “The hotel was perfect for my 1 night stay, before heading to a wedding close by. The hotel staff were welcoming and friendly. The hotel itself was clean, neat and modern. The hotel room was larger than I thought it would be and very comfortable to...”
  • Anastasiia
    MexicoMexico
    “everything is impecable. beautiful and stylish rooms amazing pool”
  • Sean
    United KingdomUnited Kingdom
    “Liked the fact it was at the quiet end of 5th Avenue and close to Playa 88. Was very clean and the staff were lovely!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hi. Is access to the Martina Beach Club included in the stay or would I need to purchase a pass? Thanks
    Hi, access to the Marina Beach beach club is included, with the pass you have a free sun chair.
    Answered on April 17, 2022
  • Hello How would can I access the airport shuttle service and what is the price please?
    Hi, we can kindly help you to book your transportation from the Cancun airport, the cost would be $70usd one way or $110usd round trip, the price includes transportation up to 2 passengers. To confirm we only need your flight itinerary.
    Answered on April 10, 2022
  • Hi, do you have secure private parking?
    Yes of course, you can park just in front of the building. Here in Playa you will find 2 types of zones for parking: We are located on free zone and also we have staff 24 hours in the building and cameras system!
    Asked about: Suite with Balcony • Answered on February 14, 2022
  • I would like to schedule a round trip airline shuttle for your quote of $110. I am arriving on April 25th and leaving on May 14th. Please let me know how to schedule this. Thank you!
    Hello! Yes of course we will be very pleased to help you. Please send us your travel itinerary in the inbox of your reservation or in our contact points. Looking forward to your visit!
    Answered on April 21, 2022
  • Hello again, we found a solution for the baby cot (stay 2 rooms for periode of 29 /03 up to 02/04) but is this true that you do not have WIFI access at our property? thanks for advising us, 4 days without internet seems a bit much... is there no solution please? thx for your reply.
    hello again :) , Yes, we have Wifi in all the rooms, we are happy for those of the baby cot, we would be very happy to receive them in our hotel!
    Answered on March 10, 2022

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Hotel area info *
Great location - show map
What's nearby
  • Church of Guadalupe
    0.3 miles
  • Kool Beach Club
    0.7 miles
  • Quinta Alegria Shopping Mall
    0.9 miles
  • ADO International Bus Station
    1.5 miles
  • Disabled-friendly beach
    1.5 miles
  • Playa del Carmen Maritime Terminal
    1.6 miles
  • Rio Secreto
    6.3 miles
  • Isla Pasion Weddings
    11.6 miles
Restaurants & cafes
  • Restaurant La Siberiana
    0 miles
  • Restaurant COA
    0.1 miles
Beaches in the Neighborhood
  • Playa del Carmen Beach
    1,800 feet
  • Playacar Beach
    1.6 miles
  • Mayakoba Beach
    3.5 miles
  • Ocean Maya Royale - Adults Only Beach
    4.9 miles
  • Casa Vela Beach
    5 miles
Closest Airports
  • Cozumel International Airport
    12.4 miles
  • Cancún International Airport
    30.1 miles
How to get to Balkon Boutique Hotel from Cancún International Airport
    Car
    Public transportation
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Amenities of Balkon Boutique Hotel

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Activities
  • Beach
Food & Drink
  • Coffee house on site
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
  • Street parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Elevator
  • Family rooms
  • Non-smoking rooms
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool with view
  • Pool is on rooftop
Spa
  • Beach chairs/Loungers
  • Pool/Beach towels
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Balkon Boutique Hotel takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa American Express Balkon Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.