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The staff speaks English
Hotel
Balkon Boutique Hotel
Avenida 10 entre calle 60 y 62, 77728 Playa del Carmen, Mexico – Great location - show map
good location . friendly staff , very clean . nice rooms decoration is very nice

It was a very clean, cozy, nice cute hotel and the staff was friendly. Walking distance to the main street and I liked it.

the design and everything in general the staff was super fast at answering on WhatsApp any request

Clean place, nice roof, nice staff. Overall would rec but would absolutely ask for a higher floor (see below). Location is nice but a bit far to walk to centro (but I think much better than staying in a very touristy area).

the roof is so beautiful, a perfect place to read a book and swim with the ocean view. i loved the interior decor and 24/7 reception service who were extremely accommodating! just a 10 minute walk into the busy center

Nice clean hotel with cool rooftop pool and chill area. Free coffee and desert in the morning

The bed is very comfortable , I loved having a little fridge. The shower is excellent

The hotel was perfect for my 1 night stay, before heading to a wedding close by. The hotel staff were welcoming and friendly. The hotel itself was clean, neat and modern. The hotel room was larger than I thought it would be and very comfortable to stay in, for one or 2 guests. The rooftop pool has beautiful views of the surrounding area and beach in the distance. It is within walking distance from the popular 5th Ave on the quieter side, but not to far from the busier and more popular strip. I especially loved the QR code in the room, which allowed you to connect with reception for any needs/asks.

everything is impecable. beautiful and stylish rooms amazing pool

Liked the fact it was at the quiet end of 5th Avenue and close to Playa 88. Was very clean and the staff were lovely!

- What guests loved the most:
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Patricia
United States of America
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Onelittlewish
United States of America
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Adriana
Mexico
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Carl
United Kingdom
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Elyse
United States of America
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Marc
Canada
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Olga
United States of America
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Neemall
United States of America
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Anastasiia
Mexico
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Sean
United Kingdom
Categories:
4 reasons to choose Balkon Boutique Hotel
Playa del Carmen Beach
7.5 Good beach1,800 feet from propertyPlayacar Beach
8.0 Very good beach1.6 miles from property
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The property usually replies within a few days
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Hi. Is access to the Martina Beach Club included in the stay or would I need to purchase a pass? ThanksHi, access to the Marina Beach beach club is included, with the pass you have a free sun chair.Answered on April 17, 2022
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Hello How would can I access the airport shuttle service and what is the price please?Hi, we can kindly help you to book your transportation from the Cancun airport, the cost would be $70usd one way or $110usd round trip, the price includes transportation up to 2 passengers. To confirm we only need your flight itinerary.Answered on April 10, 2022
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Hi, do you have secure private parking?Yes of course, you can park just in front of the building. Here in Playa you will find 2 types of zones for parking: We are located on free zone and also we have staff 24 hours in the building and cameras system!Asked about: Suite with Balcony • Answered on February 14, 2022
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I would like to schedule a round trip airline shuttle for your quote of $110. I am arriving on April 25th and leaving on May 14th. Please let me know how to schedule this. Thank you!Hello! Yes of course we will be very pleased to help you. Please send us your travel itinerary in the inbox of your reservation or in our contact points. Looking forward to your visit!Answered on April 21, 2022
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Hello again, we found a solution for the baby cot (stay 2 rooms for periode of 29 /03 up to 02/04) but is this true that you do not have WIFI access at our property? thanks for advising us, 4 days without internet seems a bit much... is there no solution please? thx for your reply.hello again :) , Yes, we have Wifi in all the rooms, we are happy for those of the baby cot, we would be very happy to receive them in our hotel!Answered on March 10, 2022
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Church of Guadalupe0.3 miles
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Kool Beach Club0.7 miles
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Quinta Alegria Shopping Mall0.9 miles
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ADO International Bus Station1.5 miles
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Disabled-friendly beach1.5 miles
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Playa del Carmen Maritime Terminal1.6 miles
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Rio Secreto6.3 miles
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Isla Pasion Weddings11.6 miles
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Restaurant La Siberiana0 miles
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Restaurant COA0.1 miles
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Playa del Carmen Beach1,800 feet
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Playacar Beach1.6 miles
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Mayakoba Beach3.5 miles
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Ocean Maya Royale - Adults Only Beach4.9 miles
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Casa Vela Beach5 miles
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Cozumel International Airport12.4 miles
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Cancún International Airport30.1 miles
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Balkon Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.